fromMarTech
4 days agoThe real story behind Cracker Barrel's rebrand - and why it matters for B2B brands | MarTech
How bot activity fueled the rebrand backlash The most interesting part of this story never made headlines - likely overshadowed by the president's comments that turned the rebrand into a politicized moment. What was largely missing from the uproar was the real source of the rapid outrage: bots. According to the Wall Street Journal, bots posing as real users drove a disproportionate share of the social chatter that media outlets picked up.
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