fromMarTech
22 hours agoBandits have taken over marketing decisioning, and that's a good thing | MarTech
Marketers have been using decisioning technology for decades - automated rules that decide which email to send, when to follow up or how to score a lead. What's new isn't the idea of automation, but the intelligence behind it. Rule-based systems have given way to AI engines that learn, adapt and personalize in real time. The real breakthrough wasn't just AI but the rise of cloud data warehouses. By unifying customer data at scale, they gave AI the raw material it needed to move beyond scripts and make smarter decisions.
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