The pandemic years reshaped B2B marketing in ways few could have predicted. Emergency pivots that were implemented to keep business moving have evolved into lasting shifts in how companies connect, persuade and build trust. Traditional tactics once considered untouchable are giving way to digital-first, human-centered approaches that prioritize flexibility and authenticity. Buyers have changed too-now preferring to do their own research on hybrid channels that balance efficiency with human connection.
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"I guess I got a little bit disillusioned with only having one string to your bow," he reflects. "If you're given a whole set of marketing and business challenges, there are a gazillion ways of solving those problems. But a media agency will always say you need to buy some advertising, which, of course, is part of the mix, but is only a very small part that usually takes up a big part of the budget."
Product thinking involves solving real user problems through structured, iterative, value-driven systems. Instead of asking what campaign to run, product thinkers ask: Who are we building for? What problem are they trying to solve? What can we deliver to help and how will we measure success? This mindset is how product teams build features. And increasingly, it's how successful marketing teams scale impact without scaling headcount.
Social media marketing can feel like a world built for flashy consumer brands. It's easy to see how a new sneaker or a trendy restaurant can build a huge following online. But what about a product that is the definition of a B2B industrial asset? Marketing something as specialized as a tank trailer requires a completely different playbook. Your customer isn't a casual scroller; they are a logistics manager, a chemical plant operator, or a project foreman with a very specific and urgent need.
Welcome to B2B buyer disengagement-what I call "quiet quitting" the funnel. This silent withdrawal isn't dramatic; it happens as decision-makers become overwhelmed by content, touchpoints and noise. And let's not forget that "68% of millennial B2B buyers prefer self-service research tools over speaking to a sales rep, and many complete up to 70% of the buying process online before engaging with a supplier," according to Salesforce.
Creating a customer-centric buyer's journey in B2B that minimizes friction and allows for freely available information is an excellent approach to enhancing the overall customer experience.
Outsourced backlink building allows businesses to improve their online presence efficiently by trusting agencies to secure quality links, essential for achieving higher rankings in search engines.
