American Express announced the launch of Amex Ads. The platform will allow brands to tap into its extensive trove of first-party customer data, with the opportunity of targeting audiences of up to 34 million US cardholders. Duolingo also joined the party, with the launch of a direct ad sales platform which allows advertisers to buy premium in-app inventory and custom ad formats.
As enterprises expand AI adoption across both internal teams and end consumers, agentic AI stands out for its potential to elevate customer experience through autonomous and semi-autonomous actions. By enabling faster, more personalized interactions, agentic AI is driving demand for practical ways to deploy it at scale. The proof is in the investments. The global autonomous agents market is valued at $4.35 billion in 2025 and is forecast to surpass $100 billion by 2034 - a compound annual growth rate of more than 42%.
"Firstly, accounting is governed by rules, the focus is compliance, the focus is ensuring things are done right [and] that's a big part of the role of finance," said Sankar. "I want to make sure that I sign on the dotted line saying these numbers are accurate that I'm complying with rules and regulations. "That will never change but if you look at how it is performed today it's a very labour intensive process so we believe there's a lot of opportunity for automation."
Liberate, an AI startup automating insurance operations, has raised $50 million in a round led by Battery Ventures as it looks to scale its agentic deployments across carriers and agencies globally. The all-equity round values the three-year-old startup at $300 million post-money, with participation from new investor Canapi Ventures and returning backers Redpoint Ventures, Eclipse, and Commerce Ventures. The insurance industry has been navigating a difficult stretch, with rising operational costs, legacy system constraints, and increasing customer expectations.
Most haven't even defined what they want their AI agents to do. The networking hardware manufacturer found in its 2025 AI Readiness Index that most companies are planning to deploy additional AI agents in the next few years, and 86 percent expect it to improve employee productivity within three years, but those expectations don't necessarily match the reality of what it takes for such an initiative to succeed.
Future workforces in enterprise will be a combination of humans and digital humans. Some of them will be OpenAI-based, and some of it would be Harvey-based or Open Evidence or Cursor or Replit or Lovable,
Apple is facing a tough new rival in the era of AI, according to the company's former CEO. Speaking at the Zeta Live conference in New York City on Thursday, Apple's former CEO, John Sculley, said OpenAI represented "the first real competitor" that Apple has had "in many decades." "AI has not been a particular strength for them," Sculley said of Apple.
The age of agentic AI - where autonomous systems make decisions and take actions at speed - has dawned in ways government agencies may struggle to grasp. As agencies explore ways to bring agentic AI into public service, resilience can no longer be a component of the strategy; it is the strategy. When integrating AI agents, the federal government must prioritize rapid reversibility and transparent, auditable recovery.
The modern enterprise has more data than it can handle, and AI agents are increasingly stepping in to help. AWS aims to tackle that data overload with its new Amazon Quick Suite, an agentic AI system released Thursday that can conduct deep-dive research, answer questions, analyze and visualize data, and automate workflows. The company claims the AI-driven system has slashed the time required for research analysis from months to 20 minutes, and helped solve complex customer queries in 15 minutes rather than hours.
Yes, ServiceNow offers a comprehensive agentic AI platform. It was first introduced with the Yokohama release that entered early access on January 30 2025 and reached general availability on March 12 2025, then expanded further throughout 2025. ServiceNow's agentic AI represents an evolution from scripted automation to fully autonomous digital teammates. These AI-powered agents reason, plan, and act on behalf of users across IT, HR, and customer service workflows.
The European Commission is investing €1 billion in artificial intelligence. Its aim is to reduce dependence on American and Chinese technology. This Apply AI strategy focuses on ten crucial sectors, from healthcare to defense. The European Commission's new Apply AI strategy builds on an action plan published in April this year, writes Reuters. The goal is clear: Europe wants to become less dependent on foreign technology.
Google is previewing a new Gemini AI model designed to navigate and interact with the web via a browser, letting AI agents do things inside interfaces designed for use by people and not robots. The model, called Gemini 2.5 Computer Use, uses "visual understanding and reasoning capabilities" to analyze a user's request and carry out a task, such as filling out and submitting a form. It can be used for UI testing or navigating interfaces made for people who don't have an API or other direct connection available.
Sam Liang, co-founder and CEO of Otter.ai, told ITPro that the firm has built integrations with systems such as Salesforce and HubSpot, as well as project management systems such as Asana and Atlassian. "The data can flow both ways," Liang explained. "The data can automatically be put into Otter so that the Otter Agents can make use of the CRM data, or project management data in meetings, or the data can flow out of Otter to whatever system enterprise customers use."
Pax8 wants to enable managed service providers (MSPs) to deliver added value to their customers with agentic AI. The new Agent Store offers a platform for ready-made AI solutions. It should help MSPs transform into Managed Intelligence Providers (MIPs), which we reported on earlier. With the Agent Store, Pax8 says it is introducing the first agentic AI platform specifically designed for the SMB market.
Before we dive into the details: Joule is SAP's AI co-pilot, a chat window that allows users to communicate with SAP software in natural language. Joule agents are specialized AI assistants that not only provide answers but also perform actual actions. They analyze data, make recommendations, and perform tasks that were previously done manually by the user. The difference with a traditional copilot is that an agent can independently reason about complex information and then take action without you having to intervene constantly.
For years, corporate learning has relied on standardized training paths. Everyone in a particular role or department would take the same courses, follow the same timeline, and complete the same assessments. While this approach simplified management, it also led to limited engagement, mismatched learning levels, and wasted training hours. Today, as workplaces become more dynamic and employee expectations rise, Learning and Development (L&D) leaders are rethinking this one-size-fits-all model. The answer lies in personalized learning journeys, and the key enabler is agentic AI.
Agentic AI projects are likely to fail at a rate far higher than currently predicted and present a major challenge to cybersecurity operations, according to an information security expert. Haider Pasha, EMEA CISO at Palo Alto Networks, told ITPro that the benefits of would be outweighed by the risks if chief information security officers (CISOs) don't employ strict strategic and technical controls over the technology's deployment.
AI agents often break shadcn/ui components with outdated docs or made-up props. The MCP server fixes this by giving live access to registries. In this tutorial, we'll set it up and build a Kanban board to show it in action. Chizaram Ken Oct 3, 2025 5 min read Learn how to structure Rust web services with clean architecture, Cargo workspaces, and modular crates for scalable, maintainable backends. Jude Miracle Oct 2, 2025 2 min read
We are going to chat about architecting systems with agentic AI. What's today's topic? Today's topic is agentic AI that many consider even a buzzword in software architecture. What does it really mean for senior practitioners that have to build today's production system? Panelists will discuss what makes AI agentic and how it differs from traditional AI implementation. My name is Renato Losio.
Agentic AI has become a hot topic amongst software developers in recent months. As usage of LLMs has become increasingly popular, many developers are switching to agentic AI services to build projects. One point of contention with agentic AI is that productivity is always limited without proper context. Solid context is crucial in streamlining agentic AI tools, as it guards against things like hallucinations and inefficiencies with software development.
GitHub Copilot app modernization now is generally available via agentic AI tools for Java and .NET, Github said. For both platforms, the intentions are to help modernize applications and move them to the Azure cloud. In a blog post on September 23, GitHub said that developers using Copilot can access applications, apply code transformations, containerize services, and patch builds, all in days rather than months.
Clinch, the agentic AI platform for omnichannel campaign orchestration, today (25th September 2025) announced the appointment of Tariq Hassan, former chief marketing and customer experience officer of McDonald's, to its global Advisory Board. Hassan, one of the industry's most recognised marketing leaders, brings more than two decades of global marketing, communications, and brand leadership experience to Clinch. Most recently, he led all marketing efforts at McDonald's USA, including digital, media, CRM, brand content and engagement, and consumer insights.
AI agents can be security issues waiting to happen. To ensure they comply with company policy, Nametag is enlisting the help of Okta. Okta research shows how widespread AI agents already are: 91 percent of organizations use them today. According to this research, only 10 percent of these companies have a mature security strategy in this area. That is a considerable risk.
AI agents - autonomous, task-specific systems designed to perform functions with little or no human intervention - are gaining traction in the healthcare world. The industry is under massive pressure to lower costs without compromising care quality, and health tech experts believe agentic AI could be a scalable solution that can help with this arduous goal. However, this AI category comes with greater risk than that of its AI predecessors, according to one cybersecurity and data privacy attorney.
AppZen is the AI-native platform for autonomous finance. Powered by proprietary ZenLM models and the Mastermind AI Automation Platform, AppZen's domain-trained AI Agents streamline end-to-end workflows across T&E, accounts payable, and corporate card programs, transforming finance teams. More than 500 global enterprises, including over 65 of the Fortune 500, rely on AppZen to automate transaction processing and reduce costs, delivering over $2 billion in savings and enabling finance teams to reallocate up to two-thirds of their manual workload to higher-value activities.
As a self-admitted commerce nerd who has reported closely on e-commerce since 2013 (in tons of articles, yes, but also in book, podcast, and onstage interview form), the rise of companies big and small that are using generative and agentic AI systems to innovate in and around consumer purchasing decisions has been a breath of fresh air. Today, even as a naturally skeptical person allergic to BS, I feel like the sector is on the verge of legitimate widespread disruption.
Security researchers employed ChatGPT as a co-conspirator to plunder sensitive data from Gmail inboxes without alerting users. The vulnerability exploited has been closed by OpenAI but it's a good example of the new risks inherent to agentic AI. The heist, called Shadow Leak and published by security firm Radware this week, relied on a quirk in how AI agents work.
Perplexity's Comet AI browser is meant to act as an AI assistant that works alongside you every step of your browsing experience, even taking actions for you, such as managing your accounts. This makes keeping your credentials secure more important than ever, and Perplexity's new partnership with 1Password aims to do just that. Instantly log in to your saved accounts On Wednesday, the two companies announced their partnership, which integrates 1Password directly into Comet.
