fromThe Drum
13 hours ago'The funnel is dead': Kantar's Leigh O'Donnell on how shoppers now decide in a blink
Kantar's head of shopper and category insights says people still love stores, carts and the joy of finding something new, but discovery, conversion and delivery can now happen in a blink. "Someone can become acquainted with a brand, convert it and have it delivered to their house. That's... a subterfuge for classic path to purchase." In her view, the job for retailers and brands is to meet that reality, not pine for the old map.
Marketing