#e-commerce

#e-commerce

The shares fell about 9% from the offer price of ₹124 to ₹112.60 on Wednesday, valuing the Bengaluru-based logistics firm at roughly ₹64.7 billion (about $706.58 million) on debut, roughly matching its last private valuation of close to ₹60 billion (roughly $655.01 million) in early 2025. The offering, priced in a band of ₹118-124 per share, combined a fresh issue with an offer-for-sale by existing shareholders and was subscribed nearly three times over.

The American Customer Satisfaction Survey rates hundreds of companies in dozens of categories. In its latest study, the Retail and Consumer Shipping Study 2026, Amazon.com Inc. ( NASDAQ: AMZN) topped the Online Retailer category. In all the studies, regardless of category, companies receive ratings of zero to 100. This latest study is based on 31,293 completed surveys. Customers were chosen at random and contacted via email between January and December 2025.

where I worked in the early 2000s in its rather pioneering e-commerce business (which launched, among other things, the first click and collect service). Argos was jostling with Tesco for first place at Christmas, and I've found myself reflecting on why DTC has become such a major issue for several sectors that have not traditionally had a direct path to purchase over the last few years.

2026 is already shaping up to be a challenging year. Soft seasonal peak sales through November and December last year and increased staffing costs don't give a sturdy foundation for retailers and manufacturers to build on. However, there are some significant gains to be made, especially around tech improvements. In fact, Parcelhero will be unveiling its own AI-powered tracking and messaging services this year for individuals and growing businesses.

There was no forever in store for Forever 21's US stores. The same goes for fellow bankrupt companies Joann Fabrics and Party City, which joined the fast-fashion brand in closing their brick-and-mortars over the past year. We experienced another slaughter for physical stores at large in 2025 as inflation and high operational costs ate away at profit margins and shoppers continued to purchase from their couches. Tween favorite Claire's, department stores Kohl's and Macy's, and discount retailer Big Lots were also victims.

The 38-year-old Denver resident gets makeup ideas from TikTok videos and other social media content, not salespeople at beauty counters. She uses an AI chatbot to get product recommendations that fit her budget and to see how a certain foundation or lipstick would look on her. When she buys, it's usually from Amazon. "I use Chat GPT as my personal beauty consultant," Kelsey said. "Department stores? I'll walk through one for the decor, but they've basically lost me unless I can get the same product-research experience there that I can get scrolling through my phone at home."

The 38-year-old Denver resident gets makeup ideas from TikTok videos and other social media content, not salespeople at beauty counters. She uses an AI chatbot to get product recommendations that fit her budget and to see how a certain foundation or lipstick would look on her. When she buys, it's usually from Amazon. I use Chat GPT as my personal beauty consultant, Kelsey said.

Affiliate marketing - a way to drive sales through links posted by creators or publishers - is expected to drive $216 billion in US e-commerce sales this year, according to data from EMARKETER. These links are a direct way to track the shopping that is actually inspired by influencers. ShopMy, a social commerce platform, enables creators to build shoppable landing pages and earn commissions from sales driven by their links on social media.