This observation is data-backed by recent research by McKinsey, which finds that Millennials, followed by Gen Z, are set to drive AI adoption across organizations because they're the most confident in using AI tools. Up to 90% of people in both groups report feeling comfortable using generative AI at work. That's because these young professionals are innately attuned to the tech's paradigms in their personal lives.
Corporate America is on the brink of a radical transformation as artificial intelligence adoption could unlock nearly $1 trillion a year in savings, according to a sweeping new analysis by Morgan Stanley. The bank calculates 90% of jobs will be touched in some way by AI automation or augmentation, with cost savings flowing directly from reduced headcount, natural attrition, and automation of knowledge-intensive but routine tasks.
Over the last few years, there has been a clear transformation in how CFOs perceive AI technology. Initially exhibiting caution, now they are increasingly viewing it as a primary driver for efficiency and profitability.
Most employees don't see how AI applies to their daily tasks. The benefits sound promising, but without a clear link to their responsibilities, it's hard to see the point.
"Today, usage is dominated by these generalist AI systems, such as OpenAI's ChatGPT or Google's Gemini, but we're seeing, starting with specific categories, this move into more specialized apps."
The most profound changes are happening at the infrastructure level - in how banks are building platforms designed for continuous evolution rather than periodic overhaul.
There is a complete reset in how data is managed and flows around the enterprise. If people want to seize the AI imperative, they have to redo their data platforms in a very big way. And this is where I believe you're seeing all these data acquisitions, because this is the foundation to have a sound AI strategy.
These findings indicate a significant pivot in customer service strategies, where organizations now recognize the irreplaceable value of human agents juxtaposed with AI capabilities.
"Collaboration is highly valued by line-of-business leaders in their relationships with CISOs. However, disconnects remain, with gaps between the organization’s desired risk posture and its current cybersecurity capabilities."
Microsoft is on the verge of securing a significant deal with a large customer who will add Copilot to their Microsoft 365 licenses.
Nearly half of publishers have reported an increase in referral traffic from social media platforms over the past year, highlighting a significant shift in engagement.