AI use among U.S. full-time desk workers with bachelor’s degrees is increasing, with 22% reporting employer monitoring. Eighty percent report a net positive experience, while only 36% operate under a formal AI policy. Managers largely acknowledge team AI usage (84%), and 41% of employees notify or seek permission before using AI. Employees favor free AI platforms (60%) over internal (24%) or company-paid external tools (43%), and 28% would use AI even if banned. Sixty-eight percent regularly find errors, yet 82% remain very or somewhat confident in outputs. AI saves time: 64% redeploy it to more work while others use it for short personal breaks. Fifty-two percent express concern about job displacement, with wholesale trade (67%) and media and communications (62%) most worried and real estate least (37%).
The report found that 22% of US full-time desk workers with a bachelor's degree or higher and who have used AI for work in the past 12 months report that their employer actively monitors their AI usage. While 80% of employees report a net positive experience using AI at work, 36% indicate their company has a formal AI policy in place. Despite 84% of managers acknowledging some level of AI use among their teams, 41% of employees inform their manager or seek permission before using AI.
Sixty percent of employees rely on free AI platforms rather than internally developed platforms (24%) or external AI tools paid for by the company (43%), and 28% admit they would use AI at work even if it were banned. Employees are increasingly using AI at work, but the large majority (68%) report regularly finding errors with the technology. Despite this, confidence in AI is strong: 82% are either "very" or "somewhat" confident about accurate and satisfactory outputs from AI, while only 15% say they are "not very" or "not at all" confident. Given this, employees report that they are saving time using AI and spending it elsewhere. The majority say they are leveraging AI to be more productive, with 64% of respondents saying they use the time saved by using AI to complete more work. However, some employees indicated they are using time saved for personal reasons, like going on a walk (19%) or to lunch (16%). The survey reveals that 52% of employees who use AI at work are "somewhat" or "very concerned" about potential job displacement/changes due to AI. Concern is highest in sectors like wholesale trade (67%) and media and communications (62%), while employees in industries like real estate (37%) express the least worry.
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