As of July 2024, AI adoption in businesses has significantly increased to 78%, up from 55% in late 2023, according to McKinsey & Company. Companies like JPMorgan Chase and PwC are leveraging AI for various tasks including IT automation and personalized marketing. However, this rapid adoption is accompanied by risks, such as cybersecurity issues and biased outputs. Leaders like Teresa Heitsenrether at JPMorgan emphasize tracking AI initiatives for value creation, while companies are investing in training employees for responsible AI use.
This rollout isn't just about experimentation - it's about execution. JPMorgan tracks every AI use case from ideation to production, ensuring each AI initiative drives business value.
At JPMorgan Chase, Teresa Heitsenrether leads the rollout of the bank's proprietary LLM Suite. The suite has given over 220,000 employees access to AI tools that can summarize internal data.
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