Millennials and Gen Z show the highest confidence using AI tools, with up to 90% reporting comfort with generative AI at work. A 2023 Goldman Sachs survey found 86% of interns use AI tools daily. Nearly half of employees view structured, formal training as the most effective way to accelerate AI adoption, while many seek hands-on experience through pilot programs or early-access tools. Recognition and financial incentives also motivate engagement. Despite demand, over 20% of employees report receiving little to no support to build AI skills. Firms need C-suite alignment to invest in upskilling and convert youth digital fluency into competitive advantage.
This observation is data-backed by recent research by McKinsey, which finds that Millennials, followed by Gen Z, are set to drive AI adoption across organizations because they're the most confident in using AI tools. Up to 90% of people in both groups report feeling comfortable using generative AI at work. That's because these young professionals are innately attuned to the tech's paradigms in their personal lives.
The research shows that nearly half of the employees are of the opinion that structured, formal training is the most effective way to accelerate AI adoption. Many also express interest in gaining hands-on experience through pilot programs or early-access tools. Additionally, recognition and financial incentives are seen as strong motivators to boost engagement. However, there's a gap between employee expectations and reality. Over 20% of employees report receiving little to no support in building their AI skills.
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