fromABC7 San Francisco
2 days agoFamily donating via GoFundMe shocked by $330 extra charge: How a tipping feature is to blame
The company apologized and issued changes. GoFundMe used to charge a platform fee to cover the costs of running their business. However, in late 2017, the company removed that platform fee and shifted to an optional tipping model. And some 7 On Your Side viewers argue that model can be unfair and misleading. Brenda's nephew has stage 4 pancreatic cancer and has been in the hospital for the past month.
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