You should email the shop with a formal complaint about the delay and request delivery within an appropriate additional period. It's open to the shop to use a different courier. If the shop cannot agree a new delivery time, you're entitled to request a full refund due to non-delivery of the cover. The shop must refund you no later than 14 days after being informed that you want a refund.
Unfortunately Future Ruins will not move forward this year. The reality is, due to a number of logistical challenges and complications, we feel we cannot provide the experience that's defined what this event was always intended to be. Rather than compromise, we're choosing to re-think and re-evaluate.
If you want to refund a game, you can't do it from your console. Instead you'll need to log in to the PlayStation website or open the PlayStation app and follow these instructions, but the process is still quite simple. How To Refund A Game On the PlayStation Store Or App Go to the PlayStation store. Click on the three dots in the top right corner. Select the option that reads "Transaction History" Select one of your purchases and choose the "request refund" option.