"A court in Rome recently ruled that Netflix owed its Italian users a refund for price hikes between 2017 and January 2024 and a reduction to previous subscription costs."
"According to the lawyers representing the consumers, Premium subscribers are entitled to a refund of roughly 500 euros, while Standard tier customers should get back about 250 euros."
"If Netflix doesn't immediately reduce prices and refund its customers, the consumer rights organization would pursue a class action lawsuit to recover funds."
"A Netflix spokesperson told that it would appeal the Italian court's ruling, adding that the company takes consumer rights very seriously and believe our terms have always complied with Italian laws and practice."
A court in Rome ruled that Netflix must refund Italian users for price increases from 2017 to January 2024 and reduce subscription costs. Movimento Consumatori, a consumer rights organization, filed the lawsuit after over 25,000 complaints from users. Premium subscribers may receive refunds of about 500 euros, while Standard tier customers could get around 250 euros. If Netflix does not comply, a class action lawsuit may follow. Netflix plans to appeal the ruling, asserting compliance with Italian laws.
Read at Engadget
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