#consumer-rights

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#eu-regulations
Europe politics
fromThe Local France
1 month ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
Europe politics
fromThe Local France
1 month ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
fromwww.independent.co.uk
3 days ago

How to check if you're eligible for 2,000 compensation for water service failures

Compensation payments will increase up to tenfold from Wednesday for problems such as low pressure, disruptions to supply, or sewer flooding.
Canada news
fromwww.independent.co.uk
3 days ago

Households to receive up to 2,000 in compensation for water failures

Households in England will be paid up to 2,000 in compensation for water service failures as part of new efforts to reform the sector. The government announced that compensation payments from water firms will increase tenfold from July 2, marking the first increase in 25 years in recognition of the urgent need to bring payments in line with inflation and properly compensate households for poor service.
Canada news
fromwww.standard.co.uk
4 days ago

Music fans shell out almost five times more for resale tickets to London's biggest concerts, data show

Prices for London concert tickets are being inflated by hundreds of pounds, with resale tickets listed at up to five times their face value, exemplified by a pair originally sold for £97 now at £1,205.
London music
#real-estate
NYC real estate
fromtherealdeal.com
2 months ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
fromThe Mercury News
2 weeks ago
SF real estate

Zillow says it's fighting for buyers. Compass says it's fighting for sellers. What if neither is fighting for you?

NYC real estate
fromtherealdeal.com
2 months ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
fromThe Mercury News
2 weeks ago
SF real estate

Zillow says it's fighting for buyers. Compass says it's fighting for sellers. What if neither is fighting for you?

#regulation
Apple
fromThe Verge
1 month ago

A new bill would force Apple to allow third-party app stores

The App Store Freedom Act seeks to enable third-party app stores and payment systems, enhancing competition in the mobile app market.
European startups
fromTheregister
1 month ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
Apple
fromThe Verge
1 month ago

A new bill would force Apple to allow third-party app stores

The App Store Freedom Act seeks to enable third-party app stores and payment systems, enhancing competition in the mobile app market.
European startups
fromTheregister
1 month ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
#travel-issues
#california-fair-plan
fromSFGATE
1 week ago

Bay Area prosecutor warns that these popular sunscreens are harmful

"It's about outcomes - not potential or platitudes. It's about what you did to restore the marine environment."
SF parents
#spotify
Apple
fromThe Verge
2 months ago

Apple approves Spotify app update with external payments

Apple's approval of Spotify's app update enhances transparency for consumers and promotes competition in the tech industry.
fromTechCrunch
1 week ago
SF music

Senators urge FTC to investigate Spotify's higher-priced bundled subscription | TechCrunch

Apple
fromThe Verge
2 months ago

Apple approves Spotify app update with external payments

Apple's approval of Spotify's app update enhances transparency for consumers and promotes competition in the tech industry.
fromTechCrunch
1 week ago
SF music

Senators urge FTC to investigate Spotify's higher-priced bundled subscription | TechCrunch

fromZDNET
1 week ago

Yes, your internet provider can throttle your speed. Here's an easy solution that may help

Your internet might be slow due to throttling by your ISP, rather than hardware issues, impacting your online experience significantly.
Privacy technologies
fromThe Mercury News
1 week ago

Opinion: State bill letting cities profit from stolen carts could cost customers

The city's ordinance requires grocery carts to have locking mechanisms and allows San Jose to create its own retrieval program, undermining grocers' rights.
Silicon Valley food
#lawsuit
European startups
fromTheregister
2 months ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
2 months ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
NYC startup
fromBrooklyn Eagle
1 month ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
European startups
fromTheregister
2 months ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
2 months ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
NYC startup
fromBrooklyn Eagle
1 month ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
#customer-service
fromsilive
4 weeks ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

fromsilive
4 weeks ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

#class-action-settlement
fromThe Local France
3 weeks ago

French Tesla customers sue over brand's 'extreme right' shift

"Because of Elon Musk's actions... Tesla branded vehicles have become strong political symbols and now appear to be veritable extreme-right 'totems', to the dismay of those who acquired them with the sole aim of possessing an innovative and ecological vehicle."
France politics
#legislation
fromQNS
3 weeks ago
NYC politics

New York passes bill requiring stores to accept cash payments, protecting unbanked and low-income shoppers - QNS

SF parents
fromABC7 San Francisco
2 months ago

7 On Your Side reporting on DMV look-alike website 'NeedTags' prompts new CA legislation

California legislation aims to protect drivers from high fees charged by third-party DMV look-alike websites.
NYC politics
fromQNS
3 weeks ago

New York passes bill requiring stores to accept cash payments, protecting unbanked and low-income shoppers - QNS

New York legislation ensures cash payments remain valid in retail, affirming access to essentials for all residents.
#data-privacy
fromMoneywise
1 month ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

EU data protection
fromComputerworld
2 months ago

Brussels fines Apple and Meta for noncompliance with the Digital Markets Act

The European Commission has fined Apple and Meta for violations of the Digital Markets Act, focusing on data consent and consumer choice restrictions.
Digital life
fromFuturism
4 weeks ago

Google Going to Trial After Doing Something Super Sketchy to Android Users

Google faces significant legal challenges over privacy violations involving data collection from users, even in incognito mode.
fromMoneywise
1 month ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

#dark-patterns
Digital life
fromTheregister
1 month ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
4 weeks ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

Digital life
fromTheregister
1 month ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
4 weeks ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

fromwww.mercurynews.com
1 month ago

A small scratch' on my rental and now a $1,800 bill. Do I have to pay?

You shouldn't have to pay for damage that didn't exist when you returned the vehicle.
Germany news
Tech industry
fromPortland Mercury
1 month ago

The Future is Coming

People are demanding accountability from tech companies and refusing to be subservient.
Acknowledgment of the potential downfall of powerful entities like tech companies.
UK politics
fromwww.independent.co.uk
1 month ago

Supermarkets could be forced to tell customers if they are paying more for less

The Independent emphasizes the importance of accessible journalism and highlights new proposals against shrinkflation in UK supermarkets.
fromwww.theguardian.com
1 month ago

Vet complaint process in UK often stacked against pet owners'

It is completely unjust that many pet owners feel not only unhappy with the service and treatment received by their vet when their pet is taken ill, but also lack the means to make a complaint that will be properly investigated.
Pets
#flight-cancellations
#class-action
Apple
fromtime.com
1 month ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
Apple
fromtime.com
1 month ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
#eu-law
Europe news
fromwww.dw.com
1 month ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
fromBusiness Insider
1 month ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

Europe news
fromwww.dw.com
1 month ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
fromBusiness Insider
1 month ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

fromIrish Independent
1 month ago

'A Dublin hotel fined me 120 for smoking in a room - but I'm a non-smoker'

A polite email to the hotel suggesting they remove the charge immediately is a good first step.
UK news
Intellectual property law
fromArs Technica
1 month ago

Why console makers can legally brick your game console

Engagement in practices like 'bricking' devices restricts users' rights and ownership, raising ethical concerns about corporate control over personalized devices.
Video games
fromAbove the Law
1 month ago

Nintendo Changes User Agreement That Allows It To Permanently Disable Your Expensive Game Console If You Break The Rules - Above the Law

Nintendo Switch 2's new User Agreement can permanently disable consoles for violations, raising ownership concerns among consumers.
#germany
Germany news
fromThe Local Germany
1 month ago

Everything that changes in Germany in June 2025

New maternity protection for women after miscarriage introduced in Germany.
Electricity provider changes can be completed within 24 hours from June 6, promoting competition.
Germany's Whit Monday holiday involves church services and local festivities.
Europe politics
fromThe Local France
1 month ago

French consumer groups call for EU probe into budget airline baggage charges

Consumer groups demand EU inquiry into unfair baggage charges by budget airlines, citing inconsistent size requirements and excessive fees.
fromHackernoon
3 years ago

Meet Consumer Attorneys PLC, Winner of Startups of The Year 2024 in Brooklyn | HackerNoon

"Our mission is to empower individuals by ensuring fairness and accountability from financial institutions and reporting agencies."
NYC startup
Video games
fromKotaku
1 month ago

Borderlands 4 Boss Says 'A Real Fan' Will Pay $80 For Games

Game pricing debates highlight a disconnect between the affluent gaming industry and consumers facing economic challenges.
Barcelona
fromFast Company
1 month ago

Airbnb ordered to block over 65,000 holiday rentals in Spain for rule violations

Spain has ordered Airbnb to block over 65,000 noncompliant holiday listings amid a housing affordability crisis.
#live-nation
fromABC7 Los Angeles
1 month ago
LA Kings

Taylor Swift fans' case against Ticketmaster back in court

Taylor Swift fans are challenging Ticketmaster in court over alleged antitrust violations and ticket pricing practices.
fromwww.theguardian.com
2 months ago
Marketing tech

Who is behind the great rock'n'roll ripoff? How Ticketmaster swallowed the live entertainment scene

Concert ticket prices are excessively high, requiring urgent regulatory attention.
LA Kings
fromABC7 Los Angeles
1 month ago

Taylor Swift fans' case against Ticketmaster back in court

Taylor Swift fans are challenging Ticketmaster in court over alleged antitrust violations and ticket pricing practices.
#ftc
NYC startup
fromFuturism
2 months ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
NYC startup
fromFuturism
2 months ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
Cars
fromwww.mercurynews.com
1 month ago

Help! Avis charged me $7,671 for a one-day car rental

Avis charged Nicholas for loss of use despite the other driver being at fault, leading to a billing dispute.
Privacy technologies
fromFast Company
1 month ago

California's location data privacy bill aims to reshape digital consent

California's Assembly Bill 1355 aims to enhance privacy by requiring opt-in consent for the collection and sharing of geolocation data.
fromwww.independent.co.uk
1 month ago

Government heads back to court in dispute over farmed' label on Scottish salmon

The move to drop 'farmed' from Scottish salmon labels has sparked a legal battle, as campaigners argue it's misleading shoppers about the origin of their product.
UK news
Social justice
fromThe Walrus
1 month ago

Do Big Lawsuits against Big Companies Really Fix Anything? | The Walrus

Government agencies in Canada are actively pursuing big corporations for potentially unethical practices affecting consumers.
fromBusiness Insider
1 month ago

From hotels to U-Hauls, businesses are being blasted for 'bait and switch pricing'

There's not a consumer on the entire planet who will pay this $19.95 for a U-Haul truck. So the price is false.
Alternative transportation
Privacy professionals
fromElectronic Frontier Foundation
2 months ago

Ninth Circuit Hands Users A Big Win: Californians Can Sue Out-of-State Corporations That Violate State Privacy Laws

Consumers can sue multinational companies in their home courts for violations of state data privacy laws.
The Ninth Circuit's ruling affirms consumer rights against multinational corporations.
US politics
fromNew York Post
2 months ago

Sen. Hawley: Break up Big Tech behemoths to reclaim American freedom

Big Tech's monopolistic practices pose a serious threat to democratic governance and individual rights.
fromGameSpot
2 months ago

GameStop "Actively Investigating" Switch 2 Forced-Bundling Reports

When Switch 2 preorders launched in the US, physical GameStop stores saw long lines, but reports of forced bundles are under investigation by GameStop.
Video games
European startups
fromPC Gamer
2 months ago

Apple and Meta have been fined a total of 700,000,000 for non-compliance with the EU Digital Markets Act. Which, in their billion-dollar world, is just chump change

Apple and Meta fined €700 million for breaching the Digital Markets Act.
UK news
fromwww.independent.co.uk
2 months ago

Octopus Energy told to pull misleading' energy deal ads by watchdog

The Independent provides essential journalism across diverse topics without paywalls, relying on donations to sustain its operations.
#ftc-lawsuit
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