#consumer-rights

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MPs question Rogers CEO over contracts customers call unfair and misleading | CBC News

Tony Staffieri faced criticism for Rogers Communications' price increase practices during a parliamentary hearing.
#airline-regulations

Traveling for Thanksgiving? Here's your survival guide to record-breaking crowds

Thanksgiving travel is projected to reach nearly 80 million Americans, causing potential record-breaking traffic and airport crowding.
New regulations require airlines to automatically issue refunds for significant travel disruptions.

What Comes Next for Air Travel

The Trump administration may prioritize business interests over consumer protection.

Traveling for Thanksgiving? Here's your survival guide to record-breaking crowds

Thanksgiving travel is projected to reach nearly 80 million Americans, causing potential record-breaking traffic and airport crowding.
New regulations require airlines to automatically issue refunds for significant travel disruptions.

What Comes Next for Air Travel

The Trump administration may prioritize business interests over consumer protection.
moreairline-regulations
#digital-media

"Why Is It So Expensive To Repair My Devices?"

Device repair has been made unnecessarily expensive by companies, but awareness and advocacy can help consumers take back their right to repair.

Looking for the Answer to the Question, "Do I Really Own the Digital Media I Paid For?"

Digital copies of media come with significant ownership rights loss compared to physical copies.

"Why Is It So Expensive To Repair My Devices?"

Device repair has been made unnecessarily expensive by companies, but awareness and advocacy can help consumers take back their right to repair.

Looking for the Answer to the Question, "Do I Really Own the Digital Media I Paid For?"

Digital copies of media come with significant ownership rights loss compared to physical copies.
moredigital-media
#data-privacy

Swipe right on data privacy: What tech companies can learn about consent from dating apps

AI's rise has complicated data privacy, often defaulting consumers to opt-in and offering confusing opt-out processes.

Five ways to stop companies from using your data in new ways

Consumers are increasingly concerned about how companies leverage their personal data for AI and marketing.

'I gave my DNA to a testing company - then it vanished'

Customers of Atlas Biomed are left in the dark regarding their sensitive data after the company stopped trading.

Swipe right on data privacy: What tech companies can learn about consent from dating apps

AI's rise has complicated data privacy, often defaulting consumers to opt-in and offering confusing opt-out processes.

Five ways to stop companies from using your data in new ways

Consumers are increasingly concerned about how companies leverage their personal data for AI and marketing.

'I gave my DNA to a testing company - then it vanished'

Customers of Atlas Biomed are left in the dark regarding their sensitive data after the company stopped trading.
moredata-privacy

How to Port Health Insurance Policies Online in India?

Health insurance portability in India allows consumers to switch providers while retaining benefits.

Key Issues in Mis-Sold Loans and Hire Purchase Agreements with Black Horse Finance

Mis-sold loans can trap consumers in unfavorable contracts due to misleading information and hidden terms.

What to Know About the Department of Transportation's Rule That Lets You Cancel a Flight for Free

Travelers can cancel flights booked at least seven days in advance within 24 hours for a full refund, according to DOT regulations.
#ftc

Smart gadgets' failure to commit to software support could be illegal, FTC warns

Smart device manufacturers may be violating the Magnuson Moss Warranty Act by not disclosing software support durations for their products.

The FTC puts an end to "click to subscribe, call to cancel"

The FTC has ruled that cancelling subscriptions must be as easy as signing up, improving consumer rights significantly.

It May Soon Be Much Easier To Cancel Your Subscriptions (We Hope)

The FTC's new Click To Cancel rule aims to simplify subscription cancellations, reducing consumer frustration with difficult exit processes.

The FTC makes it easier to cancel subscriptions like gym memberships | TechCrunch

The FTC's new rule mandates easier cancellation processes for recurring subscriptions, aligning cancellation ease with subscription sign-up procedures.

FTC ratifies 'click-to-cancel' rule, making it easier for consumers to end subscriptions

The FTC has enacted a new 'click-to-cancel' rule, simplifying subscription cancellations for consumers.

FTC tackles subscription frustration, makes canceling easier for consumers

FTC introduces Click to Cancel rule to simplify subscription cancellations, requiring equal ease in signing up and cancelling.

Smart gadgets' failure to commit to software support could be illegal, FTC warns

Smart device manufacturers may be violating the Magnuson Moss Warranty Act by not disclosing software support durations for their products.

The FTC puts an end to "click to subscribe, call to cancel"

The FTC has ruled that cancelling subscriptions must be as easy as signing up, improving consumer rights significantly.

It May Soon Be Much Easier To Cancel Your Subscriptions (We Hope)

The FTC's new Click To Cancel rule aims to simplify subscription cancellations, reducing consumer frustration with difficult exit processes.

The FTC makes it easier to cancel subscriptions like gym memberships | TechCrunch

The FTC's new rule mandates easier cancellation processes for recurring subscriptions, aligning cancellation ease with subscription sign-up procedures.

FTC ratifies 'click-to-cancel' rule, making it easier for consumers to end subscriptions

The FTC has enacted a new 'click-to-cancel' rule, simplifying subscription cancellations for consumers.

FTC tackles subscription frustration, makes canceling easier for consumers

FTC introduces Click to Cancel rule to simplify subscription cancellations, requiring equal ease in signing up and cancelling.
moreftc
#subscription-services

Canceling subscriptions has to be as easy as signing up, FTC says in a new rule

The new 'click to cancel' rule enhances consumer rights by simplifying subscription cancellations.
Businesses must now make cancellation processes as straightforward as signing up.

The FTC is investigating Uber for its subscription policies

The FTC is investigating Uber's subscription practices, focusing on user consent and cancellation difficulties.

Canceling subscriptions has to be as easy as signing up, FTC says in a new rule

The new 'click to cancel' rule enhances consumer rights by simplifying subscription cancellations.
Businesses must now make cancellation processes as straightforward as signing up.

The FTC is investigating Uber for its subscription policies

The FTC is investigating Uber's subscription practices, focusing on user consent and cancellation difficulties.
moresubscription-services
#airlines

Airlines redesigned the way you choose your seat-and raked in $12.4 billion in the process

Ancillary seat fees have surged, raising ethical concerns over airlines' practices of variable pricing and consumer deception. Customers now face a complex booking process.

SFO's biggest airline just made elite status harder to earn in 2025

United Airlines enhances MileagePlus rewards for elite status members with bonuses on PQPs and versatile PlusPoints.
Transportation Department mandates cash refunds for delayed or canceled flights, emphasizing consumer rights.

Denied Boarding While Pregnant: What Are Your Rights?

Airlines may have strict policies regarding pregnant passengers, impacting travelers unexpectedly.

Airlines redesigned the way you choose your seat-and raked in $12.4 billion in the process

Ancillary seat fees have surged, raising ethical concerns over airlines' practices of variable pricing and consumer deception. Customers now face a complex booking process.

SFO's biggest airline just made elite status harder to earn in 2025

United Airlines enhances MileagePlus rewards for elite status members with bonuses on PQPs and versatile PlusPoints.
Transportation Department mandates cash refunds for delayed or canceled flights, emphasizing consumer rights.

Denied Boarding While Pregnant: What Are Your Rights?

Airlines may have strict policies regarding pregnant passengers, impacting travelers unexpectedly.
moreairlines

Eltham commuters warned of car park 'scam' after man slapped with fine

Parking fine issued despite payment app not being available
Signage misled commuter into thinking the payment system was unchanged
#travel-costs

Senate Report Blasts Airlines Over Junk' Fees: What to Know

Airlines' unbundled pricing strategies have resulted in rising costs for consumers through ancillary fees, leading to larger profits for carriers.

EasyJet boss denounces illegal' fines over hand luggage charges

Fines on budget airlines for extras will raise flight costs and negatively impact consumer choices.

Senate Report Blasts Airlines Over Junk' Fees: What to Know

Airlines' unbundled pricing strategies have resulted in rising costs for consumers through ancillary fees, leading to larger profits for carriers.

EasyJet boss denounces illegal' fines over hand luggage charges

Fines on budget airlines for extras will raise flight costs and negatively impact consumer choices.
moretravel-costs
#competition

Google hit with 7B claim over search engine dominance

Google faces a £7 billion claim in the UK for allegedly abusing its search engine dominance, impacting both competition and consumer prices.

Baby milk price promotion ban should end, watchdog says

Overturning the ban on baby milk price promotions could save parents significant amounts by fostering price competition in the formula market.

Google hit with 7B claim over search engine dominance

Google faces a £7 billion claim in the UK for allegedly abusing its search engine dominance, impacting both competition and consumer prices.

Baby milk price promotion ban should end, watchdog says

Overturning the ban on baby milk price promotions could save parents significant amounts by fostering price competition in the formula market.
morecompetition
#lawsuit

Apple faces UK 'iCloud monopoly' compensation claim worth $3.8 billion | TechCrunch

'Which?' is suing Apple for alleged competition law violations regarding iCloud, seeking £3 billion in damages for 40 million users.

Apple faces a new $3.75 billion antitrust lawsuit over iCloud storage

Apple faces a £3 billion lawsuit for allegedly forcing customers to use its iCloud service, violating UK competition law.

'Apple acknowledged the issue': Expert says your Apple AirPods were sold to you with false advertising. You may be entitled to money

Apple faces a new class-action lawsuit regarding first-generation AirPods Pro with widespread sound defects, potentially entitling customers to compensation.

Amazon Moves to Dismiss Lawsuit Over Prime Video Ads: Company 'Never Promised' Service Would Be 'Ad-Free'

Amazon emphasizes its right to change Prime Video's ad policies and states that users were aware of the terms.

Tesla 'phantom braking' lawsuit moves forward, but only in part

Tesla's phantom braking case moves forward as plaintiffs allege the company concealed safety issues from consumers.

Brooklyn woman sues Subway, claims Steak & Cheese sandwich in ad has '200% more meat'

Subway is facing a class action lawsuit for allegedly misleading customers about the meat content in its Steak & Cheese sandwiches.

Apple faces UK 'iCloud monopoly' compensation claim worth $3.8 billion | TechCrunch

'Which?' is suing Apple for alleged competition law violations regarding iCloud, seeking £3 billion in damages for 40 million users.

Apple faces a new $3.75 billion antitrust lawsuit over iCloud storage

Apple faces a £3 billion lawsuit for allegedly forcing customers to use its iCloud service, violating UK competition law.

'Apple acknowledged the issue': Expert says your Apple AirPods were sold to you with false advertising. You may be entitled to money

Apple faces a new class-action lawsuit regarding first-generation AirPods Pro with widespread sound defects, potentially entitling customers to compensation.

Amazon Moves to Dismiss Lawsuit Over Prime Video Ads: Company 'Never Promised' Service Would Be 'Ad-Free'

Amazon emphasizes its right to change Prime Video's ad policies and states that users were aware of the terms.

Tesla 'phantom braking' lawsuit moves forward, but only in part

Tesla's phantom braking case moves forward as plaintiffs allege the company concealed safety issues from consumers.

Brooklyn woman sues Subway, claims Steak & Cheese sandwich in ad has '200% more meat'

Subway is facing a class action lawsuit for allegedly misleading customers about the meat content in its Steak & Cheese sandwiches.
morelawsuit
#spain

Airlines fume after Spain hits low-cost carriers with $187 million in fines

Spain fines five budget airlines 179 million euros for 'abusive practices' like extra carry-on fees, provoking industry backlash.

Spain fines budget airlines including Ryanair total of 179m

Spain fined budget airlines for extra fees, raising concerns over the impact on low-cost travel.
Ryanair claims fines are political and in violation of EU law.

Airlines fume after Spain hits low-cost carriers with $187 million in fines

Spain fines five budget airlines 179 million euros for 'abusive practices' like extra carry-on fees, provoking industry backlash.

Spain fines budget airlines including Ryanair total of 179m

Spain fined budget airlines for extra fees, raising concerns over the impact on low-cost travel.
Ryanair claims fines are political and in violation of EU law.
morespain

How you can still use your expired One4all gift cards

One4all gift cards do not expire; the funds remain available even after the card's expiry date.
#price-transparency

Spain fines Ryanair and more low-costs for 'excessive' hand luggage fees

Airlines fined for exploiting customers through extra charges and lack of transparency, marking a significant consumer rights victory.

Broadband firm adverts misled consumers' over mid-contract price rises

Broadband providers misled customers about mid-contract price increases, leading to new regulatory measures for clearer disclosures.

Spain fines Ryanair and more low-costs for 'excessive' hand luggage fees

Airlines fined for exploiting customers through extra charges and lack of transparency, marking a significant consumer rights victory.

Broadband firm adverts misled consumers' over mid-contract price rises

Broadband providers misled customers about mid-contract price increases, leading to new regulatory measures for clearer disclosures.
moreprice-transparency
#data-protection

FPF Unveils Report on the Anatomy of State Comprehensive Privacy Law

State comprehensive privacy laws show commonalities and differences, complicating compliance as they evolve due to societal and technological changes.

Google AdSense updates revealed for new US state privacy laws | App Developer Magazine

Google AdSense is updating its policies in compliance with new state privacy laws effective January 2025 for Iowa, Delaware, New Jersey, Nebraska, and New Hampshire.

FPF Unveils Report on the Anatomy of State Comprehensive Privacy Law

State comprehensive privacy laws show commonalities and differences, complicating compliance as they evolve due to societal and technological changes.

Google AdSense updates revealed for new US state privacy laws | App Developer Magazine

Google AdSense is updating its policies in compliance with new state privacy laws effective January 2025 for Iowa, Delaware, New Jersey, Nebraska, and New Hampshire.
moredata-protection
#market-competition

A 'potato cartel' conspired to make your frozen fries 47% more expensive, lawsuits claim

Frozen potato producers face class action lawsuits for allegedly fixing prices while consumers deal with rising grocery costs.

Consumer groups say new law will hurt concert ticket buyers and sellers

Consumer groups argue that new legislation could cement Live Nation's monopoly by restricting ticket transferability, harming competition.

A 'potato cartel' conspired to make your frozen fries 47% more expensive, lawsuits claim

Frozen potato producers face class action lawsuits for allegedly fixing prices while consumers deal with rising grocery costs.

Consumer groups say new law will hurt concert ticket buyers and sellers

Consumer groups argue that new legislation could cement Live Nation's monopoly by restricting ticket transferability, harming competition.
moremarket-competition

OPINION: NW Natural's hidden hydrogen experiment puts Portland residents at risk

Oregon's regulatory gaps allow NW Natural to alter gas supply without informing residents, raising concerns about transparency and consumer rights.

A Brooklyn woman was wrongly deemed dead by the government. 2 years later, she's still haunted by the error.

Government mistakenly declares thousands of people deceased annually, causing significant financial distress and complicating access to benefits.
#customer-service

Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?

Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.

Travel Troubleshooter: Sixt charged me extra for insurance, but I never asked for it!

Car rental companies need to clarify optional charges clearly to avoid misunderstandings.
Contractual agreements should reflect the true intent of the customer regarding additional services.

Help! Budget Charged Us $450 to Clean Our Rental Car. Can They Do That?

Budget's initial cleaning fee for excessive dirt was unwarranted; a full refund was later offered due to its disproportionate nature.

Travel Troubleshooter: Sixt charged me extra for insurance, but I never asked for it!

Car rental companies need to clarify optional charges clearly to avoid misunderstandings.
Contractual agreements should reflect the true intent of the customer regarding additional services.
morecustomer-service
#legislation

What has happened to the Right to Repair?

Right to Repair empowers consumers to repair purchased products and challenges the practice of built-in obsolescence.

Gov. Newsom signs lemon car reform law with a caveat to lawmakers

California's Lemon Law reform faced criticism for being rushed, creating uncertainty for consumers and automakers, despite an aim to streamline litigation.

What has happened to the Right to Repair?

Right to Repair empowers consumers to repair purchased products and challenges the practice of built-in obsolescence.

Gov. Newsom signs lemon car reform law with a caveat to lawmakers

California's Lemon Law reform faced criticism for being rushed, creating uncertainty for consumers and automakers, despite an aim to streamline litigation.
morelegislation
#arbitration

A court blocks a couple from suing Uber over a car crash because of Uber Eats' terms

A New Jersey couple cannot sue Uber due to an arbitration agreement made through the Uber Eats app by their daughter.

How century-old arbitration laws are failing consumers in the digital age

Large companies are increasingly using arbitration clauses to avoid litigation, often without customer awareness, which limits their rights and accountability.

A court blocks a couple from suing Uber over a car crash because of Uber Eats' terms

A New Jersey couple cannot sue Uber due to an arbitration agreement made through the Uber Eats app by their daughter.

How century-old arbitration laws are failing consumers in the digital age

Large companies are increasingly using arbitration clauses to avoid litigation, often without customer awareness, which limits their rights and accountability.
morearbitration

Taylor Swift Fans Sue Ticketmaster for Price Gouging

The US DOJ's antitrust lawsuit seeks to dismantle Ticketmaster and Live Nation's alleged monopoly, reflecting widespread frustrations over ticket pricing and access.

CA insurance commissioner responds to criticism over lack of transparency, accountability

California's insurance crisis is prompting calls for accountability from Insurance Commissioner Riccardo Lara amid rising premiums and lack of transparency.
#apple

Apple hit by Which? with 3bn legal claim that iCloud service charges are 'anti-competitive' | Computer Weekly

Which? is pursuing a £3bn legal action against Apple for alleged anti-competitive practices with iCloud, impacting UK consumers.
The case focuses on Apple's market dominance and pricing practices since 2015 that restrict consumer choices.

Apple accused of trapping and ripping off 40m iCloud customers

Apple faces a potential £3 billion lawsuit for allegedly locking customers into iCloud and charging high prices after limited free storage.

Apple accused of misleading consumers over AirPods Pro 'audio defect'

Apple allegedly misled customers about defects in AirPods Pro and failed to resolve issues effectively.

Apple taken to task for practicing 'geoblocking'

The European Commission mandates Apple to cease geoblocking practices to ensure equal access to services across the EU. Consumer choice is paramount.

Apple hit by Which? with 3bn legal claim that iCloud service charges are 'anti-competitive' | Computer Weekly

Which? is pursuing a £3bn legal action against Apple for alleged anti-competitive practices with iCloud, impacting UK consumers.
The case focuses on Apple's market dominance and pricing practices since 2015 that restrict consumer choices.

Apple accused of trapping and ripping off 40m iCloud customers

Apple faces a potential £3 billion lawsuit for allegedly locking customers into iCloud and charging high prices after limited free storage.

Apple accused of misleading consumers over AirPods Pro 'audio defect'

Apple allegedly misled customers about defects in AirPods Pro and failed to resolve issues effectively.

Apple taken to task for practicing 'geoblocking'

The European Commission mandates Apple to cease geoblocking practices to ensure equal access to services across the EU. Consumer choice is paramount.
moreapple

What Is Skiplagging?' Meet the Man Unearthing Cheap Travel Hacks.

Skiplagging can significantly reduce airfare costs for travelers who navigate flight pricing intricacies effectively.
#ubisoft

Ubisoft sued for shutting down The Crew

Gamers are suing Ubisoft for shutting down The Crew's servers, arguing it violates ownership rights with licensing limitations.

You Think You Own That?; Patchwork Privacy, Meet AI | AdExchanger

Consumers may not own digital games they purchase, only licenses to use them, raising significant ownership and advertising concerns.

Ubisoft sued for shutting down The Crew

Gamers are suing Ubisoft for shutting down The Crew's servers, arguing it violates ownership rights with licensing limitations.

You Think You Own That?; Patchwork Privacy, Meet AI | AdExchanger

Consumers may not own digital games they purchase, only licenses to use them, raising significant ownership and advertising concerns.
moreubisoft

Central London pub adds 2 surcharge to pints ordered after 10pm

O'Neills pub implements controversial surge pricing for drinks after 10pm, raising costs without clear menu signage, leading to accusations of exploitation.

3 Simple Steps to Stop Apps From Collecting Your Data

Companies collect extensive user data, often leading to privacy concerns and exploitation.
Reading privacy policies is crucial, but they are often overly complex for average consumers.
#real-estate

Top Agent Network renews antitrust suit aimed at NAR's Clear Cooperation Policy

Top Agent Network challenges National Association of Realtors' practices, alleging they inhibit competition and limit consumer marketing choices in real estate.

Boston Seaport Condos For Sale Don't Mortgage Rates May Continue To Rise Boston Condos For Sale Ford Realty

Data and images for property listings come from various third-party sources, aiming to assist consumers in property transactions.

EasyKnock wins arbitration case in Texas

EasyKnock's legal victory confirms its sale-leaseback agreements are legitimate, providing homeowners a lawful option to access equity.

Boston Seaport Brokers Joke Of The Day Boston Condos For Sale Ford Realty

Property listings are compiled from multiple third-party sources, ensuring a broad spectrum of information.
Users must verify the accuracy of property listings and images, as no warranties are provided regarding their reliability.

Boston Seaport Condo Fall 2024 Sales Stats Boston Condos For Sale Ford Realty

Property listing data is gathered from third-party sources and is meant for consumers with genuine interest in real estate.

Top Agent Network renews antitrust suit aimed at NAR's Clear Cooperation Policy

Top Agent Network challenges National Association of Realtors' practices, alleging they inhibit competition and limit consumer marketing choices in real estate.

Boston Seaport Condos For Sale Don't Mortgage Rates May Continue To Rise Boston Condos For Sale Ford Realty

Data and images for property listings come from various third-party sources, aiming to assist consumers in property transactions.

EasyKnock wins arbitration case in Texas

EasyKnock's legal victory confirms its sale-leaseback agreements are legitimate, providing homeowners a lawful option to access equity.

Boston Seaport Brokers Joke Of The Day Boston Condos For Sale Ford Realty

Property listings are compiled from multiple third-party sources, ensuring a broad spectrum of information.
Users must verify the accuracy of property listings and images, as no warranties are provided regarding their reliability.

Boston Seaport Condo Fall 2024 Sales Stats Boston Condos For Sale Ford Realty

Property listing data is gathered from third-party sources and is meant for consumers with genuine interest in real estate.
morereal-estate

Aldi accused of misleading' higher-welfare chicken claim with M&S-style labels

Aldi faces criticism for misleading chicken welfare labeling while claiming to improve conditions, unlike competitors Marks & Spencer and Waitrose who follow stricter standards.
#hermes

How to buy a Birkin bag: The Hermes exclusivity that's driving shoppers to sue

Hermès Birkin bags symbolize luxury but are deliberately hard to obtain, leading to consumer frustration and legal actions.

Federal Judge Seems Skeptical About Birkin Bag Antitrust Suit

Judge Donato finds no antitrust issues in Hermes' sale policies regarding Birkin bags.

How to buy a Birkin bag: The Hermes exclusivity that's driving shoppers to sue

Hermès Birkin bags symbolize luxury but are deliberately hard to obtain, leading to consumer frustration and legal actions.

Federal Judge Seems Skeptical About Birkin Bag Antitrust Suit

Judge Donato finds no antitrust issues in Hermes' sale policies regarding Birkin bags.
morehermes
#customer-experience

America is trapped in a nightmare of never-ending subscriptions

Doug Mattison's struggle illustrates the difficulties many face in canceling subscriptions due to deceptive company tactics. Bypass dark patterns for better consumer experience.

'I thought I was on hidden camera' - confusion after shoppers asked to buy minimum of two items at Rituals in Kildare Village

Rituals enforces a minimum purchase policy requiring customers to buy at least two items during their visit.

America is trapped in a nightmare of never-ending subscriptions

Doug Mattison's struggle illustrates the difficulties many face in canceling subscriptions due to deceptive company tactics. Bypass dark patterns for better consumer experience.

'I thought I was on hidden camera' - confusion after shoppers asked to buy minimum of two items at Rituals in Kildare Village

Rituals enforces a minimum purchase policy requiring customers to buy at least two items during their visit.
morecustomer-experience

Consumer tip: Order your free weekly credit report

Review your credit reports for errors to enhance creditworthiness and identify potential identity theft.

Windows 11 continues to creep up behind Windows 10

Microsoft's imminent discontinuation of free updates for Windows 10 could lead to millions of functional PCs being discarded.

Londoners in disbelief as restaurants charge service tip TWICE amid new law

London restaurants are now reportedly charging service fees twice, leading to customer confusion and discontent.
#accountability

The harm caused by AI: From suicide to deepfake pornography

AI-generated misinformation exploits individuals and families, exacerbating grief and loss while raising questions about accountability and consumer protection.

WATCH: Sidcup building firm boss confronted by angry customer amid 'fraud' probe

Allegations against Object Limited and its director highlight serious concerns regarding accountability in the construction industry amid fraudulent claims by contractors.

The harm caused by AI: From suicide to deepfake pornography

AI-generated misinformation exploits individuals and families, exacerbating grief and loss while raising questions about accountability and consumer protection.

WATCH: Sidcup building firm boss confronted by angry customer amid 'fraud' probe

Allegations against Object Limited and its director highlight serious concerns regarding accountability in the construction industry amid fraudulent claims by contractors.
moreaccountability

You Will Now Get Automatic Refunds for Canceled Flights and Long Delays

New automatic refund rules mean travelers will receive cash refunds without needing to ask if flights are canceled or significantly changed.

No matter what the bank says, it's YOUR money, YOUR data, and YOUR choice

The CFPB rule facilitates easier and safer switching between banks, promoting competition and better consumer deals.

Can't Afford Not To Pay Attention; The New Heavyweight Challenger | AdExchanger

Accreditation by MRC for attention measurement signifies a commitment to legitimacy, critical for new metrics in marketing.

Landmark Court of Appeal Ruling Promises 21bn Payout for Motor Finance Mis-Selling Victims

Court of Appeal ruling holds lenders accountable for mis-selling PCP finance agreements, requiring transparency and potentially returning £21 billion to consumers.

Bay Area's biggest crusader against restaurant junk fees is running for office

You You Xue is actively campaigning against undisclosed restaurant surcharges while running for Millbrae City Council, emphasizing accountability and community issues.

Tesco, Lidl, Sainsbury's and more excluding millions from lower prices, Which? warns

Loyalty schemes often exclude vulnerable shoppers due to age, residency, and digital access restrictions.

Bought a Clif Bar in the past few years? You may be eligible for compensation

Clif Bars and Clif Kid ZBars reached a $12 million settlement over misleading nutritional labels regarding added sugar content.
#fcc

AT&T and T-Mobile argue unlocked phones are bad for their customers - here's why

The FCC proposes to require mobile carriers to unlock phones within 60 days, but AT&T opposes it citing consumer and market impacts.

FCC launches a formal inquiry into why broadband data caps are terrible

The FCC is investigating broadband data caps due to their negative impacts on consumers and competition.

The FCC is looking into the impact of broadband data caps and why they still exist

The FCC is examining the impact of broadband data caps on consumers and competition.

FCC says new rules for robocall and text opt-outs will take effect in April 2025

New FCC rules in 2025 will strengthen consumer rights against unwanted robocalls and texts, requiring timely opt-out compliance from organizations.

AT&T and T-Mobile argue unlocked phones are bad for their customers - here's why

The FCC proposes to require mobile carriers to unlock phones within 60 days, but AT&T opposes it citing consumer and market impacts.

FCC launches a formal inquiry into why broadband data caps are terrible

The FCC is investigating broadband data caps due to their negative impacts on consumers and competition.

The FCC is looking into the impact of broadband data caps and why they still exist

The FCC is examining the impact of broadband data caps on consumers and competition.

FCC says new rules for robocall and text opt-outs will take effect in April 2025

New FCC rules in 2025 will strengthen consumer rights against unwanted robocalls and texts, requiring timely opt-out compliance from organizations.
morefcc
#insurance

Travel Troubleshooter: I have proof I didn't damage my rental, so why do I have to pay?

Evidence of preexisting damage is crucial in disputing car rental damage claims.

16 Tricky People Who Exploited Loopholes To Pull One Over On Greedy Corporations, Mean Landlords, And Other Jerks

Exploiting loopholes can result in unexpected rewards and humorous paybacks against systems that often disadvantage individuals.

Travel Troubleshooter: I have proof I didn't damage my rental, so why do I have to pay?

Evidence of preexisting damage is crucial in disputing car rental damage claims.

16 Tricky People Who Exploited Loopholes To Pull One Over On Greedy Corporations, Mean Landlords, And Other Jerks

Exploiting loopholes can result in unexpected rewards and humorous paybacks against systems that often disadvantage individuals.
moreinsurance

AI regulation gets a bad rap-but lawmakers around the world are doing a decent job so far

The EU's AI Act aims to protect rights and ensure consumer safety, but fears of stifling innovation persist in the tech community.

Some Americans are still using Kaspersky's antivirus despite U.S. government ban | TechCrunch

Kaspersky forcibly replaced its antivirus with UltraAV on a million U.S. computers without consent, following a government ban.

Uber ate my money, but it won't listen when I try to complain

Uber's customer support system is largely automated and ineffective, especially in fraud cases.
#steam

Steam now tells gamers up front that they're buying a license, not a game

Steam is informing customers that digital purchases grant only a license, not ownership in response to new California legislation.

Steam adds the harsh truth that you're buying "a license," not the game itself

Purchasing games on Steam grants a license, not true ownership, per new California law.

Steam Now Makes It Clearer What You're Really Buying

Steam clarifies that purchasing a game grants a license, not traditional ownership, in response to new California legislation.

Steam now tells gamers up front that they're buying a license, not a game

Steam is informing customers that digital purchases grant only a license, not ownership in response to new California legislation.

Steam adds the harsh truth that you're buying "a license," not the game itself

Purchasing games on Steam grants a license, not true ownership, per new California law.

Steam Now Makes It Clearer What You're Really Buying

Steam clarifies that purchasing a game grants a license, not traditional ownership, in response to new California legislation.
moresteam
#california

Is the food in the fridge still good? California wants to end the guessing game

California's new law will eliminate misleading food labels to reduce waste and clarify food safety for consumers.

Gas rebates are coming to California drivers thanks to $50 million settlement. How to apply

California drivers can claim gas rebates due to a settlement over manipulated prices by gas trading firms, totaling $37.5 million for consumers.

Is the food in the fridge still good? California wants to end the guessing game

California's new law will eliminate misleading food labels to reduce waste and clarify food safety for consumers.

Gas rebates are coming to California drivers thanks to $50 million settlement. How to apply

California drivers can claim gas rebates due to a settlement over manipulated prices by gas trading firms, totaling $37.5 million for consumers.
morecalifornia

CPCA & ICO Begin Development of World's First Regulator-Approved Privacy Certification for Digital Advertising - ExchangeWire.com

The CPCA is collaborating with the ICO to create the first regulator-approved privacy certification for digital advertising technology.

PlayStation Is Discontinuing One of Its Own Games To Make Way For the Remaster

Sony's removal of Horizon Zero Dawn from PC sales highlights issues of accessibility and consumer rights amidst the rise of game remakes and remasters.

Travel Troubleshooter: Insurance company demands a repair invoice from Enterprise

The rental company Enterprise requires immediate payment for car damage and refuses to provide a repair invoice, complicating the insurance claim process.

David Steinman: How to Become a Citizen Enforcer

Citizens can legally challenge companies over hazardous chemicals using California's laws, enhancing consumer rights and health protections.
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