#consumer-rights

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#apple
Apple
fromThe Verge
2 months ago

Apple accused of misleading consumers with Apple Watch 'carbon neutral' claims

Apple faces a class action lawsuit regarding misleading 'carbon neutral' claims on certain Apple Watch models.
Apple
fromMacRumors
1 month ago

Apple Hit With $5 Billion Class Action Lawsuit Over eBooks Availability

Apple is accused of misleading customers into believing they own e-books when they only hold revocable licenses.
Artificial intelligence
fromMacRumors
1 month ago

Apple Facing False Advertising Lawsuit Over Apple Intelligence Delay

Apple faces a lawsuit for false advertising regarding delayed Siri features in iOS 18 and iPhone 16, misleading consumers about capabilities.
European startups
fromPC Gamer
1 week ago

Apple and Meta have been fined a total of 700,000,000 for non-compliance with the EU Digital Markets Act. Which, in their billion-dollar world, is just chump change

Apple and Meta fined €700 million for breaching the Digital Markets Act.
Apple
fromThe Verge
1 day ago

Apple approves Spotify app update with external payments

Apple's approval of Spotify's app update enhances transparency for consumers and promotes competition in the tech industry.
fromMacTrast
4 weeks ago
Books

Apple Facing $5 Billion Class Action Lawsuit Over its eBooks Sales

Apple is facing a $5 billion lawsuit over allegedly misleading eBook purchasing practices.
Apple
fromThe Verge
2 months ago

Apple accused of misleading consumers with Apple Watch 'carbon neutral' claims

Apple faces a class action lawsuit regarding misleading 'carbon neutral' claims on certain Apple Watch models.
Apple
fromMacRumors
1 month ago

Apple Hit With $5 Billion Class Action Lawsuit Over eBooks Availability

Apple is accused of misleading customers into believing they own e-books when they only hold revocable licenses.
Artificial intelligence
fromMacRumors
1 month ago

Apple Facing False Advertising Lawsuit Over Apple Intelligence Delay

Apple faces a lawsuit for false advertising regarding delayed Siri features in iOS 18 and iPhone 16, misleading consumers about capabilities.
European startups
fromPC Gamer
1 week ago

Apple and Meta have been fined a total of 700,000,000 for non-compliance with the EU Digital Markets Act. Which, in their billion-dollar world, is just chump change

Apple and Meta fined €700 million for breaching the Digital Markets Act.
Apple
fromThe Verge
1 day ago

Apple approves Spotify app update with external payments

Apple's approval of Spotify's app update enhances transparency for consumers and promotes competition in the tech industry.
fromMacTrast
4 weeks ago
Books

Apple Facing $5 Billion Class Action Lawsuit Over its eBooks Sales

Apple is facing a $5 billion lawsuit over allegedly misleading eBook purchasing practices.
more#apple
Marketing tech
fromFast Company
1 day ago

Of course we deserve to know the true cost of tariffs

Amazon considered revealing how tariffs impact product prices, but White House pressure ended the discussion.
#legislation
fromABC7 San Francisco
2 days ago
SF parents

7 On Your Side reporting on DMV look-alike website 'NeedTags' prompts new CA legislation

California legislation aims to protect drivers from high fees charged by third-party DMV look-alike websites.
fromElectronic Frontier Foundation
1 day ago
SF politics

Washington's Right to Repair Bill Heads to the Governor

The right to repair empowers consumers and local businesses.
Washington state is poised to join the ranks of states with right-to-repair legislation.
fromABC7 San Francisco
2 days ago
SF parents

7 On Your Side reporting on DMV look-alike website 'NeedTags' prompts new CA legislation

California legislation aims to protect drivers from high fees charged by third-party DMV look-alike websites.
fromElectronic Frontier Foundation
1 day ago
SF politics

Washington's Right to Repair Bill Heads to the Governor

The right to repair empowers consumers and local businesses.
Washington state is poised to join the ranks of states with right-to-repair legislation.
more#legislation
Privacy professionals
fromElectronic Frontier Foundation
1 day ago

Ninth Circuit Hands Users A Big Win: Californians Can Sue Out-of-State Corporations That Violate State Privacy Laws

Consumers can sue multinational companies in their home courts for violations of state data privacy laws.
The Ninth Circuit's ruling affirms consumer rights against multinational corporations.
#lawsuit
Marketing tech
frompcgamer
1 month ago

'It's a bittersweet victory': Meta has been forced to stop ad-tracking one individual in the UK after settling a years-long court case

Targeted advertising can feel invasive, but legal action against companies like Meta shows individuals can fight back effectively.
fromTheregister
1 week ago
Intellectual property law

HP settles deceptive pricing lawsuit for a pittance

HP agrees to pay $4 million to settle a class-action lawsuit over deceptive pricing tactics, but denies any wrongdoing.
Marketing tech
frompcgamer
1 month ago

'It's a bittersweet victory': Meta has been forced to stop ad-tracking one individual in the UK after settling a years-long court case

Targeted advertising can feel invasive, but legal action against companies like Meta shows individuals can fight back effectively.
fromTheregister
1 week ago
Intellectual property law

HP settles deceptive pricing lawsuit for a pittance

HP agrees to pay $4 million to settle a class-action lawsuit over deceptive pricing tactics, but denies any wrongdoing.
more#lawsuit
#big-tech
EU data protection
fromComputerworld
1 week ago

Brussels fines Apple and Meta for noncompliance with the Digital Markets Act

The European Commission has fined Apple and Meta for violations of the Digital Markets Act, focusing on data consent and consumer choice restrictions.
US politics
fromNew York Post
2 days ago

Sen. Hawley: Break up Big Tech behemoths to reclaim American freedom

Big Tech's monopolistic practices pose a serious threat to democratic governance and individual rights.
EU data protection
fromComputerworld
1 week ago

Brussels fines Apple and Meta for noncompliance with the Digital Markets Act

The European Commission has fined Apple and Meta for violations of the Digital Markets Act, focusing on data consent and consumer choice restrictions.
US politics
fromNew York Post
2 days ago

Sen. Hawley: Break up Big Tech behemoths to reclaim American freedom

Big Tech's monopolistic practices pose a serious threat to democratic governance and individual rights.
more#big-tech
#customer-service
Digital life
fromMail Online
1 month ago

I was charged 1,000 by my broadband provider because of fine print

Joanne Batty's simple broadband contract renewal escalated into unexpected fees and service issues, highlighting the complexities and risks of modern telecom contracts.
fromwww.mercurynews.com
3 days ago
Travel

What's this $1,357 change from National? Can you get my money back?

National Rental Car overcharged a customer two months post-return, despite evidence showing incorrect billing.
Maintaining a paper trail is crucial for resolving billing disputes in the travel industry.
Digital life
fromMail Online
1 month ago

I was charged 1,000 by my broadband provider because of fine print

Joanne Batty's simple broadband contract renewal escalated into unexpected fees and service issues, highlighting the complexities and risks of modern telecom contracts.
fromwww.mercurynews.com
3 days ago
Travel

What's this $1,357 change from National? Can you get my money back?

National Rental Car overcharged a customer two months post-return, despite evidence showing incorrect billing.
Maintaining a paper trail is crucial for resolving billing disputes in the travel industry.
more#customer-service
fromGameSpot
4 days ago
Video games

GameStop "Actively Investigating" Switch 2 Forced-Bundling Reports

GameStop is investigating reports of forced bundle purchases for Switch 2 preorders.
#data-privacy
OMG science
fromFuturism
1 month ago

23andMe Is Crumbling, and That Means Your Genetic Data Is Blowing in the Breeze

23andMe has filed for Chapter 11 bankruptcy, raising concerns about user data privacy and potential company takeover.
Privacy technologies
fromwww.mercurynews.com
4 days ago

How Covered California sent patient's personal health data to LinkedIn

Covered California's health insurance site compromised user data by sending sensitive information to LinkedIn, revealing systemic privacy issues.
Privacy professionals
fromFast Company
1 month ago

Some social media users report trouble deleting their 23andMe DNA data in the bankruptcy scramble

23andMe's bankruptcy raises concerns about the future of customer DNA data rights and privacy.
Regulatory authorities are advising customers to delete their data to mitigate privacy risks.
Privacy professionals
fromEMARKETER
1 month ago

Consumers seek out personal information removal tools to manage data privacy

A large portion of US adults prioritize data privacy and seek more control over their personal information.
OMG science
fromFuturism
1 month ago

23andMe Is Crumbling, and That Means Your Genetic Data Is Blowing in the Breeze

23andMe has filed for Chapter 11 bankruptcy, raising concerns about user data privacy and potential company takeover.
Privacy technologies
fromwww.mercurynews.com
4 days ago

How Covered California sent patient's personal health data to LinkedIn

Covered California's health insurance site compromised user data by sending sensitive information to LinkedIn, revealing systemic privacy issues.
Privacy professionals
fromFast Company
1 month ago

Some social media users report trouble deleting their 23andMe DNA data in the bankruptcy scramble

23andMe's bankruptcy raises concerns about the future of customer DNA data rights and privacy.
Regulatory authorities are advising customers to delete their data to mitigate privacy risks.
Privacy professionals
fromEMARKETER
1 month ago

Consumers seek out personal information removal tools to manage data privacy

A large portion of US adults prioritize data privacy and seek more control over their personal information.
more#data-privacy
#real-estate
NYC real estate
fromtherealdeal.com
5 days ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
NYC real estate
fromtherealdeal.com
5 days ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
more#real-estate
#uber
NYC startup
fromwww.mercurynews.com
1 week ago

FTC sues Uber, alleging deceptive' Uber One charges and cancellations

The FTC has sued Uber for allegedly deceptive billing practices regarding its Uber One subscription service.
NYC startup
fromFuturism
5 days ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
European startups
fromTheregister
1 week ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
1 week ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
fromInsideHook
1 week ago
Alternative transportation

FTC Sues Uber Over Alleged "Deceptive" Subscription Practices

Canceling subscriptions can be challenging, as demonstrated by the FTC's lawsuit against Uber regarding its Uber One service.
NYC startup
fromwww.mercurynews.com
1 week ago

FTC sues Uber, alleging deceptive' Uber One charges and cancellations

The FTC has sued Uber for allegedly deceptive billing practices regarding its Uber One subscription service.
NYC startup
fromFuturism
5 days ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
European startups
fromTheregister
1 week ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
1 week ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
fromInsideHook
1 week ago
Alternative transportation

FTC Sues Uber Over Alleged "Deceptive" Subscription Practices

Canceling subscriptions can be challenging, as demonstrated by the FTC's lawsuit against Uber regarding its Uber One service.
more#uber
#journalism
fromwww.independent.co.uk
1 week ago
UK news

Octopus Energy told to pull misleading' energy deal ads by watchdog

The Independent provides essential journalism across diverse topics without paywalls, relying on donations to sustain its operations.
fromwww.independent.co.uk
1 month ago
UK politics

Martin Lewis slams abominable' Scottish Power as he makes energy bill plea to MPs

The Independent delivers free, quality journalism across key issues while urging donations to support unbiased reporting.
fromwww.independent.co.uk
1 week ago
UK news

Octopus Energy told to pull misleading' energy deal ads by watchdog

The Independent provides essential journalism across diverse topics without paywalls, relying on donations to sustain its operations.
fromwww.independent.co.uk
1 month ago
UK politics

Martin Lewis slams abominable' Scottish Power as he makes energy bill plea to MPs

The Independent delivers free, quality journalism across key issues while urging donations to support unbiased reporting.
more#journalism
fromBusiness Insider
1 week ago
NYC startup

Uber added people to its Uber One subscription program without their consent, an FTC lawsuit says

Uber is facing a lawsuit from the FTC for allegedly signing users up for its subscription without consent.
#class-action-lawsuit
Cars
fromEngadget
2 weeks ago

Tesla accused of messing with odometers to get out of repair bills

Tesla faces a class action lawsuit for allegedly inflating vehicle odometer readings to reduce warranty payouts and compel early warranty purchases.
Cars
fromEngadget
2 weeks ago

Tesla accused of messing with odometers to get out of repair bills

Tesla faces a class action lawsuit for allegedly inflating vehicle odometer readings to reduce warranty payouts and compel early warranty purchases.
more#class-action-lawsuit
#settlement
Wearables
fromZDNET
1 month ago

How to claim your Apple Watch settlement payout before it's too late

Apple Watch owners with battery swelling issues may claim part of a $20 million settlement.
Deadline to claim is April 10, 2025.
fromArs Technica
2 weeks ago
Apple

HP agrees to $4M settlement over claims of "falsely advertising" PCs, keyboards

HP agrees to a $4 million settlement over false advertising claims related to computer and peripheral pricing on its website.
Wearables
fromZDNET
1 month ago

How to claim your Apple Watch settlement payout before it's too late

Apple Watch owners with battery swelling issues may claim part of a $20 million settlement.
Deadline to claim is April 10, 2025.
fromArs Technica
2 weeks ago
Apple

HP agrees to $4M settlement over claims of "falsely advertising" PCs, keyboards

HP agrees to a $4 million settlement over false advertising claims related to computer and peripheral pricing on its website.
more#settlement
fromwww.housingwire.com
2 weeks ago
Los Angeles Rams

California insurance regulator sued over unjustified surcharges'

California's insurance policy reform could unfairly burden homeowners with wildfire-related costs.
Consumer Watchdog opposes commissioner's authority to impose fees on homeowners without sufficient input.
#food-safety
fromwww.independent.co.uk
1 month ago
SF food

Urgent recall for popular breakfast cereal which may be infested with insects'

Rude Health Foods recalls Chocolate Crunch Granola over insect contamination concerns, urging customers to return it for a full refund.
fromwww.romfordrecorder.co.uk
2 weeks ago
SF food

'My supermarket dinner tasted vile - then I saw it was two years out of date'

A mother discovered she purchased expired turkey burgers from Iceland, leading to concern for her and her daughter's health.
fromwww.independent.co.uk
1 month ago
SF food

Urgent recall for popular breakfast cereal which may be infested with insects'

Rude Health Foods recalls Chocolate Crunch Granola over insect contamination concerns, urging customers to return it for a full refund.
fromwww.romfordrecorder.co.uk
2 weeks ago
SF food

'My supermarket dinner tasted vile - then I saw it was two years out of date'

A mother discovered she purchased expired turkey burgers from Iceland, leading to concern for her and her daughter's health.
more#food-safety
#return-policy
fromTasting Table
1 month ago
SF food

Can You Get A Refund For A Whole Cake At Costco? - Tasting Table

Costco's lenient return policy emphasizes customer satisfaction, allowing returns on items, even partially consumed food.
fromTasting Table
2 weeks ago
Privacy technologies

Can You Return A Nespresso Machine After Using It? - Tasting Table

Nespresso offers a flexible return policy allowing returns within 30 days for direct purchases, even if used, under specific conditions.
fromTasting Table
1 month ago
SF food

Can You Get A Refund For A Whole Cake At Costco? - Tasting Table

Costco's lenient return policy emphasizes customer satisfaction, allowing returns on items, even partially consumed food.
fromTasting Table
2 weeks ago
Privacy technologies

Can You Return A Nespresso Machine After Using It? - Tasting Table

Nespresso offers a flexible return policy allowing returns within 30 days for direct purchases, even if used, under specific conditions.
more#return-policy
fromPrivacy International
9 months ago
EU data protection

Producing real change: key highlights of our 2024 results

Privacy International made significant advancements in consumer protection and data privacy challenges against corporate excesses in early 2024.
US news
fromwww.nytimes.com
1 month ago

Supreme Court Sides With Truck Driver Fired Over Drug Test

Supreme Court allows truck driver to sue THC product manufacturer under RICO for false advertisement leading to his dismissal.
fromZDNET
1 month ago
Privacy technologies

Yes, your internet provider can throttle your speed. Here's a simple way to stop it

Internet throttling is a tactic used by ISPs to manage bandwidth, prioritize traffic, or influence consumer behavior.
#23andme
fromSacramento Bee
1 month ago
California

Attorney general urges Californians: Consider deleting genetic data from 23andMe

California Attorney General advises individuals to delete their genetic data from 23andMe due to the company's potential bankruptcy.
fromSacramento Bee
1 month ago
California

Attorney general urges Californians: Consider deleting genetic data from 23andMe

California Attorney General advises individuals to delete their genetic data from 23andMe due to the company's potential bankruptcy.
more#23andme
fromTechCrunch
1 month ago
Cryptocurrency

Buy now, pay later . . . for a burrito? | TechCrunch

Be cautious with deferred payment plans for fast food, as they can lead to financial pitfalls.
fromThe Mercury News
1 month ago
Cooking

Problem Solved: Why won't GE honor its GE Fit Guarantee? My fridge doesn't fit!

GE should honor its Fit Guarantee if the oven does not fit as promised.
fromHackernoon
1 month ago
Privacy professionals

The Internet's New Privacy Tax: 'Consent or Pay' | HackerNoon

The 'Consent or Pay' strategy allows users to choose between data collection consent and payment for ad-free experiences.
Washington Nationals
fromVulture
1 month ago

Even Trump Wants Live Nation to Shape Up

The antitrust case against Live Nation and Ticketmaster is proceeding as key allegations of coercion and consumer harm are being upheld.
Cars
fromSan Jose Inside
1 month ago

DA Undercover Sting Catches San Jose Body Shop Owner Inflating Insurance Damage Claim

Insurance fraud leads to increased premiums for consumers, exemplified by the case of body shop owner Jairon Escobar.
fromwww.mercurynews.com
1 month ago
London food

Problem Solved: StubHub couldn't deliver my Rod Stewart tickets. Am I owed any compensation?

StubHub refunded the ticket price but isn't liable for additional expenses incurred.
Despite StubHub's refund, the customer's trip was ruined due to ticket delivery issues.
#brother-printers
fromArs Technica
1 month ago
Privacy technologies

Brother denies using firmware updates to brick printers with third-party ink

Brother laser printers are favored for supporting third-party cartridges without penalties, but recent claims suggest potential issues after a firmware update.
Privacy technologies
fromArs Technica
1 month ago

Brother denies using firmware updates to brick printers with third-party ink

Brother laser printers are favored for supporting third-party cartridges without penalties, but recent claims suggest potential issues after a firmware update.
more#brother-printers
Privacy technologies
fromSecuritymagazine
1 month ago

Hidden costs of compromised privacy: Protecting brands and customers

Businesses must prioritize customer privacy to avoid financial repercussions.
Consumer demand for data control is rising amid technological advancements.
Indirect costs of privacy violations often outweigh direct costs.
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