#consumer-rights

#consumer-rights

The council concluded that the Ryanair ad was misleading, stating that the ad's claim 'prices will rise' pressured customers into purchasing flights sooner than necessary.

Charlotte Friel, director of retail pricing and systems at Ofgem, emphasized that millions of consumers rely on their smart meter for accurate readings and efficient billing, highlighting the importance of addressing faulty installations and connectivity issues.

Senator Aisha Wahab has introduced a bill that would prevent retailers from using artificial intelligence to increase prices by using the information stored on customers' phones. This is aimed at stopping the practice of dynamic pricing, where prices fluctuate based on consumer data. Wahab's motivation is to create an equal playing field for consumers, regardless of their socioeconomic status, by preventing price discrimination based on the data from devices like smartphones.

Rivian is suing Ohio's department of motor vehicles over the state's ban on car companies bypassing dealerships to sell cars directly to consumers.

Dean criticized the intervention as unprecedented and disgraceful, asserting that it sends a bad message to consumers about government support for banks over consumer rights.

Airbnb has apologised to a woman after an apartment host falsely claimed she had caused thousands of pounds' worth of damage and used images she says were digitally manipulated to back up his allegations.

There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized offers based on personal information or otherwise.

Miami-Dade County prohibits businesses or entities offering retail goods and services to refuse cash as a form of payment for sales. Customers who encounter a business that doesn't accept cash can file a complaint to the county's Consumer Protection Division.

You shouldn't have to pay for this, but not for the reasons you think. You did everything right by reporting the theft to your bank, the merchant, and the police. You also kept a detailed record of your communication, which is important.

The number of parking fines issued by private parking companies has skyrocketed since they successfully challenged a Conservative bill three years ago that enacted a proper code of practice for handing out fines. Private parking firms issued a record 14.4 million tickets last year as motorists urged the government to crack down on the bandit practice.

Leveillee said, 'tears of joy' turned into 'tears of deception' when Tim Hortons informed him the boating prize was due to a technical error.

The Paris appeals court ordered Lidl to pay €43 million to French chain Intermarche after finding hundreds of Lidl's television ads deceptive and unfair to competition.

"Phone locking distorts market competition, raises switching costs, and contributes to unnecessary e-waste. It impedes consumers' ability to take full advantage of the devices they already own, forces them to purchase new phones unnecessarily, and reduces their freedom to choose more affordable or higher-quality service options."

The Stop Killing Games movement seeks to prevent the remote disabling of video games by the publishers, providing reasonable means to continue functioning without publisher involvement.

Judge Stuart Rice remarked on the challenges faced by wildfire victims, stating that the 'unlawful language' of the FAIR Plan contributes to underpayments of smoke damage claims.

"It's about outcomes - not potential or platitudes. It's about what you did to restore the marine environment."

If StubHub promised you glass seats, you should get glass seats. You even made a video of your purchase to prove that StubHub had advertised glass seats.

We are customers, not their slaves. And we demand answers.

New Yorkers should be able to cancel a membership they no longer use or want without breaking a sweat. The Equinox Group made it challenging for customers to end their membership.

The European Commission is accusing Shein of misleading customers through fake discounts and a series of practices deemed illegal under EU consumer protection laws.

The legislation ensures that parking tickets with illegible or inaccurate information are immediately dismissed, streamlining the dismissal process for parking violations.