A complaint in California alleges that Otter.ai records users without consent and uses their voices to train AI models, violating state and federal privacy laws. The class action suit, initiated by plaintiff Justin Brewer, claims that this practice violates the Electronic Communications Privacy Act and the Computer Fraud and Abuse Act. More than 100 plaintiffs are involved, echoing concerns over privacy rights. The implications extend beyond Otter, potentially challenging the business models of various transcription and personal assistant applications that utilize similar practices.
The class action alleges that Otter records all users without their consent, claiming violation of California privacy laws, the federal Electronic Communications Privacy Act, and the Computer Fraud and Abuse Act.
With the proliferation of transcription apps within enterprises, this complaint has implications far beyond Otter, questioning the business models of many note-taking and personal assistant applications.
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