"A court in Rome has ruled that Netflix's subscription price increases in Italy over the past seven years were illegal, declaring them void under the country's consumer protection code and ordering the company to reimburse affected subscribers."
"Under the decision, Netflix must reduce current subscription fees to pre-hike levels, reimburse overpaid amounts, and publish notice of the April 1 ruling on Netflix Italia's website as well as in major national newspapers."
"According to lawyers representing the consumers, unlawful increases on the Premium plan across 2017, 2019, 2021, and 2024 total roughly €8 per month, while Standard plan overcharges amount to €4 per month."
"A Netflix spokesperson stated, 'We will file an appeal against the decision. At Netflix, our members come first. We take consumer rights very seriously, and we believe our terms have always been in line with Italian law and practices.'"
A court in Rome ruled that Netflix's subscription price increases in Italy from 2017 to January 2024 were illegal. The company must reimburse affected subscribers and revert fees to pre-hike levels. Approximately 5.4 million subscribers in Italy are impacted, with potential refunds of €500 for Premium and €250 for Standard subscribers. Netflix has 90 days to comply, facing fines for delays, while the company plans to appeal the decision, asserting compliance with Italian law.
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