"The Court of Rome found that Netflix had imposed repeated and unjustified price increases on its Italian subscribers in violation of the Italian Consumer Code and EU Directive 93/13/EEC, which prohibits unfair terms in standard consumer contracts."
"The ruling affects up to 5.4 million current Italian subscribers and an unquantified number of former subscribers who cancelled during the relevant period."
"The court found that none of the price changes were accompanied by justified reasons in the contract, and that offering subscribers 30 days' notice alongside the option to cancel was not a meaningful substitute for genuine consent."
The Court of Rome ruled that Netflix's price increases from 2017 to 2024 breached Italian consumer law and EU Directive 93/13/EEC. The court voided the relevant contract clauses and mandated that Netflix revert prices to 2015 levels. Netflix must notify millions of current and former Italian subscribers about their right to refunds, with amounts up to €500 for Premium and €250 for Standard subscribers. The ruling affects approximately 5.4 million current subscribers and was initiated by Movimento Consumatori, a major consumer association in Italy.
Read at TNW | Eu
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