"Movimento Consumatori stated that Netflix was ordered to reduce the prices of its current subscriptions by an amount equal to the unlawful increases, indicating significant consumer rights concerns."
"A premium customer who activated the subscription in 2017 and who today pays €19.99 is entitled to the same service for €11.99, while a standard customer who pays €13.99 will have to pay €9.99."
"Netflix is appealing the ruling, asserting that it takes consumer rights very seriously and believes its terms and conditions have always been in line with Italian law and practice."
"The ruling represents a large and novel win for many streaming subscribers who believe prices have gotten out of hand, reflecting dissatisfaction with rising costs and reduced service quality."
Italian law permits Netflix to increase prices beyond April 2025. Movimento Consumatori demands Netflix reduce current subscription prices to pre-increase levels. For instance, a premium customer from 2017 should pay €11.99 instead of €19.99. If Netflix does not comply, a class-action lawsuit will be initiated. Netflix is appealing the ruling, asserting its terms align with Italian law. The ruling highlights growing dissatisfaction among streaming subscribers regarding rising prices and reduced service quality, reflecting a broader issue in the streaming industry.
Read at Ars Technica
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