""Now that's unexpected and wonderful," Chyrsanthos says about DHL's announcement to provide refunds for customers who had paid tariff fees directly."
"Retail companies are facing the same problem: They don't know how much of a tariff burden they passed on to each customer."
""It's nearly impossible to determine how much individual consumers paid," highlighting the challenges in tracking tariff costs."
Will Chyrsanthos imported a sky-blue concrete sink from Bulgaria, incurring an extra $250 in tariffs. When seeking a refund through the new U.S. Customs portal, he discovered it was not for individual customers. Refunds would go to the importer of record, typically a U.S. company. Chyrsanthos learned that DHL would refund customers who paid tariffs directly, while FedEx and UPS promised similar actions. However, he lacks documentation for other renovation items, making it unlikely to recoup those costs, as retailers also struggle to determine the tariff burden passed to consumers.
Read at www.npr.org
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