"Nexon, the publisher behind MapleStory and Embark Studios' Arc Raiders , has apologised for what they describe as a "serious breach of trust" and announced that it's offering MapleStory: Idle RPG players full refunds for all in-game purchases made since the game's release. MapleStory: Idle RPG , a free-to-play mobile spin-off of Nexon's chibi-style MMORPG MapleStory , raked in a reported $100 million in in-game purchases within the first 45 days of its release on November 6, 2026."
"The self-described "whale" revealed that they'd spent roughly $8,500 on MapleStory: Idle RPG, and discovered that "the game lies" to players when upgrading two in-game stats, Attack Speed and Combat Power. These stats could be upgraded through MapleStory: Idle RPG's pay-to-win gacha system, but paying money to do so often led to a "0% actual damage increase," even though an in-game message would state otherwise."
"On January 26, Nexon Korea's co-CEOs, Daehyun Kang and Jungwook Kim, made an official announcement on the MapleStory: Idle RPG noticeboard apologising to players "for the great disappointment caused to our users." The notice states that Nexon "will take all disciplinary actions against the manager responsible" for not transparently informing players of what they describe as a coding "error." This includes the aforementioned manager's "termination of employment.""
Nexon apologised for a serious breach of trust and announced full refunds for all in-game purchases made since MapleStory: Idle RPG's release. The mobile spin-off generated a reported $100 million in purchases within its first 45 days after the November 6 release. A player on r/MapleIdle revealed spending roughly $8,500 and found that upgrades to Attack Speed and Combat Power sometimes resulted in a 0% actual damage increase despite in-game messages indicating improvements. Multiple players reported other deceptive or incorrectly coded gacha mechanics. Nexon Korea's co-CEOs announced disciplinary action, including termination of the manager responsible, and promised refunds and compensation.
Read at Kotaku
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