#consumer-protection

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transparency
Sacramento Bee
1 week ago
California

Had to pay more than expected at a California restaurant? A new law will stop surcharges

California restaurants banned from imposing surcharges starting July 1 under new law. [ more ]
www.euractiv.com
2 months ago
Marketing

EU probe finds most influencers skirting Internal Market rules

The European Union has expressed concerns about the impact of social media influencers on various aspects of society, including health, politics, and the spread of disinformation.
A study by the European Commission found that 97% of influencers published posts with commercial content, but only 20% disclosed it as advertising. [ more ]
Sacramento Bee
3 months ago
California

California's new oil czar wants to end mysterious gas price spikes. Here's his plan so far

California's new Division of Petroleum Market Oversight is seeking to end mysterious price spikes in the state's gasoline market.
The division is proposing additional transparency and requirements for oil refineries to store supplies as potential solutions. [ more ]
moretransparency
www.aljazeera.com
1 week ago
EU data protection

EU launches action against 20 airlines for greenwashing

The European Commission is taking action against airlines for false environmental claims. [ more ]
TNW | Data-Security
1 week ago
Information security

New UK cybersecurity law will make weak passwords a thing of the past

Consumer smart devices in the UK must now adhere to minimum-security standards, including prohibiting weak passwords like 'admin' or '12345'. [ more ]
cybersecurity
www.theguardian.com
1 week ago
Privacy professionals

No more 12345: devices with weak passwords to be banned in UK

Tech with weak passwords banned in the UK under new law, enforcing minimum security standards for all smart devices. [ more ]
www.independent.co.uk
1 week ago
Privacy professionals

New laws to protect consumers from cyber attacks take effect

Manufacturers legally required to enhance security of smart devices by banning weak default passwords and ensuring transparency in security updates. [ more ]
BBC News
1 week ago
Privacy professionals

Smart gadgets: Tougher rules for sellers of internet-enabled devices in the UK

New UK law enforces stricter security rules for 'smart' gadgets to protect consumers from cyber-criminals. [ more ]
BuzzFeed
1 month ago
Privacy professionals

AT&T Says Millions Of Customers' Data Was Leaked Online - Here's How To Tell If You Were Affected

AT&T experienced similar breaches in the past without acknowledging them, leading to potential legal consequences.
Consumers can protect themselves by using strong passwords, enabling multifactor authentication, monitoring account activities, and setting up credit freezes and fraud alerts. [ more ]
Los Angeles Times
1 month ago
Privacy professionals

Is your smart device safe from hackers? New FCC program will label cybersecure technology

Every internet-connected device is vulnerable to hackers.
Consumers need to take steps to protect their devices against cyber threats. [ more ]
time.com
1 month ago
Privacy professionals

What to Do If You've Been Scammed

Consumers lost $10 billion to scams in the U.S. in 2023, with imposter scams being the most common.
Perpetrators of scams target people's vulnerabilities like desire for love or greed, often using sophisticated methods like personalized emails. [ more ]
morecybersecurity
ReadWrite
2 months ago
EU data protection

New UK gambling limits could cost vendors millions

Proposed limit on betting stakes for online gambling in the UK: £2 for gamblers 25 and under, £5 for those over 25.
The regulation aims to match limits on physical gambling machines, affecting about £4 billion annual revenue from online casinos. [ more ]
Iapp
2 months ago
EU data protection

Germany's BMI approves Federal Data Protection Act draft

Germany's Federal Ministry of the Interior has approved a draft amendment of the Federal Data Protection Act.
The amendment includes a credit scoring regulation that prevents companies from discriminating against consumers based on certain personal information. [ more ]
Coindesk
3 months ago
EU data protection

Crypto Crime Could Mean Jail for Life in South Korea

Crypto criminals face life imprisonment in South Korea starting July.
Criminal punishment can include fixed-term imprisonment or fines. [ more ]
www.euractiv.com
3 months ago
EU data protection

Belgian presidency reinforces call to regulate influencers at EU level

The Belgian presidency has shared preliminary thoughts on regulating online influence at the EU level.
The European Commission's consumer protection department is conducting a 'fitness check' to determine if EU consumer law is adequate in the digital world. [ more ]
www.npr.org
5 days ago
US news

How the government is trying to stop rogue brokers from plaguing ACA enrollees

The administration faces challenges with rogue brokers enrolling people unauthorized in ACA plans, impacting coverage and healthcare access. [ more ]
Boston.com
3 days ago
US news

Taylor Swift bill is signed into Minnesota law, boosting protections for online ticket buyers

Tickets purchased in Minnesota or other states for live events in Minnesota are guaranteed transparency and protection under the new law. [ more ]
WIRED
4 days ago
Tech industry

FCC Closes 'Fast Lane' Loophole in Final Net Neutrality Order

The final net neutrality order prohibits internet service providers from violating fast-lane bans and masking consumer products as enterprise to circumvent rules. [ more ]
Cbsnews
1 week ago
Coronavirus

Seller of fraudulent N95 face masks to refund $1.1 million to customers

Fraudulent sale of non-certified face masks as N95-grade during a pandemic led to refunds and penalties. [ more ]
Irish Independent
2 weeks ago
Business

Spanish banking giant set to enter Irish market in huge boost for competition

The entry of Bankinter into the Irish banking market is expected to increase competition and shake up the market dominated by AIB, Bank of Ireland, and PTSB. [ more ]
www.mercurynews.com
2 weeks ago
California

Bill to crackdown on how California utilities spend customers' money rejected

California lawmakers rejected a proposal to prevent utilities from misusing customers' money. [ more ]
KQED
3 months ago
California

Bay Area Nonprofit Helps Connect Seniors Needing Assistance With Volunteers | KQED

Loneliness in older adults is linked to an increased risk for heart disease, dementia, and early death.
California lawmakers are considering a bill to ban utilities from passing lobbying costs onto customers. [ more ]
Irish Independent
2 weeks ago
Marketing

Twenty-six Irish social media influencers warned to comply with laws around labelling content

Influencers across various sectors are being scrutinized for misleading commercial content on social media platforms. [ more ]
The Drum
3 weeks ago
Marketing

Dr Martens' Temu lawsuit will be no walk in the park

Dr Martens is suing Temu for using its brand names in search-based advertising; impacts brand owners worldwide. [ more ]
RAPPLER
3 weeks ago
Marketing

How Facebook ads let foreign-managed health products spread, putting Filipinos at risk

Facebook ads in the Philippines promote dubious health products using fraudulent tactics, targeting consumers with false promises and risk exposure. [ more ]
Newsday
2 weeks ago
Artificial intelligence

Insider Q&A: Trust and safety exec talks about AI and content moderation

Content moderation is essential for all consumer-facing companies, not just social media platforms. [ more ]
www.fastcompany.com
2 months ago
Artificial intelligence

The Willy Wonka experience's generative AI debacle is just the start of our nightmarish new advertising reality

Generative AI in marketing can lead to misleading promotions
Regulations mandate advertising truthfulness [ more ]
Nextgov.com
5 months ago
Artificial intelligence

FTC votes to streamline investigations into AI products

The Federal Trade Commission (FTC) has approved a resolution granting the agency easier access to information in nonpublic investigations related to artificial intelligence (AI) products and services.
The resolution allows FTC staff to issue civil investigative demands, similar to subpoenas, to investigate unlawful market behavior involving AI products without requiring a full Commission vote.
The resolution aims to protect consumers and address concerns about fraud, privacy infringement, unfair practices, and competition issues related to AI. [ more ]
Coindesk
3 weeks ago
Cryptocurrency

Protecting Crypto Users Is More Important Than Faster UK Registration: FCA Executive

The U.K.'s FCA prioritizes trust over speed for crypto registrations. [ more ]
Coindesk
1 month ago
Cryptocurrency

Indonesia Will Require Crypto Products to Pass Through Regulatory Sandbox or Be Deemed Illegal

The Financial Services Authority (OJK) will regulate Indonesia's crypto industry from January 2025.
Crypto firms will need to pass an evaluation in a regulatory sandbox by OJK before operating in the country. [ more ]
Daily Kos
3 weeks ago
Digital life

Social Media And Our Brains

The sophistication of internet algorithms enables tailored content delivery based on preferences, shaping online experiences and purchases. [ more ]
www.nytimes.com
1 month ago
Digital life

Friday Briefing: The U.S. Sues Apple

Apple faces antitrust lawsuit for allegedly violating laws by controlling user experience and limiting competition.
Apple argues its practices are for security, but lawsuit claims they harm consumers and innovation. [ more ]
The Mercury News
2 months ago
Digital life

40 state AGs ask Meta to take 'immediate action' on user account takeovers

State attorneys general express concerns over account takeovers on Meta platforms
Meta asked to increase mitigation tactics and respond to affected users. [ more ]
Boston Condos For Sale Ford Realty
3 weeks ago
Boston

How Much Will Sellers Obtain From The NAR Lawsuit? Boston Condos For Sale Ford Realty

Plaintiffs spent significant time and money fighting real estate companies over alleged anti-competitive practices, resulting in a sizable settlement fund for affected Americans. [ more ]
New York Post
1 month ago
NYC politics

Stop the 'Consumer and Small Business Protection' racket

The Consumer and Small Business Protection Act is criticized as a giveaway to class-action lawyers and a burden on New York businesses.
The proposed measure would make it easier to file class-action lawsuits without actual injury, leading to potential abuse by attorneys. [ more ]
Privacy professionals
Nextgov.com
1 month ago
Privacy professionals

Help wanted: Regulators worldwide need tech expertise

Government agencies globally emphasize the need for tech expertise in enforcement work to detect consumer harms.
Several U.S. government agencies are integrating more technology into their enforcement processes and committing to building tech skills. [ more ]
ComputerWeekly.com
1 month ago
Privacy professionals

Which? calls for government action on fake banking sites | Computer Weekly

Fraudulent websites mimicking UK's top banks are rampant, with over 2,000 in 2023. Barclays and Santander were most targeted.
Consumer watchdog Which? advocates for stricter domain registrar responsibilities to combat persistent phishing scams. [ more ]
ComputerWeekly.com
1 month ago
Privacy professionals

US sues Apple, alleging smartphone monopoly | Computer Weekly

Apple faces antitrust lawsuit for monopolistic behavior
US DoJ emphasizes protecting consumers from higher prices and fewer choices [ more ]
CyberScoop
1 month ago
Privacy professionals

FCC approves cybersecurity label for consumer devices

The U.S. Cyber Trust Mark is a voluntary label for IoT security standards.
Consumers may influence product security standards through the Trust Mark program. [ more ]
www.ocregister.com
2 months ago
Privacy professionals

40 state AGs ask Meta to take immediate action' on user account takeovers

State attorneys general express concern over account takeovers on Meta platforms.
Users face emotional distress and financial risks due to account takeovers. [ more ]
Federal Trade Commission
2 months ago
Privacy professionals

FTC Order Will Ban Avast from Selling Browsing Data for Advertising Purposes, Require It to Pay $16.5 Million Over Charges the Firm Sold Browsing Data After Claiming Its Products Would Block Online Tracking

Avast to pay $16.5 million settlement for selling browsing data without consent.
FTC alleges Avast misled users by claiming to protect privacy while selling browsing data. [ more ]
morePrivacy professionals
www.theguardian.com
1 month ago
Mental health

UK watchdogs say they will take action against threatening' debt collectors

Regulators warn against harmful debt collection practices
Consumers vulnerable to mental health effects of debt collection [ more ]
www.cbc.ca
2 months ago
Canada news

Fake listings for real companies are plaguing Canadian consumers, businesses | CBC News

Consumers warned of fake listings on search engines leading to fraudulent websites
Verify authenticity of websites before making purchases to avoid scams. [ more ]
Above the Law
2 months ago
Law

Antitrust Law's Big Day

$3.8 billion merger called off due to antitrust concerns.
Department of Justice opposed merger due to antitrust violation. [ more ]
Above the Law
3 months ago
Law

DOJ Stops Airlines From Merging And Costing Us Even More

The Department of Justice has blocked the proposed merger between JetBlue and Spirit airlines.
The DOJ found that the merger would consolidate an oligopoly and harm consumers. [ more ]
Inside Higher Ed | Higher Education News, Events and Jobs
2 months ago
Education

U.S. wants to give states more authority over online colleges

The Biden administration proposes giving states more authority over online education regulations.
Online educators express concerns that the proposed changes could limit access to online classes for students. [ more ]
www.independent.co.uk
2 months ago
UK news

EDF wind farm forced to pay 5.5m back to customers after overcharging grid

Wind farm overcharged grid and forced to pay 5.5 million into fund for vulnerable customers
Regulating authorities monitor wind farm outputs to prevent overcharging and maintain system balance [ more ]
Ars Technica
2 months ago
Privacy professionals

How your sensitive data can be sold after a data broker goes bankrupt

Near, a company with a large location data set, faced bankruptcy after going public with a $1 billion valuation.
The bankruptcy raised concerns about the fate of Near's sensitive location data, prompting a call for the data's destruction to protect consumers' privacy. [ more ]
Nextgov.com
2 months ago
Privacy professionals

FCC to vote on authorizing cyber labeling rules next month

FCC to vote on cybersecurity labeling program for IoT devices
Label would resemble ENERGY STAR for energy efficiency [ more ]
Non Profit News | Nonprofit Quarterly
3 months ago
Public health

Is Your Health Insurer Breaking the Law? - Non Profit News | Nonprofit Quarterly

Health insurers are routinely flouting state laws and illegally denying coverage to patients.
State insurance departments are ill-equipped and prioritize solvency over consumer protection. [ more ]
Therecord
4 months ago
Privacy professionals

Meta lawsuit against the FTC could put a leash on the agency's regulatory powers

A lawsuit filed by Meta against the FTC could weaken the agency's ability to regulate companies and enforce consumer protection rules.
If Meta prevails in the lawsuit, it could pave the way for presidents to remove commissioners without cause and open the commission to court challenges. [ more ]
www.standard.co.uk
4 months ago
London

Police raid uncovers 1million worth of counterfeit trainers and bracelets on Camden High Street

Police have removed around 6 million pounds worth of fake goods from Camden High Street since August.
City of London Police are warning people to be cautious about buying bargain products as gifts during the Christmas season due to the presence of counterfeit goods. [ more ]
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