#consumer-protection

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Canada news
fromwww.cbc.ca
1 day ago

No fines for big grocers that promoted imported food as Canadian | CBC News

Grocers used Canadian branding to promote imported foods ('maple washing'); CFIA identified 12 cases, required corrections but issued no fines.
fromFortune
2 days ago

California crowed that it 'finally beat big oil' 2 years ago. Regulators just halted the landmark penalty payments

California energy regulators Friday put the brakes on plans requiring oil companies to pay a penalty if their profits climb too high, a temporary win for the fossil fuel industry two years after the governor declared the state had "finally beat big oil." The postponement by the California Energy Commission until 2030 comes after two oil refineries accounting for roughly 18% of the state's refining capacity announced their plans to close in the coming months.
California
fromwww.housingwire.com
3 days ago

Does the trigger leads opt-in rule reduce mortgage competition?

Opt-in trigger lead provisions will likely be abused by retail lenders, entrenching retail market power and reducing consumer choice.
US politics
fromTheregister
3 days ago

FTC chair claims Google shunting GOP emails into spam folder

The FTC warned Google that alleged Gmail filtering of Republican fundraising emails could harm consumers and may prompt an investigation under consumer protection law.
fromAbove the Law
5 days ago

Amazon Hit With Class Action Suit Over Stealth Leasing Videos - Above the Law

On Friday, a proposed class action was filed in Washington federal court against Amazon over a "bait and switch" in which the company allegedly misleads consumers into believing they've purchased content when they're only getting a license to watch, which can be revoked at any time....Lisa Reingold, who filed the lawsuit, says she bought Bella and the Bulldogs - Volume 4 on Amazon in May for $20.79 but soon lost access to the title.
Law
Digital life
fromwww.theguardian.com
5 days ago

Does buying a film digitally mean you actually own it? | J Oliver Conroy

Buying digital content often grants revocable viewing licenses rather than perpetual ownership, leaving access impermanent and subject to platform licensing and removal.
#cfpb
fromBoston Condos For Sale Ford Realty
6 days ago

New Laws For Landlords And Junk Fees Boston Condos For Sale Ford Realty

The change requires landlords to clearly disclose the total price of a product prior to collecting personal information from potential tenants. Additionally, landlords must state the nature, purpose and total cost of a transaction upfront and explain whether charges are optional or waivable. The new regulations also dictate specifics about cost disclosures, including size and location of written disclosures and volume, speed and cadence of audible disclosures.
Real estate
#amazon
Apple
fromwww.dw.com
1 week ago

Germany updates: Canadian and Belgian PMs visit Berlin DW 08/26/2025

A German court will determine if Apple misled consumers by labeling some smartwatches "carbon neutral" amid questions about the durability of offset projects.
Social media marketing
fromIrish Independent
1 week ago

Watchdog calls out celebrity chef Donal Skehan for failing to flag paid social media posts

The CCPC ordered chef Skehan to clearly label paid promotions on social media and will inspect his channels for compliance.
fromIrish Independent
1 week ago

Consumer watchdog calls out celebrity chef Donal Skehan for failing to flag paid social media posts

The Competition and Consumer Protection Commission (CCPC) issued a compliance notice to the chef on July 28, They highlighted three posts where Skehan promoted goods or events marketed by Wind Shore Goods - which sells such products as olive oil and crockery, as well a running events. Officials said the posts contravened rules aimed at making it explicit when posts are paid promotions, including clear and appropriate disclosure labels
Law
fromFuturism
1 week ago

Politicians Are Trying to Make It Illegal to Sue AI Companies

A proposed Colorado bill would bar private lawsuits under the Colorado Consumer Protection Act against AI companies, leaving enforcement solely to the state Attorney General.
California
fromSan Jose Inside
1 week ago

HelloFresh Settles with Santa Clara DA for $7.5 million

HelloFresh will pay $7.5 million to settle claims it misled California consumers with deceptive automatic renewal practices and undisclosed terms, enabling difficult cancellations.
#airline-fees
fromFast Company
1 week ago
US news

Airlines have been upcharging everything from assigned seats to carry-on bags. Customers are finally pushing back

fromFast Company
1 week ago
US news

Airlines have been upcharging everything from assigned seats to carry-on bags. Customers are finally pushing back

fromFortune
1 week ago

Airline customers are suing Delta and United, claiming millions of travelers paid extra for window seats only to be seated next to windowless walls

Delta Air Lines and United Airlines were sued this week by passengers claiming they paid extra to sit in "window" seats, but were instead assigned to sit next to a windowless wall. According to the proposed class action lawsuits filed Tuesday in San Francisco federal court and Brooklyn, New York federal court, the two airlines breached their contracts by misleading customers, charging them for window seats but placing them in the gaps between the windows without effectively disclosing the seat placement to the passengers.
Travel
Arts
fromianVisits
1 week ago

Museums warn law change could let visitors see paid exhibitions for free

A two-week cooling-off clause allows museum members to claim refunds after using free exhibition tickets, potentially letting visitors see paid exhibitions without paying.
fromABC7 Los Angeles
1 week ago

FTC sues LA Fitness operators for 'exceedingly difficult' gym cancellation policies

FTC sues LA Fitness operators for allegedly imposing opaque, burdensome cancellation processes that caused hundreds of millions in unwanted recurring membership fees.
fromwww.bankingdive.com
1 week ago

FDIC would give banks flexibility on digital signage in proposed rule

FDIC proposes simplifying digital-signage and non-deposit labeling requirements for banks' websites, mobile apps and ATMs to reduce implementation burden and confusion.
fromwww.housingwire.com
1 week ago

Forged deed and mortgage fraud cost Georgia couple their home

Fraud in real estate transactions is rising significantly, with notable increases in wire and mortgage fraud cases.
fromIrish Independent
2 weeks ago

Revealed: The main issues and companies complained about to consumer watchdog

Consumer contacts to our helpline are vital in directing our work, particularly in enforcement. The information provided by consumers helps us to identify rogue traders, patterns of potential law-breaking and means we can target our resources for maximum impact.
Miscellaneous
fromwww.baltimoresun.com
2 weeks ago

FTC sues ticket reseller, saying it illegally exceeded purchase limits for Taylor Swift, other shows

The FTC sued Key Investment Group for allegedly using illegal tactics to exceed ticket purchasing limits.
#hellofresh
California
fromwww.housingwire.com
2 weeks ago

Caliber fined $2.3M for overcharging California borrowers

Caliber settled with regulators, paying $1.8 million and refunding over $550,000 to California customers for irregularities in their lending practices.
fromFortune
2 weeks ago

Inside the battle between the old guard and the upstarts for the future of the financial system

The battle between fintech firms and banks centers on open banking concepts and regulatory shifts within the Trump administration.
fromMobile World Live
2 weeks ago

Australia, Google ready A$55M Android competition deal

Google faces legal action in Australia over a $35.8 million anti-competitive search deal with Telstra and Optus.
#product-recall
fromLos Angeles Times
2 weeks ago

Kellogg says it will remove artificial dyes from cereals by the end of 2027

Kellogg Co. will remove artificial dyes from cereals by the end of 2027, following pressure from government and consumers to eliminate synthetic colorings.
Food & drink
UK news
fromwww.theguardian.com
2 weeks ago

Britain's biggest bailiff firm forced into refunds programme after overcharging

Marston Holdings overcharged individuals for unpaid debts, prompting a refunds programme and regulatory scrutiny.
#zelle
fromFortune
2 weeks ago
US politics

New York sues Zelle after Trump's CFBC drops similar case: 'No one should be left to fend for themselves after falling victim to a scam'

fromFortune
2 weeks ago
US politics

New York sues Zelle after Trump's CFBC drops similar case: 'No one should be left to fend for themselves after falling victim to a scam'

fromwww.theguardian.com
3 weeks ago

Puppy peril: that dog you want to buy online may be a scam

Scammers advertise pets that don’t exist to deceive buyers. A common method is creating polished websites with false testimonials to gain trust before vanishing after taking deposits.
Pets
UK news
fromTheregister
3 weeks ago

UK unveils plans to 'transform' the smart meter experience

Tough new obligations for energy suppliers to enhance the rollout and support of smart meters in the UK have been announced.
fromwww.housingwire.com
3 weeks ago

Appeals court throws curve ball in legal case against Unison

The entire structure of the arrangement is designed to put Unison in the same position, and to have the same right to payment, as an unadorned nonrecourse obligation to pay Unison 70% of the home's equity, less $194,250.
US politics
fromwww.mercurynews.com
3 weeks ago

Walmart agrees to pay $5.6 million settlement for overcharging customers

Walmart, Inc. agreed to pay a $5.6 million settlement in a lawsuit alleging that the retailer overcharged customers by selling baked goods and produce that weighed less than labeled.
California
US politics
fromKTLA
3 weeks ago

Los Angeles company to pay $45M for falsely advertising government health care plans

MediaAlpha agrees to pay $45 million to settle FTC allegations of falsely marketing health care plans.
#grocery-prices
fromIrish Independent
3 weeks ago
Food & drink

'So who is ripping us off?' - dismay as watchdog finds no evidence of supermarket price gouging despite costs surging

fromIrish Independent
3 weeks ago
Food & drink

'So who is ripping us off?' - dismay as watchdog finds no evidence of supermarket price gouging despite costs surging

London
fromianVisits
3 weeks ago

The London Buzz - 7th August 2025

Brentwood residents call for better property protection amid plans for a 3,700-home development.
fromwww.cbc.ca
3 weeks ago

StubHub refunds 3 more people targeted by a scam on its platform | CBC News

Dickson is one of three people who contacted CBC Toronto about StubHub's failure to help them after their accounts were hacked, following a story about a Blue Jays fan whose pricey tickets were sold from his account.
E-Commerce
#e-bike-safety
fromThe Hacker News
3 weeks ago

Fake VPN and Spam Blocker Apps Tied to VexTrio Used in Ad Fraud, Subscription Scams

VexTrio Viper develops malicious apps disguised as useful applications on official app stores.
fromArs Technica
3 weeks ago

States take the lead in AI regulation as federal government steers clear

Over 250 AI-related health bills were introduced in 34 states in the first half of 2025, focusing on disclosure, consumer protection, and regulation.
fromBBC News
3 weeks ago

Call to vet YouTube ads like regular TV to stop scams

Online advertising lacks the same pre-approval scrutiny as TV and radio, leading to irresponsible ads on platforms like YouTube.
fromwww.theguardian.com
3 weeks ago

Two misleading' heat pump adverts banned by UK watchdog

The ASA found that the two ads, which appeared online, omitted key information about the eligibility criteria for government funding available for installing the pumps.
UK news
fromwww.bbc.com
3 weeks ago

Call to vet YouTube ads like regular TV to stop scams

"It's clearly not right that a platform now more watched than almost any traditional broadcaster is still operating under a 'lighter touch' advertising regime."
US politics
UK news
fromwww.independent.co.uk
3 weeks ago

Two more ads banned over misleading' government funding claim

The UK's ASA banned misleading heat pump ads from Aira and EDF Energy regarding installation costs and grant eligibility.
fromwww.aljazeera.com
3 weeks ago

US lawmakers criticise possible AI use in personalised flight ticket prices

Concerns about airlines using AI for individualized pricing have prompted investigations from the Transportation Department if such practices occur.
fromwww.housingwire.com
3 weeks ago

Trump executive order would investigate banks for political discrimination, crypto stance

The executive order directs regulators to investigate potential violations of the Equal Credit Opportunity Act, antitrust laws, or consumer financial protection laws. Banks may face fines or penalties if found in violation.
US politics
fromcointelegraph.com
4 weeks ago

From Coinbase to Milei and LIBRA: Crypto class-action suits pile up

According to a recent report from economic and financial consulting firm Cornerstone, the number of class-action lawsuits opened against crypto firms in the first half of 2025 has nearly matched last year's total. Investors are still holding crypto firms accountable despite the 180-degree turn in enforcement attitudes from US financial regulators.
Cryptocurrency
fromPsychology Today
4 weeks ago

Time for Botox? What You Don't Know Could Paralyze You

Reports indicate that there has been a concerning rise in hospitalizations associated with botulinum toxin injections, particularly when these procedures are performed by unlicensed practitioners.
Health
fromFortune Europe
4 weeks ago

Italy just hit Shein with a $1.15 million greenwashing fine over misleading claims

Italy's competition watchdog imposed a fine of one million euros on Infinite Styles Services Co. Ltd for misleading environmental claims about Shein's clothing products.
E-Commerce
Cars
fromwww.theguardian.com
4 weeks ago

City regulator unveils car loan compensation scheme worth up to 18bn

FCA plans to launch a compensation scheme for victims of the car finance scandal, with payouts estimated between £9bn and £18bn.
fromwww.housingwire.com
4 weeks ago

Trigger lead ban bill advances to Trump's desk

The legislation prohibits companies from making credit offers unless the consumer has provided explicit consent or the offer is from their existing mortgage originator or servicer.
US politics
Artificial intelligence
fromTechSpot
1 month ago

Apple, Google, Microsoft, and Samsung revise advertising over exaggerated AI claims after regulator scrutiny

Companies must provide clear, honest marketing claims about AI technology to avoid scrutiny from regulators.
fromTruthout
1 month ago

States Pass Neural Privacy Laws to Protect Brain Data Collected by Devices

Neurotechnology and AI threaten human identity and autonomy, prompting states to enforce protections for brain data.
fromtherealdeal.com
1 month ago

Escrow's big kickbacks problem

Kickbacks within the escrow industry persist despite regulatory oversight, complicating enforcement efforts.
Privacy technologies
fromFast Company
1 month ago

Companies use this sneaky pricing trick to overcharge you. One lawmaker wants it banned

Surveillance pricing adjusts consumer prices based on personal data, prompting new legislation to curb this practice.
US politics
fromSlate Magazine
1 month ago

The Supreme Court Is Now Asking Judges to Do the Impossible

The Supreme Court allowed Trump to fire CPSC members, violating federal law and endangering consumer safety.
US politics
fromwww.housingwire.com
1 month ago

LO comp reform: From channel conflict to consumer-centered change

The Loan Originator Compensation Rule needs modernization to balance consumer protection and operational practicality.
Current compensation rules are seen as punitive rather than protective for consumers.
fromDigiday
1 month ago

In creator marketing, loose disclosures are finally catching up

Influencers face legal consequences for failing to disclose paid relationships in creator marketing, amid heightened scrutiny and updated FTC guidelines.
Miscellaneous
fromIrish Independent
1 month ago

One person dead after 'extensive' listeriosis outbreak linked to recall of over 140 ready-made meals

Nine cases of listeriosis confirmed in Ireland, prompting recalls of 141 ready-made meals produced by Ballymaguire Foods.
fromThe Verge
1 month ago

The Escobar Phone scam saga has finally come to an end

Olof Kyros Gustafsson and Escobar, Inc. took orders for phones and other products but failed to deliver them, instead laundering customer funds for personal use.
E-Commerce
fromThe Verge
1 month ago

Democrats are desperately trying to revive the click-to-cancel rule

A federal appeals court blocked a new rule aimed at simplifying subscription cancellations, prompting Democrats to propose legislation for its revival.
from24/7 Wall St.
1 month ago

Lessons from an Airline Bankruptcy, and Why I Always Use Credit Cards for Travel

Purchasing airline tickets with credit cards ensures better consumer protection and faster refunds, especially highlighted by the recent bankruptcy of Silver Airways.
E-Commerce
#swimming-pools
fromwww.npr.org
1 month ago
US news

Over 5 million pools sold in the U.S., Canada under recall after reports of 9 deaths

Over 5.2 million aboveground swimming pools recalled due to drowning risks linked to compression straps.
fromTODAY.com
1 month ago
Public health

5 Million Above-Ground Pools Recalled After 9 Child Drownings

The U.S. Consumer Product Safety Commission recalls five million above-ground swimming pools due to drowning hazards linked to compression straps.
Miscellaneous
fromIndependent
1 month ago

Minister urges consumer watchdog to probe profits of supermarket chains as grocery prices keep rising

James Dillon has called for an investigation into barriers hindering foreign retail giants from operating in Ireland.
fromsilive
1 month ago

Staten Island lawmakers considering legislation to safeguard New Yorkers from funeral scams

Staten Islanders who were scammed out of money they paid for future funerals are finding support from local lawmakers aiming to enhance oversight of funeral homes.
US politics
#water-regulation
fromLos Angeles Times
1 month ago

Airbnb allowed rampant price gouging following L.A. fires, city attorney lawsuit alleges

Los Angeles city attorney's office sues Airbnb over price gouging and fraudulent listings during a state of emergency following recent wildfires.
#financial-regulation
Real estate
fromwww.housingwire.com
1 month ago

Sen. Warnock introduces appraisal bias legislation to replace PAVE

A bill requires the FHFA to create an online database for home valuations and allows homebuyers to contest biased appraisals.
fromArs Technica
1 month ago

Will AI end cheap flights? Critics attack Delta's "predatory" AI pricing.

Delta's AI pricing could increase competition in the airline industry, but companies might be incentivized to skew toward higher prices due to lack of transparency.
Privacy professionals
fromwww.housingwire.com
1 month ago

New Hampshire legislation bans right-to-list agreements

"The property rights of American homeowners must be safeguarded...to ensure there are no unreasonable restraints on a homeowner's ability to sell or refinance their home in the future due to unwarranted transaction costs."
Real estate
fromForbes
1 month ago

Cross-Border Industry Self-Regulation: Global Models And Implications

Industry self-regulation offers a powerful, flexible force that can bridge the divide between disparate legal systems and foster international cooperation in technology.
Privacy professionals
fromwww.housingwire.com
1 month ago

Federal regulators scrap 2023 Community Reinvestment Act rule

The 2023 final rule aimed to modernize enforcement of the 1977 anti-redlining law, requiring U.S. banks to support community development and lend to low-income borrowers.
US politics
fromwww.housingwire.com
1 month ago

Pennsylvania House approves reverse mortgage counseling bill

Seniors in Pennsylvania are especially vulnerable to economic struggles and may benefit from enhanced financial counseling regarding reverse mortgages.
fromLondon Business News | Londonlovesbusiness.com
1 month ago

Asda fined 640,000 for selling out of date food - London Business News | Londonlovesbusiness.com

Trading Standards Officers found a total of 115 out of date food items at two Asda stores in Cardiff, including some that were two weeks past expiry.
Food & drink
US politics
fromBusiness Matters
1 month ago

Open letter calls for urgent Treasury Select Committee scrutiny over weakening of post-crisis financial protections

Coordinated rollback of consumer protections in UK's financial services threatens accountability and market integrity.
Cryptocurrency
fromArs Technica
1 month ago

GOP's pro-industry crypto bills could financially ruin millions, lawmaker warns

The GENIUS Act could enable tech companies to issue unstable stablecoins, risking financial stability and consumer protections.
fromwww.housingwire.com
1 month ago

Rhode Island bans right-to-list agreements

NTRAPS are now unenforceable in Rhode Island, protecting homeowners from predatory practices regarding hidden fees and obligations.
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