"The Dallas-based company, which owns and/or manages more than 110,000 single-family homes in the U.S., is accused of deceiving 441,131 consumers with undisclosed fees and charges totaling $45 or more. People who paid for certain fees and charges between January 2021 and September 2024 will be eligible for checks that will be sent by the FTC."
"As part of the FTC settlement, the corporate landlord will be required to 'clearly disclose its leasing prices, establish policies and procedures to handle security deposit refunds fairly, and stop other unlawful behavior.' Its rental listings currently include a breakdown of the various fees included in the all-in-rent fee."
"Though the company agreed to pay more than $48 million to compensate consumers, that amount is slightly more than the amount the FTC will send out-totaling about $106, on average, for each affected renter."
Invitation Homes, a major single-family home landlord managing over 110,000 U.S. properties, settled an FTC lawsuit for $47.2 million. The company deceived approximately 441,131 renters by charging undisclosed fees totaling $45 or more. Eligible renters who paid these fees between January 2021 and September 2024 will receive checks averaging $106 each, which must be cashed within 90 days. As settlement conditions, Invitation Homes must clearly disclose leasing prices, establish fair security deposit refund procedures, and cease unlawful practices. The company operates extensively in major markets including Atlanta, Tampa, Phoenix, Charlotte, and Las Vegas.
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