#customer-satisfaction

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Apple
from24/7 Wall St.
1 day ago

Samsung Tops Apple in Watch Business

Apple's smartwatch revenue significantly contributes to its ecosystem but lags in customer satisfaction compared to Samsung.
Despite lower smartwatch sales, they play a key role in retaining consumers within the Apple ecosystem.
Wearables
fromInsideHook
4 days ago

Some WHOOP Users Are Experiencing Serious Device Issues

WHOOP's rapid valuation growth highlights the importance of customer satisfaction in subscription models.
#market-trends
E-Commerce
fromSFGATE
3 months ago

Trader Joe's ties with this grocery store for consumers' favorite, report says

Trader Joe's regained the top spot in customer satisfaction, tying with Publix according to the latest survey.
fromZDNET
1 week ago
Wearables

Phone satisfaction falls to 10-year low - and AI is only partly to blame

E-Commerce
fromSFGATE
3 months ago

Trader Joe's ties with this grocery store for consumers' favorite, report says

Trader Joe's regained the top spot in customer satisfaction, tying with Publix according to the latest survey.
fromZDNET
1 week ago
Wearables

Phone satisfaction falls to 10-year low - and AI is only partly to blame

#e-commerce
#business-strategy
Growth hacking
fromEntrepreneur
2 months ago

These 3 Things Helped My Business Scale into a 9 Figure Success | Entrepreneur

Supply chain management significantly affects a company's success through technological advancements.
Adapting flexibility in supply chain operations can enhance trust and efficiency.
Growth hacking
fromEntrepreneur
2 months ago

These 3 Things Helped My Business Scale into a 9 Figure Success | Entrepreneur

Supply chain management significantly affects a company's success through technological advancements.
Adapting flexibility in supply chain operations can enhance trust and efficiency.
#business-success
fromTelecompetitor
1 week ago

Sparklight Introduces Two New Plans, Including Low-Cost Option

The FlexConnect plan offers two speed options: 300 Mbps for $45 per month and 600 Mbps for $75 per month, promoting flexibility and transparency.
Startup companies
fromWIRED
2 weeks ago

A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn't Know About Them

VPNSecure’s new owners announced the deactivation of lifetime subscriptions due to financial strains and undisclosed liabilities from the previous ownership, offering discounted new subscription rates instead.
Privacy professionals
#airline-industry
fromFast Company
3 weeks ago
Startup companies

Airline satisfaction soars: Travelers are happier with fewer fellow passengers clogging up flights in 2025

fromTravel + Leisure
2 months ago
Travel

Frontier Airlines Is Offering New Perks to Lure Disgruntled Southwest Customers-Including Free Checked Bags, Seat Selection, and No Change Fees

fromFast Company
3 weeks ago
Startup companies

Airline satisfaction soars: Travelers are happier with fewer fellow passengers clogging up flights in 2025

fromTravel + Leisure
2 months ago
Travel

Frontier Airlines Is Offering New Perks to Lure Disgruntled Southwest Customers-Including Free Checked Bags, Seat Selection, and No Change Fees

#business-improvement
fromTasting Table
4 weeks ago

The 10 Absolute Best Dishwasher Brands, According To Reviews - Tasting Table

As of this publication, all of the Maytag dishwashers are rated at 4.3 stars and above, indicating strong customer satisfaction.
Everyday cooking
#tesla
#costco
E-Commerce
fromSFGATE
3 months ago

Costco and Sam's Club are fighting for Gen Z. One of them is falling behind.

Costco is falling behind in customer satisfaction and technology integration compared to rivals, particularly in attracting Gen Z consumers.
E-Commerce
fromSFGATE
3 months ago

Costco and Sam's Club are fighting for Gen Z. One of them is falling behind.

Costco is falling behind in customer satisfaction and technology integration compared to rivals, particularly in attracting Gen Z consumers.
fromTasting Table
1 month ago

The One Pie From Walmart's Bakery We'll Never Buy Again - Tasting Table

Walmart's pecan pie came in dead last in our ranking, primarily due to a drastic imbalance in crust-to-filling ratio, rendering the pie overly sweet and unsatisfying.
Apple
fromTasting Table
1 month ago

The Bonus In Aldi's Return Policy That Makes It Totally Worth The Hassle - Tasting Table

Aldi is renowned for its efficient service and private labels, with over 90% of products from its own brands. The 'Twice as Nice' guarantee ensures customer satisfaction, offering a refund and replacement for unsatisfactory food items.
Wine
NYC startup
fromwww.housingwire.com
1 month ago

Checkr, Inc. to acquire employment verification platform Truework

Truework has achieved significant growth by prioritizing customer satisfaction and accuracy in mortgage verification.
fromTelecompetitor
1 month ago

Building Customer Advocates via Speed and Price: Rural Broadband Subscriber Study

For the third consecutive year, internet speed and fair pricing remain the primary contributors to customer satisfaction among rural internet users, according to the 2025 study.
Online Community Development
#operational-efficiency
Deliverability
fromFood & Beverage Magazine
3 months ago

Hidden Obstacles Impeding Restaurant and Catering Business Growth

Operational efficiencies are critical for growth in the restaurant industry.
Addressing delivery and workflow issues can lead to business expansion.
Actionable strategies can mitigate common growth roadblocks.
Business intelligence
fromMarTech
1 month ago

Businesses struggle to identify and capture revenue opportunities | MarTech

Revenue inefficiencies significantly impact business growth and confidence in capturing revenue opportunities.
Mismanaged revenue processes lead to increased operational costs and risk of lost sales.
Improving efficiency is crucial to enhance customer satisfaction and prevent churn.
Deliverability
fromFood & Beverage Magazine
3 months ago

Hidden Obstacles Impeding Restaurant and Catering Business Growth

Operational efficiencies are critical for growth in the restaurant industry.
Addressing delivery and workflow issues can lead to business expansion.
Actionable strategies can mitigate common growth roadblocks.
Business intelligence
fromMarTech
1 month ago

Businesses struggle to identify and capture revenue opportunities | MarTech

Revenue inefficiencies significantly impact business growth and confidence in capturing revenue opportunities.
Mismanaged revenue processes lead to increased operational costs and risk of lost sales.
Improving efficiency is crucial to enhance customer satisfaction and prevent churn.
fromTasting Table
1 month ago

Dunkin Vs Starbucks: Which Coffee Chain Has The Best Birthday Reward? - Tasting Table

Birthday celebrations should feel special, and while both Dunkin' and Starbucks offer rewards, Starbucks stands out by providing immediate, tangible rewards rather than points.
Beer
fromThe Local France
1 month ago

French Phrase of the Day: Bouche a l'oreille

Bouche à l'oreille, translating as 'mouth to ear', refers to the way information is shared informally, resembling the English term 'word of mouth'.
Paris food
#customer-experience
#employee-development
Marketing tech
fromTechCrunch
2 months ago

a16z and Benchmark-backed 11x has been claiming customers it doesn't have | TechCrunch

11x is facing significant financial challenges despite initial growth, leading to high turnover and customer dissatisfaction.
fromLondon Business News | Londonlovesbusiness.com
2 months ago

House cleaning best practices for business success - London Business News | Londonlovesbusiness.com

"Prioritise routine checks and mindful organising in every corner," says The Happy House Cleaning. By applying these guidelines, you'll reinforce your professional reputation."
Online marketing
#fast-food
DC food
fromTasting Table
3 months ago

The Psychology Behind Why Five Guys Gives You So Many Extra Fries - Tasting Table

Five Guys intentionally overfills orders with fries to create customer satisfaction and a perception of value.
fromwww.newsshopper.co.uk
2 months ago
London food

Bromley McDonald's ratings - some with 'abysmal hygiene' and others 'friendly staff'

Local McDonald's branches in Bromley struggle with customer satisfaction, averaging below 3.7 stars on Google reviews.
DC food
fromTasting Table
3 months ago

The Psychology Behind Why Five Guys Gives You So Many Extra Fries - Tasting Table

Five Guys intentionally overfills orders with fries to create customer satisfaction and a perception of value.
London food
fromwww.newsshopper.co.uk
2 months ago

Bromley McDonald's ratings - some with 'abysmal hygiene' and others 'friendly staff'

Local McDonald's branches in Bromley struggle with customer satisfaction, averaging below 3.7 stars on Google reviews.
fromBusiness Matters
3 months ago
Online marketing

Why Guests Ignore Guest Feedback Forms-And How to Change That

Guest feedback is crucial for service improvement and guest satisfaction.
Many guests skip feedback forms due to inconvenience and unclear value.
Improving guest feedback response rates requires a strategic approach.
fromBusiness Matters
3 months ago

The Coastal Moving Services Difference: How We Ensure a Stress-Free Relocation

Coastal Moving Services understands the challenges that come with moving, and their mission is to make the entire process as smooth and hassle-free as possible.
Business
Social media marketing
fromwww.forbes.com
3 months ago

Council Post: Why You Should Go Live On Social Media And Enhance Customer Experience

Live streaming on social media is crucial for business visibility and customer engagement.
Enhanced customer experience leads to increased loyalty and sales, especially through innovative strategies.
UK news
fromwww.independent.co.uk
3 months ago

The best' supermarket in 2025 has been named and it's one of the most expensive

The Independent plays a crucial role in delivering unbiased news and reporting during significant societal issues.
UK politics
fromwww.southwalesargus.co.uk
3 months ago

Which? crowns M&S as UK's best supermarket - see the full list

M&S ranked highest due to quality products and shopping experience, while Tesco improved in rankings but faced issues with its loyalty scheme.
M&S’s consumer satisfaction highlights the importance of quality and experience in retail.
fromwww.independent.co.uk
3 months ago

Bank overtakes Monzo to become Britain's favourite

Chase has dethroned Monzo as Britain's favourite bank, according to a new survey, even as digital banks continue to outshine traditional high street institutions.
UK news
fromClickUp
3 months ago

Top AI FAQs Generators for 2025 | ClickUp

A well-crafted FAQ section can serve as a 24/7 assistant, enhancing customer satisfaction and communication while saving valuable time.
Online marketing
Business intelligence
fromBusiness Insider
3 months ago

Sam's Club's CEO is doubling down on the experiential side of retail and naming a new CXO

Sam's Club leverages purchasing data to enhance customer experience through technology and engagement, elevating its satisfaction rating above Costco.
fromSocial Media Explorer
3 months ago

Streamline Your Transactions with the Swipe Machines - Social Media Explorer

Managing transactions efficiently is essential for any business today. With the rise of digital payments, having a reliable and quick way to process payments is more important than ever.
Business intelligence
Miscellaneous
fromZDNET
4 months ago

T-Mobile crowned fastest mobile provider in the US - how does your network measure up?

T-Mobile crowned mobile speed king by Ookla due to fastest speeds and best network consistency among US carriers.
fromWWD
4 months ago

Macy's Is Closing 66 Stores in 2025 - Here's the List

"Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy's stores to allow us to focus our resources and prioritize investments in our go-forward stores, where customers are already responding positively to better product offerings and elevated service."
Miscellaneous
fromTheregister
5 months ago

User thought cursor meant their computer was cactus

In tech support, quick fixes can lead to significant customer satisfaction. For instance, one issue was resolved in under 10 seconds, bringing immediate relief to the user.
Miscellaneous
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