Costco's return policy is famous for its leniency, allowing returns on both opened and partially eaten food items. Despite accepting returns for virtually any reason, perishables are not returned to shelves due to potential liability issues. Instead, they may be discarded or handled according to specific warehouse procedures. The high return rate, estimated to be 2-3 times higher than average, reflects Costco's commitment to customer satisfaction, although the final disposition of returned items is complex and varies by category.
Costco's policy allows returns on both opened and partially eaten food items, but such perishables are not restocked due to liability concerns.
The warehouse's return policy significantly increases its return rate, allowing customers to return items regardless of their condition, further enhancing member satisfaction.
Collection
[
|
...
]