Shipping damage, often perceived as a minor inconvenience, leads to substantial costs through refunds, replacements, and customer losses. The main issue lies in how items are packaged and secured, not just the strength of the boxes. It involves the broader logistics and systematic choices like wrapping, pallet stacking, and filling gaps. Effective use of pallet wrap keeps loads secure during transport while choosing suitable packing materials is essential for fragile items like glass and perishables to prevent damage.
Shipping damage impacts a business beyond broken boxes, including refunds, replacements, customer dissatisfaction, lost time, and the need for additional deliveries, which undermines trust.
Using tougher boxes is helpful, but the risk of damage often originates from the way items are packaged and secured during transit and handling.
Pallet wrap is an effective tool for securing loads, reducing the risk of movement and damage during transport, and different wraps are suitable for varying weights and climates.
Not all items require the same level of protection; liquids, glass, electronics, and perishables require specialized cushioning and materials for safe shipment.
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