Chick-fil-A Is America's Best Fast-Food Restaurant
Briefly

The 2025 ACSI Restaurant and Food Delivery Study assessed major full-service and quick-service restaurants in America, revealing Chick-fil-A as the top performer in the quick-service category with a score of 83. The study, which surveyed 16,381 respondents, evaluated factors such as order accuracy, staff courtesy, and food quality. Despite Chick-fil-A's private ownership and limited operational transparency, it reported an estimated annual revenue of $11 billion and has the highest revenue per location in the fast-food industry, underscoring its success and customer loyalty.
Chick-fil-A achieved the highest score in the 2025 ACSI Restaurant and Food Delivery Study, showcasing its high standards in customer satisfaction among quick-service restaurants.
With an average score of 79 in the quick-service category, Chick-fil-A led with a score of 83, reflecting consistent performance compared to the previous year.
Chick-fil-A's revenue is estimated at $11 billion, and it boasts the highest revenue per location of any fast-food chain in America, despite being privately held.
The survey included 16,381 respondents sharing feedback on various factors, including food quality, staff courtesy, and app reliability, influencing customer satisfaction.
Read at 24/7 Wall St.
[
|
]