RouteThis introduces its Self-Install tool, leveraging AI to streamline Wi-Fi installation processes. By gathering over 200 Wi-Fi data points, it guides users through installation, enhancing customer experience. This tool delivers real-time data, smart equipment recognition, and testing capabilities, providing service providers with actionable insights to improve installation quality. CEO Jason Moore emphasizes that effective self-installation is crucial for Internet Service Providers (ISPs) to ensure a strong start for new subscribers and mitigate blame for any installation issues.
With self-installs now a central part of how ISPs onboard new Wi-Fi subscribers, success hinges on the ability to deliver a great customer experience from day one.
Our Self-Install platform combines deep network diagnostics, dynamic workflows, and intelligent automation to ensure subscribers can set up their Wi-Fi as quickly and painlessly as possible.
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