J.D. Power's 2025 U.S. Electric Vehicle Experience Public Charging Study identified Tesla Superchargers as the most reliable EV charging network. Tesla scored 709 on the 1,000-point customer satisfaction scale and had a failure rate of only four percent on charging visits. This performance outmatched Electrify America, Red E, and EVgo. Despite a 22-point drop from the previous year, most complaints were from non-Tesla owners regarding payment processing. The expansion of electric vehicle sales has increased the need for dependable charging infrastructures.
Tesla Superchargers achieved a 709 score on a 1,000-point customer satisfaction scale, maintaining the highest reliability with a four percent failure rate among charging visits.
The J.D. Power 2025 study showed rising electric vehicle ownership calls for reliable charging solutions, as charging stations remain less frequent than gas pumps.
Collection
[
|
...
]