BART is witnessing positive trends in ridership and customer satisfaction, with a 6.4% increase during the third fiscal quarter of 2025. Weekday ridership rose nearly 7%, while weekends saw even more significant gains, attributed to families attending events. Customer satisfaction reached 84%, aided by enhanced police presence and rigorous cleaning initiatives, which improved train cleanliness by 58% and station cleanliness by 52%. Overall, these improvements reflect a commitment to creating a safer, more welcoming transit environment post-pandemic, according to BART officials.
Riding BART today is nothing like what it was during the pandemic. Our new deployment strategies and proactive enforcement provide a more welcoming experience for families in our stations and trains.
The increases in ridership we've been seeing this year are encouraging and are beating our projections. This reflects improved perceptions of safety and service quality.
Collection
[
|
...
]