Topshop, once a rite of passage for young women finding their style on the high street, was bought by Asos in 2021 when its parent company, Philip Green's Arcadia, went into administration.
Shoppers have alternatives, so curating the perfect customer experience requires attention to branding and customer touchpoints, including the critical role of kiosks in retail.
"From young people taking their first step into the world of work to parents and carers returning to the workforce, retail offers opportunities that meet the needs of people in all corners of the country. These increases in employment costs are putting those opportunities at risk."