#salesforce

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fromDevOps.com
1 day ago

Copado Extends AI Reach to Surface Relationships Between Salesforce Code - DevOps.com

The Org Intelligence module added to the Copado AI Platform leverages metadata exposed on the Salesforce platform to extrapolate relationships, promising an 80% reduction in discovery time.
Artificial intelligence
#google
fromTechCrunch
1 week ago
Privacy professionals

Google says hackers stole its customers' data in a breach of its Salesforce database | TechCrunch

fromTechCrunch
1 week ago
Privacy professionals

Google says hackers stole its customers' data in a breach of its Salesforce database | TechCrunch

more#google
#cybersecurity
Marketing tech
fromTechzine Global
2 months ago

Hacking group steals Salesforce data by impersonating IT support

The hacker group UNC6040 exploits voice phishing to gain credentials and access to Salesforce from employees in large organizations.
Growth hacking
fromThe Hacker News
2 months ago

Google Exposes Vishing Group UNC6040 Targeting Salesforce with Fake Data Loader App

UNC6040 specializes in vishing campaigns targeting Salesforce for data theft.
The group uses social engineering tactics to impersonate IT support.
Attackers deploy a modified Salesforce Data Loader for unauthorized access.
The threats allow lateral movement within victims' networks to gather more data.
Marketing tech
fromTechzine Global
2 months ago

Hacking group steals Salesforce data by impersonating IT support

The hacker group UNC6040 exploits voice phishing to gain credentials and access to Salesforce from employees in large organizations.
Growth hacking
fromThe Hacker News
2 months ago

Google Exposes Vishing Group UNC6040 Targeting Salesforce with Fake Data Loader App

UNC6040 specializes in vishing campaigns targeting Salesforce for data theft.
The group uses social engineering tactics to impersonate IT support.
Attackers deploy a modified Salesforce Data Loader for unauthorized access.
The threats allow lateral movement within victims' networks to gather more data.
more#cybersecurity
#data-breach
fromIT Pro
1 week ago
Privacy professionals

Google cyber researchers were tracking the ShinyHunters group's Salesforce attacks - then realized they'd also fallen victim

fromIT Pro
1 week ago
Privacy professionals

Google cyber researchers were tracking the ShinyHunters group's Salesforce attacks - then realized they'd also fallen victim

more#data-breach
fromMarTech
1 week ago

Salesforce's investment in Genesys is strategic, not just financial | MarTech

Salesforce and ServiceNow invested $1.5 billion in Genesys, a customer experience vendor, signaling a long-term strategy for collaboration focused on AI-powered experience orchestration.
E-Commerce
#slack
fromZDNET
1 month ago
Tech industry

Your Slack app is getting a big upgrade - here's how to try the new AI features

fromIT Pro
2 months ago
Marketing tech

Get used to working with AI teammates in Slack

Slack is integral to Salesforce's Agentforce strategy, enhancing workplace collaboration and integrating AI capabilities.
Marketing tech
fromwww.mercurynews.com
2 months ago

Salesforce cuts Slack price for US government, following Google

Salesforce offers Slack to federal government at a 90% discount.
Trump administration aims to cut tech costs via bulk software purchases.
Future vendor contracts may focus on interoperability and direct negotiations.
fromZDNET
1 month ago
Tech industry

Your Slack app is getting a big upgrade - here's how to try the new AI features

Marketing tech
fromwww.mercurynews.com
2 months ago

Salesforce cuts Slack price for US government, following Google

Salesforce offers Slack to federal government at a 90% discount.
Trump administration aims to cut tech costs via bulk software purchases.
Future vendor contracts may focus on interoperability and direct negotiations.
more#slack
#ai
fromBusiness Insider
1 month ago
Artificial intelligence

If up to half of Salesforce's work is being done by AI - what happens to half of Salesforce employees?

fromBusiness Insider
1 month ago
Artificial intelligence

If up to half of Salesforce's work is being done by AI - what happens to half of Salesforce employees?

more#ai
#artificial-intelligence
fromFortune
1 month ago
Artificial intelligence

Marc Benioff says AI is radically reshaping Salesforce, and 51% of Q1 hiring was internal as thousands of employees were redeployed

fromFast Company
1 month ago
Artificial intelligence

Salesforce is using AI for up to 50% of its workload and its AI product is 93% accurate, says CEO Marc Benioff

fromFortune
1 month ago
Artificial intelligence

Marc Benioff says AI is radically reshaping Salesforce, and 51% of Q1 hiring was internal as thousands of employees were redeployed

fromFast Company
1 month ago
Artificial intelligence

Salesforce is using AI for up to 50% of its workload and its AI product is 93% accurate, says CEO Marc Benioff

more#artificial-intelligence
#ai-agents
fromZDNET
1 month ago
Artificial intelligence

A million customer conversations with AI agents yielded this surprising lesson

fromMarTech
1 month ago
Artificial intelligence

Study shows AI agents struggle with CRM and confidentiality | MarTech

fromZDNET
3 months ago
Artificial intelligence

Smarty Pants or Life-Hacker: What type of AI agent user are you?

fromZDNET
1 month ago
Artificial intelligence

A million customer conversations with AI agents yielded this surprising lesson

fromMarTech
1 month ago
Artificial intelligence

Study shows AI agents struggle with CRM and confidentiality | MarTech

fromZDNET
3 months ago
Artificial intelligence

Smarty Pants or Life-Hacker: What type of AI agent user are you?

more#ai-agents
#stock-market
more#stock-market
fromHackernoon
2 years ago

7 Hacks to Maintain Salesforce Data Hygiene With an Autopilot AI | HackerNoon

Only 35% of sales professionals completely trust the accuracy of their organization's data, leading to wasted effort, frustrated users, and missed opportunities.
Marketing tech
fromTheregister
1 month ago

Salesforce adds AI to everything, jacks up prices by 6%

Salesforce is raising prices by an average of 6% for various products, citing increased AI integration as the reason, despite research highlighting AI's limitations in CRM tasks.
Artificial intelligence
fromwww.mercurynews.com
1 month ago

Salesforce increases prices as it promotes new AI features

Salesforce is raising prices by 6% as it integrates artificial intelligence into its product offerings.
Marketing tech
fromTechzine Global
2 months ago

Salesforce introduces agentic marketing and puts an end to one-way communication

Salesforce's Marketing Cloud Next enables two-way communication between customers and AI agents, transforming marketing strategies.
Agentforce streamlines repetitive tasks for marketers, enhancing focus on strategy and customer engagement.
fromDevOps.com
2 months ago

Gearset Extends Reach of DevOps Platform for Salesforce Applications - DevOps.com

Gearset now enables real-time error analysis for Salesforce applications using Flow and Apex, addressing challenges faced by IT teams in interpreting error messages.
DevOps
fromIT Pro
2 months ago

Marc Benioff's agentic AI gambit is paying dividends

Salesforce's agentic AI strategy positions it as a leader in automated enterprise solutions.
The company's infrastructure investments support a seamless integration of agentic AI across its services.
Information security
fromTheregister
2 months ago

Salesforce fixes 5 bugs following spate of reported issues

Salesforce identified five significant vulnerabilities related to configuration weaknesses, urging customers to secure their setups.
fromIT Pro
2 months ago

'We've got some fabulous conditions': Salesforce UK chief exec Zahra Bahrololoumi touts the country's tech industry potential

The UK tech industry has significant potential, with strong investment and a collaborative ecosystem according to Salesforce's UK CEO.
Marketing tech
fromMarTech
2 months ago

Salesforce unveils agentic Marketing Cloud Next | MarTech

Salesforce's Marketing Cloud Next revolutionizes marketing with autonomous AI agents that enhance campaign execution and customer personalization.
fromZDNET
2 months ago

Cybercriminals are stealing business Salesforce data with this simple trick - don't fall for it

Beware of vishing attacks targeting Salesforce; hackers may impersonate IT support to steal data.
#informatica
fromIT Pro
2 months ago
Business intelligence

'A bold and highly strategic move': Why Salesforce's Informatica acquisition could be the key to Benioff's agentic AI dream

Business intelligence
fromIT Pro
2 months ago

'A bold and highly strategic move': Why Salesforce's Informatica acquisition could be the key to Benioff's agentic AI dream

Salesforce's acquisition of Informatica enhances its agentic AI capabilities by providing a robust data management foundation.
Business intelligence
fromwww.mercurynews.com
2 months ago

Salesforce agrees to buy Redwood City-based Informatica in deal worth $8 Billion

Salesforce to acquire Informatica for $8 billion, enhancing its AI-driven growth strategy.
Informatica shareholders receive $25 per share in cash, marking a significant premium.
more#informatica
Marketing tech
fromMarTech
2 months ago

Salesforce unveils major Slack integration | MarTech

Salesforce integrates Slack to create a unified environment for teams, enhancing visibility and collaboration.
Artificial intelligence
fromTheregister
2 months ago

Best pricing model for AI? Work in progress, says Salesforce

AI pricing models are still evolving, requiring users to adapt as vendors experiment with various approaches.
Salesforce has introduced Flex Credits to enhance flexibility in pricing amid varied AI use cases.
#earnings-report
fromEntrepreneur
2 months ago
Business intelligence

How Much Do Salesforce Employees Make? Median Salaries | Entrepreneur

Salesforce's Q1 earnings surpassed expectations with $9.83 billion in revenue, boosted by a major acquisition of Informatica for $8 billion.
from24/7 Wall St.
2 months ago
Marketing tech

Earnings Live: Will Salesforce Stock Jump After Earnings Tonight?

Salesforce's stock is underperforming while its Data Cloud and AI ARR show significant growth.
more#earnings-report
#crm
more#crm
Marketing tech
fromNextgov.com
2 months ago

GSA, SalesForce agree to major Slack discounts for government

Salesforce offers federal agencies significant discounts on Slack tools through a new procurement strategy.
Artificial intelligence
fromMarTech
3 months ago

Salesforce introduces new Agentforce pricing models | MarTech

Salesforce introduces flexible pricing models to address concerns over AI costs for businesses.
Flex Credits align AI spending with direct business outcomes, creating greater operational flexibility.
fromTechzine Global
3 months ago

Salesforce introduces flexible pricing strategy for Agentforce AI agents

Salesforce's new pricing strategy for Agentforce allows organizations to manage AI investments flexibly and efficiently.
fromTechzine Global
3 months ago

Salesforce acquires AI agent specialist Convergence.ai

The next wave of customer interaction and employee productivity will be driven by highly capable AI agents that can navigate the complexities of today's digital work.
Artificial intelligence
Marketing tech
fromMarTech
3 months ago

How smarter campaign modeling and automation drive real marketing ROI | MarTech

Organizations struggle to link marketing efforts to measurable outcomes due to data fragmentation and operational inefficiencies.
Rigid marketing platforms can restrict flexibility, making it difficult to analyze and adapt strategies effectively.
fromIT Pro
3 months ago

'You can see the horrible things that Microsoft did to Slack before we bought it': Marc Benioff warns Microsoft could repeat 'pretty nasty' Slack playbook with OpenAI amid frayed relationship

Salesforce acquired Slack in 2020 after Microsoft allegedly engaged in anti-competitive behavior against it, according to Salesforce CEO Marc Benioff.
Marketing tech
Artificial intelligence
fromZDNET
3 months ago

Salesforce research lays the foundations for more reliable enterprise AI agents

Salesforce aims to improve AI agents' performance through foundational developments to address challenges in deploying large language models.
Marketing tech
fromMarTech
3 months ago

10 must-use marketing updates in the Salesforce Summer 2025 releases | MarTech

Salesforce's Summer 2025 releases enhance AI capabilities and personalization for marketing teams, improving efficiency and effectiveness in campaign management.
Marketing tech
fromBusiness Matters
3 months ago

7 Top-Rated Solutions for Improving Customer Experience

Customer experience drives repeat business, loyalty, and revenue growth.
CSG and Salesforce Service Cloud offer robust solutions for enhancing customer experience.
fromIT Pro
4 months ago

Business leaders are having a crisis of confidence over data literacy

Business leaders feel pressured to utilize data for decisions, but face obstacles like lack of data trust and literacy.
Business intelligence
fromTechzine Global
4 months ago

Tableau Next: agentic analytics to take BI to the next level

Tableau Next revolutionizes business intelligence by integrating AI agents, streamlining data analysis, and introducing an open, API-first platform for improved workflow.
Marketing tech
fromTechzine Global
4 months ago

MuleSoft meets AI: Powering the Agentforce revolution

Integration is integral to advancing the AI revolution, enabling seamless connectivity and smarter decision-making processes in enterprises.
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