#salesforce

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#ai
Artificial intelligence
fromFortune
13 hours ago

AI's next act: how Salesforce is turning efficiency gains into revenue | Fortune

AI is beginning to show measurable results in cost reduction and revenue impact, but few companies have achieved significant outcomes yet.
DevOps
fromInfoWorld
3 days ago

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.
Business
from24/7 Wall St.
2 months ago

Top 5 Stocks to Avoid Despite the AI Hype

Household tech stocks often lack direct AI economics; some show margin-driven earnings, defensive consolidation, and limited AI infrastructure despite strong AI narratives.
Business
from24/7 Wall St.
3 months ago

Salesforce Inc. (NYSE: CRM) Price Prediction and Forecast 2026-2030 (January 2026)

Salesforce stock recently recovered but remains down year-to-date while the company expands AI adoption, completes an $8 billion Informatica acquisition, and increases international investments.
Artificial intelligence
fromFortune
13 hours ago

AI's next act: how Salesforce is turning efficiency gains into revenue | Fortune

AI is beginning to show measurable results in cost reduction and revenue impact, but few companies have achieved significant outcomes yet.
DevOps
fromInfoWorld
3 days ago

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.
San Francisco
fromABC7 San Francisco
2 weeks ago

Marc Benioff unveils new version of Slackbot with AI capabilities, talks San Francisco's progress

Salesforce showcases AI-enhanced Slackbot, emphasizing productivity and the continued need for human interaction in sales.
Information security
fromTechRepublic
2 days ago

McGraw-Hill Confirms Data Exposure, Hackers Claim 45M Salesforce Records Leaked

Unauthorized access to limited internal data at McGraw-Hill was linked to a Salesforce misconfiguration, raising concerns about potential identity fraud and harassment.
#slackbot
London startup
fromTechzine Global
2 days ago

Salesforce will adjust Slackbot limit for Business+ subscription

Slackbot's 15-message limit for Business+ subscribers needs reevaluation to enhance user access and functionality.
#data-breach
fromDataBreaches.Net
2 months ago
Privacy professionals

Korea's Personal Information Protection Commissioner fines 3 LVMH luxury brands after Salesforce data breaches - DataBreaches.Net

South Korea fined Louis Vuitton, Dior, and Tiffany over Salesforce-related personal data breaches, imposing roughly 36.033 billion won in fines and penalties.
fromDataBreaches.Net
5 months ago
Information security

Hackers Say They Have Personal Data of Thousands of NSA and Other Government Officials - DataBreaches.Net

A hacking group compiled dossiers on over 22,000 U.S. government officials by mining stolen Salesforce customer data, including records of NSA and other agency employees.
Information security
fromTheregister
2 days ago

McGraw Hill linked to 13.5M-record data leak

McGraw Hill experienced a data breach exposing 13.5 million records due to a Salesforce misconfiguration, leading to personal information circulating online.
Information security
fromSecuritymagazine
4 days ago

McGraw Hill Data Breach Caused by Salesforce Misconfiguration

McGraw Hill experienced a data breach linked to a Salesforce misconfiguration, with ShinyHunters claiming to have stolen 45 million records.
fromDataBreaches.Net
2 months ago
Privacy professionals

Korea's Personal Information Protection Commissioner fines 3 LVMH luxury brands after Salesforce data breaches - DataBreaches.Net

Marketing tech
fromTechzine Global
3 days ago

Salesforce merges AppExchange, Slack Marketplace and AgentExchange

Salesforce's new AgentExchange combines multiple marketplaces into one, enhancing the discovery and management of apps, agents, and integrations.
#headless-360
fromMarTech
3 days ago
Artificial intelligence

Salesforce redesigns platform for agent-driven automation | MarTech

Artificial intelligence
fromMarTech
3 days ago

Salesforce redesigns platform for agent-driven automation | MarTech

Salesforce launched Headless 360, an API-first system enabling AI agents to access data and workflows without a traditional user interface.
Software development
fromTheregister
3 days ago

Salesforce debuts Headless 360 agentic platform

Salesforce's Headless 360 expands app-building tools beyond traditional developers, enabling API-driven interactions across various platforms.
Silicon Valley
fromwww.businessinsider.com
3 days ago

Internal Salesforce org chart shows the 10 executives helping CEO Marc Benioff navigate AI's threat to software

Salesforce is restructuring its executive team to adapt to pressures from generative AI and enhance its product offerings.
Business
from24/7 Wall St.
5 days ago

Salesforce Jumps 5%, Adobe Climbs 6%, Snowflake Rockets 9% in a Broad Software Sector Rebound

The software sector is rebounding with significant gains from Salesforce, Adobe, and Snowflake after a challenging 2026.
#servicenow
Tech industry
fromTheregister
1 week ago

Salesforce is taking on ServiceNow in ITSM. The winner is AI

Salesforce's ITSM product is gaining traction, with some customers switching from ServiceNow, but it still holds a small market share.
Business
from24/7 Wall St.
3 weeks ago

ServiceNow and Salesforce Fall 5%: Is the Market Mispricing Both NOW and CRM?

ServiceNow and Salesforce stocks are declining due to investor concerns about AI potentially disrupting traditional software licensing models.
#slack
fromMarTech
2 weeks ago
Software development

Salesforce turns Slack into the front end for enterprise AI | MarTech

fromEngadget
2 weeks ago
Business intelligence

Slack's upgraded AI can analyze how you work

Salesforce has launched a new version of Slack with advanced AI features aimed at enhancing productivity and integration with its ecosystem.
fromTechCrunch
2 weeks ago
Business intelligence

Salesforce announces an AI-heavy makeover for Slack, with 30 new features | TechCrunch

Salesforce enhances Slack with AI features, including reusable skills and improved Slackbot capabilities for task automation and integration with external services.
Software development
fromMarTech
2 weeks ago

Salesforce turns Slack into the front end for enterprise AI | MarTech

Salesforce aims to transform Slack into a central work interface, enhancing productivity by integrating AI and automating action items.
Marketing tech
from24/7 Wall St.
2 weeks ago

Salesforce CEO Benioff: Slack revenue expected to hit $3 billion this year

Marc Benioff redefines Slack as the primary interface to AI, highlighting its growth and integration within Salesforce's broader strategy.
Business intelligence
fromEngadget
2 weeks ago

Slack's upgraded AI can analyze how you work

Salesforce has launched a new version of Slack with advanced AI features aimed at enhancing productivity and integration with its ecosystem.
Business intelligence
fromTechCrunch
2 weeks ago

Salesforce announces an AI-heavy makeover for Slack, with 30 new features | TechCrunch

Salesforce enhances Slack with AI features, including reusable skills and improved Slackbot capabilities for task automation and integration with external services.
Boston
fromTheregister
3 weeks ago

Salesforce bots to help job seekers via department of labor

The Department of Labor will use Salesforce's Agentforce to assist with unemployment benefits and other services, improving efficiency and reducing manual errors.
Business
fromwww.businessinsider.com
3 weeks ago

Salesforce isn't giving raises to director-level and above employees this year, internal memo shows

Salesforce is not providing raises for directors and above, focusing instead on stock and bonuses for high performers.
Marketing tech
fromTheregister
4 weeks ago

Salesforce acquihires team behind Clockwise for Agentforce

Salesforce's Agentforce team is hiring the Clockwise team, but the Clockwise app will be discontinued on March 27.
#ai-agents
Business
from24/7 Wall St.
1 month ago

Big Salesforce Price Target Cuts Ahead of Q4 Earnings

Salesforce faces heavy short-term selloff and analyst price-target reductions despite solid profitability and Agentforce ARR growth, posing risk but leaving significant upside potential.
from24/7 Wall St.
1 month ago

The Dow's Biggest Losers of 2026: Why CRM, MSFT, and UNH Are Getting Left Behind

While the Dow Jones Industrial Average (NYSEARCA:DIA) has climbed 3.4% year-to-date entering Thursday's trading, three blue-chip giants went the opposite direction. Salesforce (NYSE:CRM), Microsoft (NASDAQ:MSFT | MSFT Price Prediction), and UnitedHealth Group (NYSE:UNH) became the index's biggest drags, each shedding double-digit percentages while the broader market marched higher. Beating earnings doesn't guarantee stock gains when investors question the path forward.
Business
Fundraising
from24/7 Wall St.
1 month ago

The Buyout Case for Salesforce Is Real, but Marc Benioff Stands in the Way

Salesforce's strong cash flow and low valuation make it a potential leveraged buyout target, but founder Marc Benioff's control and AI-driven growth plans make a go-private deal unlikely.
#marc-benioff
fromsfist.com
2 months ago
US politics

Marc Benioff Sticks Foot In His Mouth Again Making Jokes About ICE, Wisecracks Over Employees Getting Arrested

fromBusiness Insider
2 months ago
Business

A recording of CEO Marc Benioff's keynote was posted on Salesforce's internal site. His jokes about ICE weren't included.

fromsfist.com
2 months ago
US politics

Marc Benioff Sticks Foot In His Mouth Again Making Jokes About ICE, Wisecracks Over Employees Getting Arrested

fromBusiness Insider
2 months ago
Business

A recording of CEO Marc Benioff's keynote was posted on Salesforce's internal site. His jokes about ICE weren't included.

Information security
fromTechzine Global
2 months ago

Major hack of Dutch telco Odido was a classic case of social engineering

Phishing and phone-based social engineering allowed attackers to bypass MFA, access Odido's Salesforce accounts, and scrape up to 6.2 million customer records.
from24/7 Wall St.
2 months ago

What Is One of the Best Tech Stocks to Hold for the Next 10 Years?

The five-year chart of Salesforce stock might look aimless and random at first glance. Bear in mind, though, that charts can tell us where the buyers tend to step in. This five-year chart provides some clues about how far CRM stock could travel in either direction. The stock was double its current price just a year ago, and it has rallied above $300 at least three times in the past.
Tech industry
#generative-ai
#ice
fromWIRED
2 months ago
US politics

Salesforce Workers Circulate Open Letter Urging CEO Marc Benioff to Denounce ICE

fromWIRED
2 months ago
US politics

Salesforce Workers Circulate Open Letter Urging CEO Marc Benioff to Denounce ICE

Business
fromBusiness Insider
2 months ago

Salesforce is replacing 5 high-profile leaders who have left since December with 6 new execs

Salesforce appointed six new leaders and promoted internal executives to fill departing roles, reallocating responsibilities across security, marketing, architecture, Slack, and AI services.
#heroku
from24/7 Wall St.
2 months ago

Salesforce Deepens Defense and Wildfire AI Roles With Long-Horizon Deals

The company announced a 10-year, $5.6 billion defense contract with the U.S. Army and joined a $100 million wildfire prevention venture called EMBERPOINT LLC. The Army contract runs through Salesforce's Missionforce National Security subsidiary, accelerating AI-powered decision-making across millions of military personnel. At $560 million annually, this represents 1.4% of Salesforce's $40.3 billion revenue base. Not transformational, but meaningful for a company trading at 18x forward earnings with analysts targeting 33% upside to $329.65.
Business
Tech industry
from24/7 Wall St.
2 months ago

Salesforce Inc. (NYSE: CRM) Price Prediction and Forecast 2026-2030 (February 2026)

Salesforce faces recent stock declines and shrinking market cap while accelerating AI adoption, making acquisitions like Informatica and investing $1 billion in Singapore.
Washington DC
fromTechRepublic
2 months ago

Salesforce Bags $5.6B US Army Digital Revamp Contract - TechRepublic

The U.S. Army awarded Salesforce a $5.6 billion, 10-year IDIQ contract to accelerate digital modernization, cloud integration, and AI-enabled operational readiness.
fromTheregister
2 months ago

Salesforce AI buffet won't stay all-you-can-eat forever

Salesforce announced the Agentic Enterprise License Agreement (AELA) last October. It creates an all-you-can-eat approach to buying and consuming AI agents at a capped cost, and accompanies existing consumption-based and flexible credit models.
Business
fromNextgov.com
2 months ago

Salesforce signs $5.5B contract with the Army

Salesforce has signed a new contract with the Army to provide access to its artificial intelligence, data, and cloud technologies for the next decade. The contract, signed by Salesforce subsidiary Computable Insights LLC, has a five-year base period and a single five-year option period. The Army and rest of the Defense Department will have access to Salesforce's Missionforce National Security products that support efforts in decision making,
US news
Business
from24/7 Wall St.
2 months ago

After a 32% Reckoning In Shares, Investors Are Calling The Salesforce Bottom. It's Time To Rally | CRM

Salesforce shares fell 31% to $229.86 over the past year while retail sentiment jumped to 72 on social platforms, indicating a perceived buying opportunity.
Artificial intelligence
fromFortune
2 months ago

Last year, AI hype wowed Davos. This year, leaders are obsessing over how to use the technology at scale | Fortune

Business leaders at Davos prioritize practical, leadership-driven AI deployment and scaling over hype, while geopolitical and market risks dominate the agenda.
Information security
fromTheregister
3 months ago

Mandiant plugs Salesforce leaks with open source tool

AuraInspector detects Salesforce Aura access-control misconfigurations that can expose sensitive data and automates read-only tests plus remediation suggestions.
from24/7 Wall St.
3 months ago

Salesforce and Adobe Start 2026 With a 5% Plunge-Should Investors Buy or Bail?

It was a nasty year for the software stocks in 2025, as investors pondered the disruptive impact of artificial intelligence (AI). With shares of enterprise software and AI agent innovator Salesforce ( NYSE:CRM) and creative software titan Adobe ( NASDAQ:ADBE) starting off the very first trading day of the year with a steep decline, it feels like all hope is lost for 2026, as the ailing software plays come in limping to kick off 2026.
Artificial intelligence
#chatgpt
Artificial intelligence
fromMarTech
3 months ago

Salesforce buys Qualified to accelerate its AIdriven GTM strategy | MarTech

Salesforce acquired Qualified to embed real-time AI sales agents into Agentforce, automating early customer engagement and scaling pipeline generation without major platform changes.
from24/7 Wall St.
4 months ago

Huge Insider Buying in MGM and Salesforce

As the year begins to wind down, investors are looking to position themselves for 2026. In recent days, insiders, including beneficial owners, at Crescent Biopharma Inc. ( NASDAQ: CBIO), MGM Resorts International ( NYSE: MGM), and Salesforce Inc. ( NYSE: CRM) have boosted their stakes in their companies in a big way. Though these were the most prominent insider purchases in that time, there were a number of other notable ones as well.
US news
fromWIRED
4 months ago

OpenAI Hires Slack CEO as New Chief Revenue Officer

Slack CEO Denise Dresser is leaving the company and joining OpenAI as the company's chief revenue officer, multiple sources tell WIRED. Marc Benioff, the chief executive of Salesforce, which owns Slack, shared news of Dresser's departure in a message to staff on Monday evening. At OpenAI, Dresser will manage the company's enterprise unit, which has been growing rapidly this year. She will report to chief operating officer Brad Lightcap. She starts next week.
Tech industry
fromTechzine Global
4 months ago

Salesforce to upgrade AI agents from interns to experienced employees

As Salesforce explains, AI models have a wealth of general knowledge, but often know nothing about your organization. As soon as you start using AI for specific business processes, it sometimes has to guess what certain values mean or how they should be interpreted. Some things may still be clear, such as a customer number, but what if there is an order form number, invoice number, order number, ticket number, batch number, and quotation number?
Artificial intelligence
fromTheregister
4 months ago

Salesforce finds new AI monetization knobs to twist

[We're] talking about 3x, 4x the ability to multiply the monetization on customers because, by the way, they're getting 3 or 4x or 10x more value from our products,
Business
#agentforce
Business
from24/7 Wall St.
4 months ago

Wall Street is Pounding the Table Over Delta Airlines, Salesforce, and Toast

Airline stocks are rising on holiday travel, revenue strength, and upgrades; analysts also favor Salesforce and Toast with reiterated buy/overweight ratings and price targets.
Business
from24/7 Wall St.
4 months ago

3 Interesting Buys Bill Nygren Made Last Quarter

Several discounted stocks, notably Molina Healthcare and Salesforce, offer potential value for long-horizon investors due to deep-value metrics and AI progress.
#ai-adoption
#gainsight
fromTechCrunch
4 months ago
Information security

Salesforce says some of its customers' data was accessed after Gainsight breach | TechCrunch

fromTechCrunch
4 months ago
Information security

Salesforce says some of its customers' data was accessed after Gainsight breach | TechCrunch

Information security
fromTechCrunch
4 months ago

Google says hackers stole data from 200 companies following Gainsight breach | TechCrunch

Hackers stole Salesforce-stored data from over 200 company instances via Gainsight apps in a large-scale supply-chain breach.
Artificial intelligence
fromTechzine Global
5 months ago

Salesforce acquires Doti for agentic enterprise search

Salesforce acquired Doti to integrate unified enterprise search and agentic knowledge discovery into Slack, enabling employees and AI agents to access and act on the right data.
Marketing tech
fromZDNET
5 months ago

Salesforce vs HubSpot: Which is the better business CRM?

Salesforce offers deep enterprise-level customization and scalability while HubSpot prioritizes usability, low barrier to entry, and potential rising costs and customization limits as businesses grow.
#agentic-ai
fromFortune
5 months ago
Artificial intelligence

At Dreamforce, Salesforce CEO Marc Benioff acknowledged that customers needed help to bridge the gap between "AI innovation and AI adoption" | Fortune

fromFortune
5 months ago
Artificial intelligence

At Dreamforce, Salesforce CEO Marc Benioff acknowledged that customers needed help to bridge the gap between "AI innovation and AI adoption" | Fortune

#dreamforce
fromBusiness Insider
5 months ago
Silicon Valley

I went to Salesforce's biggest conference to learn what it actually does. I finally kind of get it, and I saw Metallica live.

fromBusiness Insider
5 months ago
Silicon Valley

I went to Salesforce's biggest conference to learn what it actually does. I finally kind of get it, and I saw Metallica live.

San Francisco
fromsfist.com
5 months ago

Saturday Links: A Beleaguered Benioff Retracts, Apologizes for National Guard Remarks

Marc Benioff retracted his call for National Guard troops to San Francisco and apologized after widespread public and political backlash.
San Francisco
fromABC7 San Francisco
6 months ago

Salesforce fallout: Benioff under fire for ICE outreach as billionaire investor leaves foundation

Mark Benioff's San Francisco remarks, including support for National Guard deployment and pitching ICE use of Salesforce AI, prompted controversy and resignations.
Artificial intelligence
fromBusiness Insider
6 months ago

Marc Benioff says AI won't replace sales - and that Salesforce is still hiring thousands of salespeople

Face-to-face human sales interactions remain essential, and Salesforce is expanding its salesforce despite major AI investments.
US politics
fromwww.mercurynews.com
6 months ago

Benioff slammed by longtime VC ally over call for troops in San Francisco

Venture capitalist Ron Conway resigns from the Salesforce Foundation board after condemning Marc Benioff's support for a federal National Guard deployment to San Francisco.
fromSFGATE
6 months ago

The best, worst and strangest of San Francisco's Dreamforce 2025

Dreamforce is, by this point, a bona fide tradition in San Francisco. Tens of thousands of people flock to South of Market each autumn to don lanyards, strap on winning smiles and plunge into a branding extravaganza. For three days, the Moscone Center, the Metreon mall and an entire block of Howard Street are remade in Salesforce's image. The tech conference also draws a mass of journalists like me, hoping to see how CEO Marc Benioff and his guests will peddle their new tools and technologies.
San Francisco
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