"By the end of the week, Benioff had apologized for that stance-saying he had spoken out of an abundance of concern about the safety of those attending his conference-after being sharply criticized by famed Silicon Valley investor and advisor Ron Conway, who resigned from the board of Benioff's charitable foundation in protest, as well as Lauren Powell Jobs, Steve Jobs' widow and president of Emerson Collective, who lambasted Benioff's position in an op-ed in the Wall Street Journal."
"All of this was a distraction from what was actually taking place at Dreamforce, where Salesforce announced a slew of new tools to make it easier for its customers to build and deploy AI agents. Few tech company CEOs have staked as much on the promise of "agentic AI" as Benioff. How is that bet going? Well, to judge from Dreamforce, the answer is-like so much that is happening in AI right now-something of a mixed picture."
Marc Benioff praised President Trump and suggested deploying the National Guard to San Francisco, then apologized after sharp criticism and a board resignation from Ron Conway and an op-ed rebuke from Lauren Powell Jobs. Dreamforce showcased many new tools to help customers build and deploy AI agents, centering on agentic AI and Agentforce features. Agentforce saw the company’s fastest adoption rate, yet only about 12,500 customers (just over 8% of the base) adopted it in the past year, with roughly 6,000 paying customers. OpenAI debuted a browser, Google made a cancer-research breakthrough, and local backlash against data-center expansion is growing.
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