"The most notable feature announced Tuesday is what the company calls reusable AI-skills-which allow users to define specific tasks for Slackbot that, once created, can be applied in a variety of different scenarios and contexts."
"Once these skills are set up, they significantly reduce the work an employee might need to do. For example, a user can trigger a skill using a simple command in Slack - say, 'create a budget' for an upcoming event - prompting Slackbot to pull together all relevant information from a company's Slack channels, as well as any connected apps or data sources, to create an actionable plan."
"Slackbot now also functions as an MCP (Model Context Protocol) client - meaning it can connect to and coordinate with outside services and tools. Among those is Agentforce, Salesforce's AI agent development platform launched in 2024."
Salesforce has updated Slack with 30 new AI features, enhancing the Slackbot's capabilities. The most significant addition is reusable AI-skills, allowing users to define tasks that can be applied in various contexts. These skills streamline workflows by enabling users to trigger actions with simple commands, such as creating budgets. Slackbot now also acts as an MCP client, connecting with external services like Agentforce to efficiently route tasks and information without human intervention, significantly improving productivity and collaboration within organizations.
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