"Salesforce has unveiled the newest version of Slack, which comes with a whole host of new AI features to add to its ever-growing catalog. The new features include transcription, note taking and deep research, as well as integrations with the rest of the Salesforce family."
"There's a big focus on sharing and co-developing tools within organizations, so if you find a prompt that actually gets useful data out of Slackbot, you can share that with your team."
"New Slackbot is equipped with native customer management, reading your channels, learning what goes on, and keeping your deals, contacts and call notes up to date automatically."
"Growing firms can start simple inside Slack, scale up to Salesforce when ready. Every Salesforce customer will now be getting Slack bundled in, to help ensure all of your relationships and work remain in the same place."
The latest version of Slack introduces numerous AI features, including transcription, note-taking, and deep research capabilities. Slackbot is evolving into a personalized AI companion, capable of running defined tasks through reusable skills. The focus is on sharing tools within organizations, allowing teams to collaborate on effective prompts. Additionally, Slackbot will analyze user workflows to enhance efficiency. Salesforce aims to upsell small businesses by integrating customer management features, enabling firms to start with Slack and scale to Salesforce as needed.
Read at Engadget
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