Marc Benioff says AI and humans are now indistinguishable in customer service
AI has reached a level of capability where customer service agents, human or AI, are indistinguishable.
Google Gemini gets Marc Benioff's stamp of approval
Marc Benioff endorses Google's Gemini Live as future consumer AI with zero latency.
Marc Benioff says Salesforce is basically starting from a 'beginners mind' mentality and going all-in on AI agents
Salesforce is significantly shifting towards AI agents, aiming to innovate and enhance customer interactions through custom-developed solutions.
Salesforce CEO wants to "break the hypnosis coming from vendors" on AI
Enterprises should be wary of the exaggerated claims about AI's capabilities made by major vendors.
Salesforce introduces AgentForce, a platform designed for customizable, autonomous AI agents.
Salesforce shares surge on Benioff's billion-agent AI strategy
Salesforce's AI strategy shift focuses on autonomous agents, easing DIY burdens for clients and allowing firms to expand without hiring more staff.
Salesforce CEO Marc Benioff is tearing into Microsoft's AI Copilot
Salesforce CEO Marc Benioff criticizes Microsoft's AI offerings, claiming they have disappointed customers amid growing competition between Salesforce and Microsoft.
Marc Benioff says AI and humans are now indistinguishable in customer service
AI has reached a level of capability where customer service agents, human or AI, are indistinguishable.
Google Gemini gets Marc Benioff's stamp of approval
Marc Benioff endorses Google's Gemini Live as future consumer AI with zero latency.
Marc Benioff says Salesforce is basically starting from a 'beginners mind' mentality and going all-in on AI agents
Salesforce is significantly shifting towards AI agents, aiming to innovate and enhance customer interactions through custom-developed solutions.
Salesforce CEO wants to "break the hypnosis coming from vendors" on AI
Enterprises should be wary of the exaggerated claims about AI's capabilities made by major vendors.
Salesforce introduces AgentForce, a platform designed for customizable, autonomous AI agents.
Salesforce shares surge on Benioff's billion-agent AI strategy
Salesforce's AI strategy shift focuses on autonomous agents, easing DIY burdens for clients and allowing firms to expand without hiring more staff.
Salesforce CEO Marc Benioff is tearing into Microsoft's AI Copilot
Salesforce CEO Marc Benioff criticizes Microsoft's AI offerings, claiming they have disappointed customers amid growing competition between Salesforce and Microsoft.