"If there is a 'SaaSpocalypse', it may be eaten by the 'SaaS-quatch' because there are a lot of companies using a lot of SaaS because it just got better with agents. Anthropic runs its whole operation on Salesforce and Slack. I think every AI company does."
"This is not our first SaaSpocalypse. We have been through many SaaSpocalypses. I remember the horrible SaaSpocalypse of 2020 when not only the software industry was dying, but we were all dying, but we made it through that."
Salesforce CEO Marc Benioff rejected concerns about an AI-driven software-as-a-service industry collapse during the company's Q4 earnings call. He argued that AI agents, particularly Salesforce's Agentforce platform, would strengthen rather than weaken SaaS companies. Benioff noted that leading AI companies, including Anthropic, operate on Salesforce and Slack platforms, demonstrating continued reliance on SaaS infrastructure. He contextualized current concerns by referencing previous industry challenges, including the 2020 crisis, which the company successfully navigated. Market response was positive, with Salesforce shares rising approximately 2% following his remarks.
Read at Business Insider
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