Colin Walsh, Glossier's new chief executive, stated that the closures are necessary to focus on a 'true expression of where this brand has been and where it needs to go.'
Never before has the CMO position been more complex-or more essential to driving business results. The mark of success for any chief marketing officer is their impact on the long-term trajectory of a beloved brand. So, what does that look like in a year as chaotic as 2025, where there's been on-again, off-again tariffs, massive holding company mergers, and the continued rise of AI across the board?
The brand management crew - including leader Authentic Brands Group, WHP Global, Marquee Brands and Bluestar Alliance - have made their mark by focusing in, owning just the brand and working with broad networks of partners for everything else. It's an approach that only kept growing this year. Authentic is the largest player by far, with brands that drive some $32 billion in retail sales annually. With its deal to buy control of the Guess brand, that's slated to grow to $38 billion soon.
"Authenticity is defined within the context of the brand-consumer relationship," Hoppner says. In other words, it's in the eye of the beholder-or in this case, the consumer. Inauthenticity occurs when a brand behaves in a way that appears to go against its perceived core values, or the consumer's baseline expectations for that particular brand. "This kind of inauthenticity causes problems for brand managers because for each person it's a little bit different, and that makes it really hard to navigate," Hoppner says.
It's not news that many of the alcohol industry's brand managers seek to bring their products to cities where they themselves don't actually live. These people often live in cities like New York and Los Angeles and commute to smaller cities across the country in an attempt to integrate their brands. But while doing so, they often market through the lens of what's working in their home cities, not necessarily through the lens of what people in their target markets are actually doing.
Remember the last time you saw a bright red can in a vending machine and immediately knew it was Coca-Cola without even looking at the logo? Or when you heard that "tudum" sound from a friend's laptop and realized in a split second that they were watching Netflix? Instant familiarity. While every brand aims for this level of brand recognition, it's elusive, built over years of hard work. But what if we told you there are strategies that can help accelerate the process? Curious how?
Brands must actively manage their online narrative to ensure consistent and positive messaging across all channels where AI learns and surfaces information. This is essential to avoid being defined without their direct input.
Billion Dollar Boy's research found that around a third of marketers found that the following are their top three concerns: Managing relationships at scale, ensuring creator preference for brand partnerships, and maintaining authentic content.
Every beauty founder dreams of accomplishing what Rhode just achieved: a billion-dollar valuation, a cultural following, and a brand that seems to dominate every platform it touches.
We bought our price point down, and we merged the two brands that we had at the time into one. I wanted to challenge myself and my teams to create collections that didn't feel like a compromise.
