#travel-industry
#travel-industry

Retirement

These Are the Airlines Americans Love (and Hate) the Most

Consumer spending is vital for the economy; Americans prioritizing travel amid economic uncertainty indicates resilience in the travel sector.

4 days ago

Startup companies

Royal Caribbean CEO Jason Liberty says despite economic uncertainty, his company has wind in its sails

Consumer spending on experiences remains resilient despite economic uncertainty.

Cruise lines show robust performance amid cautious market outlooks from airlines.

Retirement

These Are the Airlines Americans Love (and Hate) the Most

Consumer spending is vital for the economy; Americans prioritizing travel amid economic uncertainty indicates resilience in the travel sector.

more#economic-uncertainty

4 days ago

Startup companies

Royal Caribbean CEO Jason Liberty says despite economic uncertainty, his company has wind in its sails

Consumer spending on experiences remains resilient despite economic uncertainty.

Cruise lines show robust performance amid cautious market outlooks from airlines.

#airbnb

Artificial intelligence

Airbnb is quietly rolling out an AI customer service bot in the US | TechCrunch

Airbnb has launched an AI-powered customer service bot, with 50% user adoption in the U.S., improving customer experience and reducing live agent needs.

Artificial intelligence

Half of Airbnb users in the U.S. are now interacting with its AI customer service agent

Airbnb's AI customer service is gaining traction, reducing reliance on live support.

Miscellaneous

Airbnb CEO Brian Chesky explains how he helped Sam Altman during OpenAI's 2023 board fiasco

Brian Chesky is leading Airbnb's greatest reinvention ever, focusing on expanding its business model beyond just accommodation.

LA real estate

Airbnb will now show users the total cost of their stay right away | TechCrunch

Airbnb is now showing total costs for stays upfront, including all fees, addressing user complaints about pricing transparency.

Tech industry

From Brazil to China, Airbnb has its sights set on global dominance

Airbnb is targeting key international markets for expansion amid increasing regulatory restrictions in major cities.

Artificial intelligence

Airbnb CEO says it's still too early for AI trip planning | TechCrunch

Airbnb is prioritizing AI in customer support over direct travel planning tools, indicating a cautious approach to technology integration.

Artificial intelligence

Airbnb is quietly rolling out an AI customer service bot in the US | TechCrunch

Airbnb has launched an AI-powered customer service bot, with 50% user adoption in the U.S., improving customer experience and reducing live agent needs.

Artificial intelligence

Half of Airbnb users in the U.S. are now interacting with its AI customer service agent

Airbnb's AI customer service is gaining traction, reducing reliance on live support.

Miscellaneous

Airbnb CEO Brian Chesky explains how he helped Sam Altman during OpenAI's 2023 board fiasco

Brian Chesky is leading Airbnb's greatest reinvention ever, focusing on expanding its business model beyond just accommodation.

LA real estate

Airbnb will now show users the total cost of their stay right away | TechCrunch

Airbnb is now showing total costs for stays upfront, including all fees, addressing user complaints about pricing transparency.

Tech industry

From Brazil to China, Airbnb has its sights set on global dominance

Airbnb is targeting key international markets for expansion amid increasing regulatory restrictions in major cities.

Artificial intelligence

Airbnb CEO says it's still too early for AI trip planning | TechCrunch

Airbnb is prioritizing AI in customer support over direct travel planning tools, indicating a cautious approach to technology integration.

Travel

Airport crowds over the Thanksgiving holiday period likely to hit new records

Air travel is expected to reach an all-time high this Thanksgiving with record passenger numbers.

fromTime Out New York

New York City

These two NYC airports were just ranked worst in the U.S. based on delayed flights

New York airports JFK and LaGuardia rank poorly for flight disruptions, indicating room for improvement.

Europe news

Europeans are pulling back from travel to the US, but rich Americans are still going the other way, Europe's biggest airlines say

Americans are increasingly flying to Europe, while interest from Europeans to visit the US is declining.

fromCN Traveller

Miscellaneous

Are gate lice soon to be exterminated?

American Airlines is testing a new boarding system to combat early boarding issues, addressing the chaos caused by impatient passengers.

fromSFGATE

Travel

Airport crowds over the Thanksgiving holiday period likely to hit new records

Air travel is expected to reach an all-time high this Thanksgiving with record passenger numbers.

fromTime Out New York

New York City

These two NYC airports were just ranked worst in the U.S. based on delayed flights

New York airports JFK and LaGuardia rank poorly for flight disruptions, indicating room for improvement.

Europe news

Europeans are pulling back from travel to the US, but rich Americans are still going the other way, Europe's biggest airlines say

Americans are increasingly flying to Europe, while interest from Europeans to visit the US is declining.

fromCN Traveller

Miscellaneous

Are gate lice soon to be exterminated?

American Airlines is testing a new boarding system to combat early boarding issues, addressing the chaos caused by impatient passengers.

more#air-travel

Europe news

Trivago's Surge, H World's Ambitions and Wizz's Climate Warning

Trivago's revenue growth is attributed to successful marketing and is considered sustainable by the CEO.

H World Group plans to double hotel count with focus on smaller cities and international upscale expansions.

Wizz Air calls for urgent aviation industry reforms to achieve climate goals and highlights fossil fuel subsidy phase-out.

#marketing-strategy

Marketing tech

Trivago's Turnaround Is Kicking In as Growth Accelerates

Trivago's growth driven by effective marketing despite industry struggles.

fromDigiday

Marketing

How to expand programmatic advertising up the funnel, with TripAdvisor's Matteo Balzani

Programmatic advertising must constantly refill the customer funnel for sustained growth and competition.

Marketing tech

Trivago's Turnaround Is Kicking In as Growth Accelerates

Trivago's growth driven by effective marketing despite industry struggles.

fromDigiday

Marketing

How to expand programmatic advertising up the funnel, with TripAdvisor's Matteo Balzani

Programmatic advertising must constantly refill the customer funnel for sustained growth and competition.

more#marketing-strategy

fromwww.mercurynews.com

Travel

What's this $1,357 change from National? Can you get my money back?

National Rental Car overcharged a customer two months post-return, despite evidence showing incorrect billing.

Maintaining a paper trail is crucial for resolving billing disputes in the travel industry.

Tripadvisor's Perplexity Deal: AI for Customer Acquisition Is Now a Thing in Travel

Tripadvisor's partnership with AI engine Perplexity is enhancing customer acquisition by attracting high-intent users.

Miscellaneous

Altimeter Capital Partner Says AI Will Transform Travel Search: 'It's Already Happening'

AI-generated search is set to disrupt current travel booking practices, impacting online travel agencies and metasearch engines.

Artificial intelligence

YouTube Is Adding AI Summaries for Things to Do

YouTube is introducing AI Overviews in search results to improve content discovery.

Travel

Tripadvisor's Perplexity Deal: AI for Customer Acquisition Is Now a Thing in Travel

Tripadvisor's partnership with AI engine Perplexity is enhancing customer acquisition by attracting high-intent users.

Miscellaneous

Altimeter Capital Partner Says AI Will Transform Travel Search: 'It's Already Happening'

AI-generated search is set to disrupt current travel booking practices, impacting online travel agencies and metasearch engines.

fromUS News & World Report

Artificial intelligence

YouTube Is Adding AI Summaries for Things to Do

YouTube is introducing AI Overviews in search results to improve content discovery.

more#ai

#digital-nomads

European startups

Best Travel Stocks and ETFs to Buy in Tariff Turbulence

The stock market downturn may present long-term buying opportunities, especially in travel-related stocks.

fromForbes

fromUS News & World Report

Miscellaneous

The Rise Of Adventure Travel Among Digital Nomads And Entrepreneurs

Adventure travel merges professional growth with immersive experiences, appealing to digital nomads and modern explorers.

European startups

Best Travel Stocks and ETFs to Buy in Tariff Turbulence

The stock market downturn may present long-term buying opportunities, especially in travel-related stocks.

fromForbes

Miscellaneous

The Rise Of Adventure Travel Among Digital Nomads And Entrepreneurs

Adventure travel merges professional growth with immersive experiences, appealing to digital nomads and modern explorers.

Travel

What the Spirit Airlines Bankruptcy Could Mean for Travelers

Spirit Airlines filed for bankruptcy protection but reassured travelers flights will continue as scheduled.

Miscellaneous

'You can continue to book and fly': Spirit Airlines says it will operate normally during Chapter 11 bankruptcy

Spirit Airlines is entering Chapter 11 bankruptcy to restructure its debt and seek new investments, promising to continue normal operations during the process.

Los Angeles

Spirit Cuts Flights to Los Angeles, Nashville, Dallas, and More in Latest Shake-up

Spirit Airlines is cutting 24 routes to focus on the most popular and profitable operations.

Startup companies

Finding a Spirit flight might get a lot harder this summer

Spirit Airlines has cut 12,000 flights this summer compared to last year, indicating a major reduction in service as part of its strategic turnaround.

fromwww.nytimes.com

Travel

What the Spirit Airlines Bankruptcy Could Mean for Travelers

Spirit Airlines filed for bankruptcy protection but reassured travelers flights will continue as scheduled.

Miscellaneous

'You can continue to book and fly': Spirit Airlines says it will operate normally during Chapter 11 bankruptcy

Spirit Airlines is entering Chapter 11 bankruptcy to restructure its debt and seek new investments, promising to continue normal operations during the process.

Los Angeles

Spirit Cuts Flights to Los Angeles, Nashville, Dallas, and More in Latest Shake-up

Spirit Airlines is cutting 24 routes to focus on the most popular and profitable operations.

Startup companies

Finding a Spirit flight might get a lot harder this summer

Spirit Airlines has cut 12,000 flights this summer compared to last year, indicating a major reduction in service as part of its strategic turnaround.

UK government accused of 'sabotaging' tourism as international visitor spending falls 2bn

UK tourism industry faces setbacks due to government policies, with a reported Â£2 billion drop in international visitor spending.

US news

fromwww.theguardian.com

US's $2.36tn tourism business fears Trump slump' over tariff turmoil

US tourism is impacted by political and economic uncertainties.

The term 'Trump Slump' reflects declining international visitor numbers.

Major airlines face reduced bookings amidst changing trade policies.

Las Vegas projects lower revenue linked to tourism downturn.

#digital-payments

fromTearsheet

Privacy professionals

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line - Tearsheet

Digital payments are escalating chargebacks, projected to reach 324 million by 2028, particularly affecting North America.

Merchants in travel have the highest average chargeback values, largely due to third-party booking complications.

Miscellaneous

If you book a flight with a debit card, you might want to consider giving the hotel a credit card upon arrival - here's why

Credit cards are preferable for hotel stays due to added benefits and security.

Less than 1% of travel bookings are made with cash due to convenience.

Credit card transactions provide safety and tracking for law enforcement.

fromTearsheet

Privacy professionals

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line - Tearsheet

Digital payments are escalating chargebacks, projected to reach 324 million by 2028, particularly affecting North America.

Merchants in travel have the highest average chargeback values, largely due to third-party booking complications.

Miscellaneous

If you book a flight with a debit card, you might want to consider giving the hotel a credit card upon arrival - here's why

Credit cards are preferable for hotel stays due to added benefits and security.

Less than 1% of travel bookings are made with cash due to convenience.

Credit card transactions provide safety and tracking for law enforcement.

more#digital-payments

London startup

Bangkok Is Calling: Rafat Ali and Brian Quinn on Travel's Next Big Chapter

Skift Asia Forum returns to Bangkok after five years, highlighting a significant moment for the future of travel in Asia.

#tariffs

fromwww.nytimes.com

4 weeks ago

US news

On-Again, Off-Again Tariffs and Their Toll on Travelers

Trump's tariff policies have significantly impacted the travel industry and global economy, leading to decreased consumer confidence and travel demand.

fromMarketplace

Tech industry

Tariffs target products, but the service sector could feel them too - Marketplace

Tariffs are impacting the services sector, leading to slower growth and affecting various industries from tech to food service.

fromwww.nytimes.com

4 weeks ago

US news

On-Again, Off-Again Tariffs and Their Toll on Travelers

Trump's tariff policies have significantly impacted the travel industry and global economy, leading to decreased consumer confidence and travel demand.

fromMarketplace

Tech industry

Tariffs target products, but the service sector could feel them too - Marketplace

Tariffs are impacting the services sector, leading to slower growth and affecting various industries from tech to food service.

Marketing tech

Navigating AI and Travel: 'Social-First,' Influencers, and the Human Touch

AI is transforming travel from traditional discovery to personalized engagement, especially through social media.

Smartphone adoption in Africa will reshape travel searches by 2030.

Social platforms are overtaking traditional search engines for travel discovery, emphasizing user engagement.

Marketing

Influencers Are the New Power Brokers in Travel

Social media influencers are becoming integral to the travel industry by providing direct booking opportunities through new e-commerce features.

Marketing tech

Navigating AI and Travel: 'Social-First,' Influencers, and the Human Touch

AI is transforming travel from traditional discovery to personalized engagement, especially through social media.

Smartphone adoption in Africa will reshape travel searches by 2030.

Social platforms are overtaking traditional search engines for travel discovery, emphasizing user engagement.

Marketing

fromLondon Business News | Londonlovesbusiness.com

Influencers Are the New Power Brokers in Travel

Social media influencers are becoming integral to the travel industry by providing direct booking opportunities through new e-commerce features.

US news

Airline stocks fall as consumers pull back on travel spending

Jefferies downgraded major airlines, leading to significant stock declines amid soft corporate and consumer sentiment driven by macroeconomic uncertainties.

London startup

Heathrow fire hits UK travel stocks - London Business News | Londonlovesbusiness.com

The Heathrow fire significantly affected airline and travel service stock prices.

fromLondon Business News | Londonlovesbusiness.com

US news

Airline stocks fall as consumers pull back on travel spending

Jefferies downgraded major airlines, leading to significant stock declines amid soft corporate and consumer sentiment driven by macroeconomic uncertainties.

London startup

Heathrow fire hits UK travel stocks - London Business News | Londonlovesbusiness.com

The Heathrow fire significantly affected airline and travel service stock prices.

How Brexit continues to affect tourism DW 03/31/2025

The UK's Brexit has complicated travel for EU citizens, leading to decreased tourism as new regulations are rolled out.

#european-airlines

France news

Air France's redesigned first-class cabin costs $10K for a one-way flight from Paris

Air France unveils a new first-class suite to compete with major airlines for affluent travelers.

The focus is on attracting both business and leisure luxury customers.

fromwww.thelocal.com

Miscellaneous

Where in Europe are Ryanair scrapping flights this year?

Ryanair is restructuring its European operations, reducing flights amid increasing taxes and fees.

France news

Air France's redesigned first-class cabin costs $10K for a one-way flight from Paris

Air France unveils a new first-class suite to compete with major airlines for affluent travelers.

The focus is on attracting both business and leisure luxury customers.

fromwww.thelocal.com

Miscellaneous

Where in Europe are Ryanair scrapping flights this year?

Ryanair is restructuring its European operations, reducing flights amid increasing taxes and fees.

more#european-airlines

#investment

Marketing tech

Hotel management platform Mews books $75M round led by Tiger Global | TechCrunch

Travel demand is rising despite economic uncertainties, prompting investments in travel tech.

Mews successfully raised $75 million to capitalize on this growing demand.

fromTNW | Ecosystems

European startups

TravelPerk raises $200M, buys leading expenses platform Yokoy

TravelPerk valued at $2.7bn, specializing in integrated travel and expense management solutions.

Investment supports US expansion and product development.

European startups

Tourlane, the German travel startup, raises $26M led by Sequoia | TechCrunch

The travel industry is transforming post-Covid, focusing on diverse experiences, with startups like Tourlane utilizing AI to enhance user experience and streamline travel planning.

Marketing tech

Hotel management platform Mews books $75M round led by Tiger Global | TechCrunch

Travel demand is rising despite economic uncertainties, prompting investments in travel tech.

Mews successfully raised $75 million to capitalize on this growing demand.

European startups

fromTNW | Ecosystems

TravelPerk raises $200M, buys leading expenses platform Yokoy

TravelPerk valued at $2.7bn, specializing in integrated travel and expense management solutions.

Investment supports US expansion and product development.

European startups

Tourlane, the German travel startup, raises $26M led by Sequoia | TechCrunch

The travel industry is transforming post-Covid, focusing on diverse experiences, with startups like Tourlane utilizing AI to enhance user experience and streamline travel planning.

European startups

This U.S. Airline Is Testing Out Free Wi-Fi-What to Know

American Airlines will begin testing free Wi-Fi on select routes to improve customer experience.

fromwww.cbc.ca

Canada news

Icelandic discount carrier Play Airlines pulls out of Canada | CBC News

Play Airlines is exiting the Canadian market just two years after entering, reflecting challenges for low-cost carriers in the region.

Miscellaneous

This Is America's Worst Airline

Frontier Airlines was ranked as the worst carrier in America based on performance metrics in a recent Wall Street Journal poll.

European startups

This U.S. Airline Is Testing Out Free Wi-Fi-What to Know

American Airlines will begin testing free Wi-Fi on select routes to improve customer experience.

fromwww.cbc.ca

Canada news

Icelandic discount carrier Play Airlines pulls out of Canada | CBC News

Play Airlines is exiting the Canadian market just two years after entering, reflecting challenges for low-cost carriers in the region.

Miscellaneous

This Is America's Worst Airline

Frontier Airlines was ranked as the worst carrier in America based on performance metrics in a recent Wall Street Journal poll.

Miscellaneous

Spain fines Ryanair and more low-costs for 'excessive' hand luggage fees

Airlines fined for exploiting customers through extra charges and lack of transparency, marking a significant consumer rights victory.

fromwww.standard.co.uk

London

All the Ryanair destinations getting axed from London airports

Ryanair discontinues flights in multiple countries due to increased taxes and surcharges.

fromIrish Independent

Miscellaneous

Airport boss says two-drink limit for flyers not needed in Ireland

Most disruptive passengers arrive at airports already drunk, not from airport drinking.

A pan-European two-drink limit at airports may not adequately address the issue of drunkenness.

fromwww.thelocal.es

Miscellaneous

Spain fines Ryanair and more low-costs for 'excessive' hand luggage fees

Airlines fined for exploiting customers through extra charges and lack of transparency, marking a significant consumer rights victory.

fromwww.standard.co.uk

London

All the Ryanair destinations getting axed from London airports

Ryanair discontinues flights in multiple countries due to increased taxes and surcharges.

fromIrish Independent

Miscellaneous

Airport boss says two-drink limit for flyers not needed in Ireland

Most disruptive passengers arrive at airports already drunk, not from airport drinking.

A pan-European two-drink limit at airports may not adequately address the issue of drunkenness.

more#ryanair

Miscellaneous

Emma Fritz

Travel advisors offer specialized knowledge and personalized itineraries, ensuring memorable travel experiences.

Emma Fritz specializes in creating unique travel experiences in Chile, particularly in the Andes and Atacama Desert.

Miscellaneous

fromwww.dw.com

Can Japan solve its growing overtourism crisis? DW 02/10/2025

Japan's tourism is booming post-pandemic, but local residents express increasing frustration over disruptive behavior by tourists.

fromConde Nast Traveler

Miscellaneous

Inside Conde Nast Traveler's Gold List Party in Dubai

Anna Wintour's first trip to Dubai was described as a 'revelation', highlighting the city as a diverse global hub.

fromForbes

Business intelligence

Council Post: Cracking The Code: Strategies For A Successful Niche Market Expansion

Niche market expansion enables competitive differentiation by leveraging unique strengths and understanding audience trends.

Miscellaneous

Samantha Brown Is Celebrating 25 Years of Travel Hosting - Here's What She's Learned Over That Quarter Century

Samantha Brown celebrates 25 years in travel, emphasizing the importance of discovering and sharing the essence of destinations.

Travel

fromSFGATE

Hotel booking sites caught overcharging travelers from Bay Area

Online hotel booking prices differ based on geographic location, with Bay Area users facing higher rates due to price discrimination.

Miscellaneous

British Airways' new loyalty program will make it harder for leisure travelers to earn status, and people aren't happy

British Airways' loyalty program now rewards spending instead of miles flown.

Earning new Tier Points will be based on customer spending, starting April 2025.

The new structure may disadvantage leisure travelers in terms of status access.

fromExplore

Miscellaneous

TikTok's Game-Changing PTO Hack Maximizes Your Days Off In 2025 As Efficiently As Possible - Explore

Remote work has revolutionized travel opportunities, but limited paid time off (PTO) remains a challenge for many workers, especially in the U.S.

fromSFGATE

Berlin

Las Vegas Strip hotel closes, reopens with a rebrand

MGM Resorts rebrands the Delano Las Vegas to a W Hotel, signifying significant changes in branding and guest experience on the Las Vegas Strip.

Marketing

fromThe Drum

From global to local: driving brand success through cross cultural marketing

Chinese tourists are reshaping the travel landscape and driving economic growth as they return post-pandemic.

#google

Tech industry

Google's Search Dominance Will Face New Threats

Google's travel business now faces greater competition than regulatory threats, particularly from OpenAI's SearchGPT and platforms like TikTok.

fromSearch Engine Roundtable

Miscellaneous

Google to test plain 'blue link' results for hotel searches in EU markets in latest DMA twist | TechCrunch

Google is adjusting its search result displays in the EU to comply with the Digital Markets Act amid ongoing competition concerns.

Berlin

Google Testing More DMA Changes In Europe Including Removing Maps For Hotel Results

Google aims to support smaller businesses in travel and retail through modifications to the Digital Markets Act (DMA).

Tech industry

Google's Search Dominance Will Face New Threats

Google's travel business now faces greater competition than regulatory threats, particularly from OpenAI's SearchGPT and platforms like TikTok.

fromSearch Engine Roundtable

Miscellaneous

Google to test plain 'blue link' results for hotel searches in EU markets in latest DMA twist | TechCrunch

Google is adjusting its search result displays in the EU to comply with the Digital Markets Act amid ongoing competition concerns.

Berlin

Google Testing More DMA Changes In Europe Including Removing Maps For Hotel Results

Google aims to support smaller businesses in travel and retail through modifications to the Digital Markets Act (DMA).

more#google

East Bay (California)

fromwww.twincities.com

On its way out, the Biden administration renews a push for airline-consumer protections

The Biden administration plans to require airlines to compensate passengers whose flights are canceled or delayed, mirroring European protections.

East Bay (California)

fromwww.travelpulse.com