"Many companieshave navigated recent economic and geopolitical uncertainties - but the CEO of travel conglomerate Booking Holdings has faced a steady stream of crises over the last two decades. To name a few: the dot-com bubble, 9/11, the 2008 market crash, SARS-1, volcanoes, tsunamis, the pandemic, tariffs, and various wars. CEO Glenn Fogel told Business Insider there's something happening in the world every day. "Every day something's coming down the pipe," Fogel said."
"When a crisis arises, Fogel said the first people he contacts are the company's executive officers, including the general counsel, chief financial officer, and chief HR officer. Next, he works to identify the problem and which part of the business it affects. As a global travel conglomerate, Fogel said issues can impact different regions in different ways."
Glenn Fogel has managed a steady stream of crises over more than two decades, including the dot-com bubble, 9/11, the 2008 crash, SARS-1, natural disasters, the pandemic, tariffs, and wars. He emphasizes anticipating events and preparing contingency plans when tensions rise, as with Russia and Ukraine, and the company suspended travel services in Russia and Belarus while supporting employees and navigating sanctions. In crises he first contacts executive officers such as the general counsel, CFO, and chief HR officer, then identifies which business areas and regions are affected. He manages stress through meditation and daily workouts, even while traveling.
Read at Business Insider
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