fromTheregister
3 days agoOfcom reveals telco complaint rates for Q3 2025
The UK's telecoms regulator has named and shamed the companies it receives the most customer complaints about, with certain brands cropping up more than others. EE, TalkTalk, and Vodafone generated the most vitriol about fixed broadband, according to Ofcom. For landlines it was TalkTalk, Sky Mobile got the most for pay-monthly mobile, and EE again topped pay TV. This covers complaints to the authority during the quarter from July to September last year (Q3 2025), relative to the size of the telecom operators' customer bases.
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