Residents in South East London are calling for Thames Water to provide full compensation after being left without water for several days due to a broken mains pipe. Many families, including those with young children, reported severe shortages and inadequate compensation offers. Thames Water acknowledged that their compensation scheme does not reflect customer experiences during supply disruptions. Reports indicated numerous households received less payment than warranted, prompting calls for fairer compensation and accountability from the water company.
We just received a letter to offer 30 compensation. According to their statistics - because they do measure water pressure... if it's over a certain bar then...
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