#customer-complaints

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Missing your Capital One payday deposit in California? Here's why it might be delayed

Capital One experienced a nationwide outage affecting customer deposits and transactions, primarily caused by a technical issue with a service provider.

Council Post: Responding To Viral Customer Complaints: 15 Expert Tips For Brands

Brands must act swiftly to mitigate the impact of negative complaints going viral, ensuring transparency and accountability to restore consumer trust.

Hyperoptic is DOWN as internet provider crashes for users across UK

Hyperoptic experienced a significant internet outage, affecting thousands of users across the UK, and continues to address lingering connection issues.

Morrisons receives loyalty card complaints: How well do they compare to other supermarkets? - London Business News | Londonlovesbusiness.com

Morrisons' More loyalty card faced technical issues affecting Christmas discounts, highlighting weaknesses in loyalty programs compared to competitors like Tesco and Sainsbury's.
#verizon

Major outage: Verizon confirms it's working to restore service after widespread complaints

Verizon experienced a major outage affecting mobile services, particularly impacting calls and internet access for many users.

See where cell service has been affected in the US

Verizon's widespread outage caused major communication disruptions for millions on Monday, with many users stuck in SOS mode.

Verizon customers face mass-scale outage across the US

Verizon and AT&T users experienced a major outage that left many unable to make calls or use data services, affecting users nationwide.

Check your phone bill - customers rage over upcharge added to accounts: 'The greed is insane'

Verizon Wireless faces backlash for raising a hidden fee criticized as greedy and obfuscating.

Major outage: Verizon confirms it's working to restore service after widespread complaints

Verizon experienced a major outage affecting mobile services, particularly impacting calls and internet access for many users.

See where cell service has been affected in the US

Verizon's widespread outage caused major communication disruptions for millions on Monday, with many users stuck in SOS mode.

Verizon customers face mass-scale outage across the US

Verizon and AT&T users experienced a major outage that left many unable to make calls or use data services, affecting users nationwide.

Check your phone bill - customers rage over upcharge added to accounts: 'The greed is insane'

Verizon Wireless faces backlash for raising a hidden fee criticized as greedy and obfuscating.
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from New York Post
1 month ago

Apple fanatics beg company to recall trendy accessory that never seems to work: 'They f-king suck'

The new AirPods Max are facing severe criticism due to Bluetooth connectivity issues and discomfort, leading some users to consider alternatives.

'You're clickbaiting me to get in your store': Shopper accuses Old Navy of false advertising after getting lured into the store

Old Navy is accused of using misleading discount promotions that frustrate customers when actual prices differ significantly from advertised sales.
#costco

Why Costco Isn't The Place To Shop When Looking For Party Wings - Tasting Table

Costco's Kirkland Signature chicken wings are criticized for poor quality, including insufficient meat and leftover small feathers.

Why You Should Think Twice Before Buying Avocados At Costco - Tasting Table

Costco avocados are often of poor quality, causing customer complaints about rotten fruit and a need for careful selection.

Why Costco Isn't The Place To Shop When Looking For Party Wings - Tasting Table

Costco's Kirkland Signature chicken wings are criticized for poor quality, including insufficient meat and leftover small feathers.

Why You Should Think Twice Before Buying Avocados At Costco - Tasting Table

Costco avocados are often of poor quality, causing customer complaints about rotten fruit and a need for careful selection.
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Woman sues Museum of Ice Cream over 'severe' injuries from viral 'Sprinkle Pool'

The Museum of Ice Cream's 'Sprinkle Pool' is under scrutiny for safety issues after multiple visitors sustained serious injuries requiring surgery.

Yes, your network is down. We crashed it as punishment

Customer reluctance to pay invoices can lead to urgent tech support situations, revealing deeper issues within client relationships.
#bankruptcy

SF tech company loathed by customers finally goes belly-up

Made Renovation declared bankruptcy, illustrating the consequences of unmet customer expectations despite substantial funding and ambitious goals.

Bay Area SunPower solar customers claim they're out thousands amid company's bankruptcy

SunPower's broken promises on solar installations have left customers facing significant financial losses and ongoing issues with their systems.

SF tech company loathed by customers finally goes belly-up

Made Renovation declared bankruptcy, illustrating the consequences of unmet customer expectations despite substantial funding and ambitious goals.

Bay Area SunPower solar customers claim they're out thousands amid company's bankruptcy

SunPower's broken promises on solar installations have left customers facing significant financial losses and ongoing issues with their systems.
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Spectrum goes down in US states with users reporting total blackouts

Spectrum is experiencing a significant outage affecting multiple US regions, with a considerable impact on landlines and internet services.

Customer claims drink was 'tampered with' at Legal Sea Foods

Legal Sea Foods is investigating a reported tampering incident with a beverage after a customer posted a complaint on social media.
#electric-vehicles

Tesla owners complain about extended Service waits of nearly two months

Tesla owners experience long wait times up to two months for service, despite the company's efforts to improve service capacity.

Ola Electric stock tumbles as complaints ratch up, and market share erodes | TechCrunch

Ola Electric faces significant customer dissatisfaction affecting stock prices due to service quality issues and declining market share. Recently, shares fell over 9%.

Tesla owners complain about extended Service waits of nearly two months

Tesla owners experience long wait times up to two months for service, despite the company's efforts to improve service capacity.

Ola Electric stock tumbles as complaints ratch up, and market share erodes | TechCrunch

Ola Electric faces significant customer dissatisfaction affecting stock prices due to service quality issues and declining market share. Recently, shares fell over 9%.
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#app-outage

If your Bank of America balance is suddenly 0, it's a glitch

Bank of America customers experienced significant outages and incorrect account balances on their app and website, causing widespread confusion and complaints.

NatWest banking app down as customers locked out

NatWest and RBS banking apps faced significant outages, disrupting customer access and payments on a critical financial day.

If your Bank of America balance is suddenly 0, it's a glitch

Bank of America customers experienced significant outages and incorrect account balances on their app and website, causing widespread confusion and complaints.

NatWest banking app down as customers locked out

NatWest and RBS banking apps faced significant outages, disrupting customer access and payments on a critical financial day.
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Man with facial disfigurement asked to leave restaurant as he was 'scaring customers'

Mr. Bromley was asked to leave a restaurant due to customer complaints, highlighting the need for better education on disabilities in hospitality.

Energy firm told to pay 2.4 million by Ofgem - London Business News | Londonlovesbusiness.com

Ovo Energy fined £2.4 million for mishandling customer complaints, affecting 1,395 customers and resulting in compensation payments.

An around-the-world cruise that's been delayed for 4 months is kicking off passengers who complain

Villa Vie removed two buyers due to complaints, indicating a challenging balance between customer service and business expectations in the cruise industry.

Lloyds and Virgin Money customers report issues with apps and online banking

Lloyds and Virgin Money are experiencing significant online banking issues, leading to customer frustration and social media complaints.

AT&T customers report wireless service has been down for hours

AT&T is facing service disruptions due to a failing switching center, leading to customer complaints and operational challenges.

Tesla Fans Alarmed When Brand New Cybertrucks Arrive Filthy, Covered in Mud and Grime

Tesla Cybertruck deliveries have faced significant complaints regarding cleanliness, disappointing customers who expect pristine vehicles for their high price.

Thinking about rooftop solar? 4 things to consider and how to protect yourself

The rapid growth of solar energy is accompanied by increasing customer complaints regarding sales tactics and financing schemes.

The Store-Bought Garlic Bread That's A Hard Pass - Tasting Table

Store-bought garlic bread may not always meet expectations, with specific issues like foul flavor and mold reported in Stop & Shop's garlic bread.

Spotify just killed Car Thing with no refunds. Angry customers ask why it can't be open sourced

Spotify discontinues Car Thing, a $90 device for controlling Spotify in cars, recommending users to dispose of it after December 9, 2024.

When a whole latte love goes cold... why Pret might regret its loyalty programme

Customers are upset with Pret's changes to its loyalty program, including price increases and switching to exclusive app-only access.

Beer festival compared to disastrous Willy Wonka experience as organisers apologise

Customers were disappointed with drinks quality and cost at the Manchester beer festival.
Both the Manchester beer festival and Glasgow's Willy Wonka event faced criticism and had to issue apologies.
#tesco

Sainsbury's and Tesco hit by technical issue affecting online food deliveries - live

Customers affected by Sainsbury's technical glitch in processing contactless payments
Tesco also faced a technical issue impacting online deliveries

Tesco customer nightmare' as thousands of orders cancelled at last minute

Tesco customers are facing frustrations and cancellations of online orders.
The cancellations may be due to a technical glitch, similar to one experienced last March.

Sainsbury's and Tesco hit by technical issue affecting online food deliveries - live

Customers affected by Sainsbury's technical glitch in processing contactless payments
Tesco also faced a technical issue impacting online deliveries

Tesco customer nightmare' as thousands of orders cancelled at last minute

Tesco customers are facing frustrations and cancellations of online orders.
The cancellations may be due to a technical glitch, similar to one experienced last March.
moretesco

Apple Vision Pro users return $3.5K headsets, say they cause extreme headaches, motion sickness: 'Like a torture session'

Customers are returning the Apple Vision Pro headset due to eye strain, headaches, and motion sickness.
Some customers describe extreme discomfort and even torture-like experiences while wearing the headset.

Three apologises after network outages affect 10,000 customers across UK

Three apologizes for service outages affecting more than 10,000 customers
Downdetector reports over 12,000 people experiencing phone service faults

Tesla revives lawsuit from owners regarding Service and Parts monopoly

Tesla faces lawsuit over repair and parts monopolization.
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