John McKeown, owner of SophistiCats, a strip club in London, defended his decision to withhold dancers' tips based on customer complaints that performers had behaved inappropriately. He refunded gratuities amounting to £3,000 to clients over a three-week period and explained that while performers lost tips, they still received an hourly wage and could earn up to £5,000 weekly. The club's policy involves holding tips for 14 weeks to prevent impulsive refunds. Despite the controversy, many dancers have since returned to work, and the club’s entertainment license has been renewed.
Mr. McKeown emphasized that performers should feel empowered in their roles, claiming the decision to withhold tips arose from customer complaints about a few dancers pushing boundaries.
Despite withholding up to 3,000 in tips, McKeown reassured that dancers maintain their confidence in the venue's operation, even stating many who left over the issue returned.
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