Verizon and other carriers faced significant outages on Monday, affecting millions as customers could make calls or texts only, with many reporting SOS signals.
While Verizon's issues were widespread, primarily affecting the Midwest, AT&T and T-Mobile's failures were localized to the Southeast Coast, post-Hurricane Helene.
Customer experiences varied, with many reporting a frustrating inability to access WiFi or text, and Verizon's support actively engaging users for more information.
Individuals shared their woes about being stuck in SOS mode, showcasing the widespread impact of the technical failures on communication services.
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