#business-strategy

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#customer-experience

50 Must-Ask Questions for Effective Customer Service Surveys

Customer satisfaction surveys are essential for understanding customer needs and improving business strategies.

Is In-House Order Fulfillment Right for Your Business? (2023) - Shopify

In-house order fulfillment improves control over delivery speed and customer satisfaction, crucial for ecommerce success.

What Is a Product Offering? How To Create Product Offerings (2024) - Shopify

Focusing on the overall product offering rather than just the product itself is essential for success in a competitive market.

Experience-Led Growth: Benefits, Challenges, and Tips (2024) - Shopify

Experience-led growth enhances customer satisfaction and loyalty through personalized shopping experiences, offering significant financial benefits for businesses.

50 Must-Ask Questions for Effective Customer Service Surveys

Customer satisfaction surveys are essential for understanding customer needs and improving business strategies.

Is In-House Order Fulfillment Right for Your Business? (2023) - Shopify

In-house order fulfillment improves control over delivery speed and customer satisfaction, crucial for ecommerce success.

What Is a Product Offering? How To Create Product Offerings (2024) - Shopify

Focusing on the overall product offering rather than just the product itself is essential for success in a competitive market.

Experience-Led Growth: Benefits, Challenges, and Tips (2024) - Shopify

Experience-led growth enhances customer satisfaction and loyalty through personalized shopping experiences, offering significant financial benefits for businesses.
morecustomer-experience
#entrepreneurship

How To Start A Business From Nothing

Entrepreneurship requires a positive mindset and validating market demand to succeed in starting a business from nothing.

7 Key Rules For Attracting Customers To Your Business

Companies cannot rely solely on word-of-mouth; effective marketing is essential for customer engagement.

How Outcast Clothing Is Going Beyond Selling Bikinis on Instagram

Outcast Clothing's success is attributed to overcoming early business challenges with limited resources and a strong focus on social media marketing.

Why playing it safe could be your biggest risk yet

Embracing calculated risks is essential for businesses to thrive in competitive markets.

Reddit cofounder Alexis Ohanian shares the top 3 must-read books from his 2024 reading list

Alexis Ohanian identifies three transformative books that shaped his career, emphasizing creativity, negotiation skills, and outstanding hospitality.

'You should never bet against Elon': Peter Thiel says Musk understands risk-taking completely differently from other people

Elon Musk's understanding of risk is exceptional, making him a formidable figure in entrepreneurship according to Peter Thiel.

How To Start A Business From Nothing

Entrepreneurship requires a positive mindset and validating market demand to succeed in starting a business from nothing.

7 Key Rules For Attracting Customers To Your Business

Companies cannot rely solely on word-of-mouth; effective marketing is essential for customer engagement.

How Outcast Clothing Is Going Beyond Selling Bikinis on Instagram

Outcast Clothing's success is attributed to overcoming early business challenges with limited resources and a strong focus on social media marketing.

Why playing it safe could be your biggest risk yet

Embracing calculated risks is essential for businesses to thrive in competitive markets.

Reddit cofounder Alexis Ohanian shares the top 3 must-read books from his 2024 reading list

Alexis Ohanian identifies three transformative books that shaped his career, emphasizing creativity, negotiation skills, and outstanding hospitality.

'You should never bet against Elon': Peter Thiel says Musk understands risk-taking completely differently from other people

Elon Musk's understanding of risk is exceptional, making him a formidable figure in entrepreneurship according to Peter Thiel.
moreentrepreneurship

How To Use the OODA Loop To Make Business Decisions (2024) - Shopify

The OODA Loop framework enhances decision-making speed and effectiveness, granting a competitive advantage in the retail landscape.

Ashish Komal: Leveraging Cloud-Based Solutions to Make a Positive Impact | HackerNoon

Cloud migration offers agility and cost-efficiency, but presents challenges like compatibility and data security that require careful planning and effective communication.

Some Telemarketing Lists Are Garbage. Here's How to Check

High-quality telemarketing lists are essential for successful outreach; low-quality lists can waste resources and damage business reputation.
#marketing-insights

How To Use Customer Intelligence To Grow Your Business (2024) - Shopify

A customer intelligence strategy leads to deeper insights from customer data, enhancing decision-making and customer satisfaction.

5 ChatGPT Prompts To Find Your Perfect Target Audience And Dominate

Identify your target audience to effectively reach your dream customers by understanding who you are and what energizes you.

How To Use Customer Intelligence To Grow Your Business (2024) - Shopify

A customer intelligence strategy leads to deeper insights from customer data, enhancing decision-making and customer satisfaction.

5 ChatGPT Prompts To Find Your Perfect Target Audience And Dominate

Identify your target audience to effectively reach your dream customers by understanding who you are and what energizes you.
moremarketing-insights

Britannica, Onetime Encyclopedia Publisher, Pushes A.I. Tools

Britannica successfully adapted to digital trends, evolving from print to profitable online and educational services.
#artificial-intelligence

Deloitte's annual tech trends report: AI will soon be in everything

AI will become seamlessly integrated into daily life, enhancing various sectors while remaining barely noticed.
Preparation and fundamental investments in strategy and infrastructure are necessary to leverage AI's full potential.

The two approaches to AI implementation: Collaboration vs. independence | MarTech

Organizations must choose between forming specialized AI teams or equipping individual marketers with AI tools, impacting strategic dynamics in digital marketing.

Input Bias and How to Compete When the Best Marketer Is AI, What We Know From Psychology

AI is predicted to autonomously manage business operations, potentially rendering traditional marketing roles obsolete.
Understanding input bias can help marketers maintain relevance in an AI-driven marketplace. It's essential to communicate effort in product creation.

Council Post: The Power Of Artificial Intelligence For Personal Branding

AI enhances personal branding without replacing the human touch, allowing individuals to express their unique values and expertise.

Data: The reindeer pulling AI's sleigh | Computer Weekly

Data quality is essential for successful AI implementation.
Businesses may face legal and financial issues if they rely on inaccurate data for AI.

M&A is poised for a comeback. Here's how this AI-powered dealmaking startup is getting in on the action.

Rohan Doctor uses AI to revolutionize deal-making strategies for startups by prioritizing relationships over traditional outreach.
Louisa AI modestly secured clients amidst challenges by transforming cold outreach into successful connections.
The current economic climate is favorable for an M&A boom, encouraging startups to engage in proactive deal-making.

Deloitte's annual tech trends report: AI will soon be in everything

AI will become seamlessly integrated into daily life, enhancing various sectors while remaining barely noticed.
Preparation and fundamental investments in strategy and infrastructure are necessary to leverage AI's full potential.

The two approaches to AI implementation: Collaboration vs. independence | MarTech

Organizations must choose between forming specialized AI teams or equipping individual marketers with AI tools, impacting strategic dynamics in digital marketing.

Input Bias and How to Compete When the Best Marketer Is AI, What We Know From Psychology

AI is predicted to autonomously manage business operations, potentially rendering traditional marketing roles obsolete.
Understanding input bias can help marketers maintain relevance in an AI-driven marketplace. It's essential to communicate effort in product creation.

Council Post: The Power Of Artificial Intelligence For Personal Branding

AI enhances personal branding without replacing the human touch, allowing individuals to express their unique values and expertise.

Data: The reindeer pulling AI's sleigh | Computer Weekly

Data quality is essential for successful AI implementation.
Businesses may face legal and financial issues if they rely on inaccurate data for AI.

M&A is poised for a comeback. Here's how this AI-powered dealmaking startup is getting in on the action.

Rohan Doctor uses AI to revolutionize deal-making strategies for startups by prioritizing relationships over traditional outreach.
Louisa AI modestly secured clients amidst challenges by transforming cold outreach into successful connections.
The current economic climate is favorable for an M&A boom, encouraging startups to engage in proactive deal-making.
moreartificial-intelligence

Big Lots says it is having going-out-of-business sales as it seeks a new buyer

Big Lots is holding going-out-of-business sales to protect company value while seeking a buyer amid bankruptcy.
#layoffs

Read the memo Calendly's CEO sent to employees announcing 70 job cuts

Calendly laid off approximately 70 employees across multiple departments, citing strategic reorganizations as a response to business challenges.

How Gwyneth Paltrow's Goop lost its glow amid layoffs and pivots

Goop faces challenges in achieving profitability, leading to significant layoffs and a strategic pivot towards beauty, fashion, and food businesses.

Read the memo Calendly's CEO sent to employees announcing 70 job cuts

Calendly laid off approximately 70 employees across multiple departments, citing strategic reorganizations as a response to business challenges.

How Gwyneth Paltrow's Goop lost its glow amid layoffs and pivots

Goop faces challenges in achieving profitability, leading to significant layoffs and a strategic pivot towards beauty, fashion, and food businesses.
morelayoffs
#ecommerce

How Brands Build Genuine Customer Intimacy (2024) - Shopify

Customer intimacy aligns brands with customer needs, enhancing satisfaction and loyalty through personalized experiences.

What Is DTC Fulfillment? Benefits, Challenges and Steps (2024) - Shopify

DTC fulfillment offers brands greater control and potentially higher profit margins despite its challenges.

How To Choose Integration Strategy for Business Growth (2024) - Shopify

Integration strategies enhance business operations and can significantly impact pricing and market control.

Client vs. Customer: Differences, Similarities, and Approaches (2024) - Shopify

Understanding the difference between clients and customers is crucial for tailoring business strategies and relationships.

How Customer Ecommerce Development Can Level Up Your Site (2024) - Shopify

Ecommerce is rapidly growing, expected to reach 41% of retail sales by 2027.
Custom ecommerce development allows for tailored solutions and greater flexibility.
Higher upfront costs for custom solutions lead to better long-term scalability and uniqueness.

What Is a Vertical Market? Definition and Guide (2024) - Shopify

Focusing on vertical markets allows businesses to refine strategies and cater to specific customer wants.

How Brands Build Genuine Customer Intimacy (2024) - Shopify

Customer intimacy aligns brands with customer needs, enhancing satisfaction and loyalty through personalized experiences.

What Is DTC Fulfillment? Benefits, Challenges and Steps (2024) - Shopify

DTC fulfillment offers brands greater control and potentially higher profit margins despite its challenges.

How To Choose Integration Strategy for Business Growth (2024) - Shopify

Integration strategies enhance business operations and can significantly impact pricing and market control.

Client vs. Customer: Differences, Similarities, and Approaches (2024) - Shopify

Understanding the difference between clients and customers is crucial for tailoring business strategies and relationships.

How Customer Ecommerce Development Can Level Up Your Site (2024) - Shopify

Ecommerce is rapidly growing, expected to reach 41% of retail sales by 2027.
Custom ecommerce development allows for tailored solutions and greater flexibility.
Higher upfront costs for custom solutions lead to better long-term scalability and uniqueness.

What Is a Vertical Market? Definition and Guide (2024) - Shopify

Focusing on vertical markets allows businesses to refine strategies and cater to specific customer wants.
moreecommerce
#supply-chain

What Is a Back Order vs. Out of Stock: Definition and Causes (2024) - Shopify

Back orders indicate high demand but may also reveal supply chain or inventory management challenges.

How to Use Technology to Build a Sustainable Supply Chain | Entrepreneur

Green supply chains are essential for businesses to reduce environmental impact and enhance social responsibility while meeting sustainability goals.

What Is a Back Order vs. Out of Stock: Definition and Causes (2024) - Shopify

Back orders indicate high demand but may also reveal supply chain or inventory management challenges.

How to Use Technology to Build a Sustainable Supply Chain | Entrepreneur

Green supply chains are essential for businesses to reduce environmental impact and enhance social responsibility while meeting sustainability goals.
moresupply-chain

As firms abandon VMware, Broadcom is laughing all the way to the bank

Broadcom is shifting focus from channel partners to direct management of large accounts while disrupting VMware's established channel ecosystem.
#skims

I visited the Skims flagship store in New York City. It embodied Kim Kardashian's monochromatic and modern branding.

Skims opens its flagship store in NYC, marking a significant milestone in the brand's physical retail expansion.

Skims co-founder Jens Grede addresses those IPO rumors | TechCrunch

Skims has no immediate plans for an IPO despite investor interest, focusing instead on long-term growth and support from investors.

I visited the Skims flagship store in New York City. It embodied Kim Kardashian's monochromatic and modern branding.

Skims opens its flagship store in NYC, marking a significant milestone in the brand's physical retail expansion.

Skims co-founder Jens Grede addresses those IPO rumors | TechCrunch

Skims has no immediate plans for an IPO despite investor interest, focusing instead on long-term growth and support from investors.
moreskims

5 Ways to Build a Thriving Global Culture in Your Business | Entrepreneur

Diverse, global teams foster innovative cultures; companies must adapt to succeed in the evolving remote work landscape.
#digital-marketing

How To Write a Marketing Proposal: 8 Steps To Make Campaigns Happen (2024) - Shopify

A well-crafted marketing proposal can bring creative campaigns to life by backing them with data and a clear narrative.

How Melbourne's SEO Consultants Are Helping Businesses Navigate Google's Algorithm Changes | Fingerlakes1.com

SEO consultants in Melbourne help businesses adapt to Google's algorithm updates effectively.
Understanding and navigating Google's search algorithm changes is crucial for maintaining online visibility.

How To Write a Marketing Proposal: 8 Steps To Make Campaigns Happen (2024) - Shopify

A well-crafted marketing proposal can bring creative campaigns to life by backing them with data and a clear narrative.

How Melbourne's SEO Consultants Are Helping Businesses Navigate Google's Algorithm Changes | Fingerlakes1.com

SEO consultants in Melbourne help businesses adapt to Google's algorithm updates effectively.
Understanding and navigating Google's search algorithm changes is crucial for maintaining online visibility.
moredigital-marketing
#ai

Klarna has stopped hiring amid its relentless AI efficiency drive

Klarna is utilizing AI to reduce headcount naturally while aiming to increase salaries for remaining employees based on efficiency gains.

5 Rule-Bending AI Hacks to Make Your Mornings More Productive and Profitable | Entrepreneur

AI tools by 2025 will revolutionize workflows, cost-efficiency, and operational streams, fundamentally changing businesses' approaches to productivity.

Digital Twins Aren't Just for Big Businesses

Digital twins help businesses to simulate and optimize processes, reducing learning costs associated with physical experimentation.
SMEs now have access to advanced digital twins, previously reserved for larger companies.

Klarna has stopped hiring amid its relentless AI efficiency drive

Klarna is utilizing AI to reduce headcount naturally while aiming to increase salaries for remaining employees based on efficiency gains.

5 Rule-Bending AI Hacks to Make Your Mornings More Productive and Profitable | Entrepreneur

AI tools by 2025 will revolutionize workflows, cost-efficiency, and operational streams, fundamentally changing businesses' approaches to productivity.

Digital Twins Aren't Just for Big Businesses

Digital twins help businesses to simulate and optimize processes, reducing learning costs associated with physical experimentation.
SMEs now have access to advanced digital twins, previously reserved for larger companies.
moreai
#innovation

Shutterstock earned over $100 million in revenue thanks in part to its AI-powered image-generator tool

Shutterstock's integration of generative AI transformed it from a traditional stock-content provider to a leader in digital innovation.

4 steps to streamline enterprise cloud spending

Enterprises must adopt effective cloud cost management strategies to align investments with innovation opportunities while controlling skyrocketing cloud spending.

The Case for Selling Products that Adapt

Companies are shifting focus from planned obsolescence to product adaptability to enhance consumer engagement and loyalty.

Amplified Intelligence Appoints Anneliese Urquhart as CEO

Anneliese Urquhart is appointed CEO of Amplified Intelligence, succeeding Karen Nelson-Field, as they focus on enhancing attention measurement in marketing.

Deel has closed its 5th acquisition this year. Here's how its CEO decides which company to buy.

Deel's acquisition strategy emphasizes product, people, and technology to enhance its HR platform.

Shutterstock earned over $100 million in revenue thanks in part to its AI-powered image-generator tool

Shutterstock's integration of generative AI transformed it from a traditional stock-content provider to a leader in digital innovation.

4 steps to streamline enterprise cloud spending

Enterprises must adopt effective cloud cost management strategies to align investments with innovation opportunities while controlling skyrocketing cloud spending.

The Case for Selling Products that Adapt

Companies are shifting focus from planned obsolescence to product adaptability to enhance consumer engagement and loyalty.

Amplified Intelligence Appoints Anneliese Urquhart as CEO

Anneliese Urquhart is appointed CEO of Amplified Intelligence, succeeding Karen Nelson-Field, as they focus on enhancing attention measurement in marketing.

Deel has closed its 5th acquisition this year. Here's how its CEO decides which company to buy.

Deel's acquisition strategy emphasizes product, people, and technology to enhance its HR platform.
moreinnovation
#startups

Why Cybersecurity Is the Cornerstone of Success for Businesses of All Sizes | Entrepreneur

Cybersecurity is a critical concern for all businesses, especially startups that lack resources and robust security protocols.

How to Build Brand Recognition From Scratch | Entrepreneur

Branding is crucial for startups, influencing their ability to succeed, compete, and build trust in the marketplace.

Why Cybersecurity Is the Cornerstone of Success for Businesses of All Sizes | Entrepreneur

Cybersecurity is a critical concern for all businesses, especially startups that lack resources and robust security protocols.

How to Build Brand Recognition From Scratch | Entrepreneur

Branding is crucial for startups, influencing their ability to succeed, compete, and build trust in the marketplace.
morestartups

Why Every Brand Needs an Influencer Strategy | Entrepreneur

Influencer marketing has solidified its position as a key tactic in modern business, vital for building trust and fostering growth.

The Lease Negotiator - Q&A - London Business News | Londonlovesbusiness.com

The UK commercial property sector is adjusting as businesses embrace hybrid work, affecting lease negotiations.
#brand-loyalty

Ultraluxury hotel brands are turning to cruise ships and private jets

Luxury hotel brands are expanding into private jet tours and yacht cruises to attract affluent customers.

Is It Time to Stop Selling a Product? Here Are 3 Key Questions You Need to Ask to Unlock Longterm Profitability | Entrepreneur

Leaders must strategically decide which products to keep or discontinue for long-term growth.

Ultraluxury hotel brands are turning to cruise ships and private jets

Luxury hotel brands are expanding into private jet tours and yacht cruises to attract affluent customers.

Is It Time to Stop Selling a Product? Here Are 3 Key Questions You Need to Ask to Unlock Longterm Profitability | Entrepreneur

Leaders must strategically decide which products to keep or discontinue for long-term growth.
morebrand-loyalty
#investment

Ashtead to shift primary listing stateside, dealing fresh blow to London's market allure

Ashtead is shifting its primary listing to the US, citing stronger profitability and a need for a larger investor base.
The shift signifies ongoing concerns about the attractiveness of London's stock market for major firms.

Suntory Beverage and Food GB&I powers up plans to electrify forest factory in 2026 - London Business News | Londonlovesbusiness.com

Suntory Beverage & Food GB&I plans a £6 million investment to reduce carbon emissions significantly and enhance sustainability efforts. It targets a 58% reduction by 2026.

Ashtead to shift primary listing stateside, dealing fresh blow to London's market allure

Ashtead is shifting its primary listing to the US, citing stronger profitability and a need for a larger investor base.
The shift signifies ongoing concerns about the attractiveness of London's stock market for major firms.

Suntory Beverage and Food GB&I powers up plans to electrify forest factory in 2026 - London Business News | Londonlovesbusiness.com

Suntory Beverage & Food GB&I plans a £6 million investment to reduce carbon emissions significantly and enhance sustainability efforts. It targets a 58% reduction by 2026.
moreinvestment

Seven small business investments with a big return - London Business News | Londonlovesbusiness.com

Strategic investments, even small ones, can lead to significant returns and improvements in business operations.

How esports organization 100 Thieves rejuvenated its sponsorship business in 2024

100 Thieves successfully refocused on brand partnerships in 2024 after an unsuccessful diversification effort in 2023, leading to increased sponsor interest.

Don't Make These 5 Critical Mistakes as You Plan for Next Year | Entrepreneur

90% of organizations fail to execute their strategies effectively, highlighting the importance of avoiding common planning mistakes.
#leadership

How CEOs Can Take Control of Their Emails and Achieve Inbox Zero | Entrepreneur

Consistent email management processes are essential for leaders, aiding in overall management and effective communication.

Elon Musk solves Tesla and SpaceX's biggest problems in a week - and repeats that 52 times a year, Marc Andreessen says

Elon Musk's rapid problem-solving approach at his companies fosters talent and loyalty, emphasizing direct engagement with engineers.

Intel co-CEOs discuss splitting product and manufacturing businesses

Intel is considering a separation between its manufacturing and products businesses to improve financial performance.
Although a complete split is uncertain, preliminary steps are in progress to increase operational independence.

It's Time for CFOs to Rethink Scenario Planning

CFOs are prioritizing risk management through scenario planning to unlock new value-creation opportunities.

Is Your Company's Problem Complicated? Or Complex?

Leaders often confuse complicated and complex problems, impacting their crisis management effectiveness.

How to Build Long-Term Social Value

Businesses can succeed by prioritizing their social responsibility alongside financial goals, creating a strategic identity that promotes long-term value.

How CEOs Can Take Control of Their Emails and Achieve Inbox Zero | Entrepreneur

Consistent email management processes are essential for leaders, aiding in overall management and effective communication.

Elon Musk solves Tesla and SpaceX's biggest problems in a week - and repeats that 52 times a year, Marc Andreessen says

Elon Musk's rapid problem-solving approach at his companies fosters talent and loyalty, emphasizing direct engagement with engineers.

Intel co-CEOs discuss splitting product and manufacturing businesses

Intel is considering a separation between its manufacturing and products businesses to improve financial performance.
Although a complete split is uncertain, preliminary steps are in progress to increase operational independence.

It's Time for CFOs to Rethink Scenario Planning

CFOs are prioritizing risk management through scenario planning to unlock new value-creation opportunities.

Is Your Company's Problem Complicated? Or Complex?

Leaders often confuse complicated and complex problems, impacting their crisis management effectiveness.

How to Build Long-Term Social Value

Businesses can succeed by prioritizing their social responsibility alongside financial goals, creating a strategic identity that promotes long-term value.
moreleadership

loanDepot's Dan Hanson on pursuing acquisitions as an IMB

Mergers and acquisitions offer growth opportunities for mortgage company owners facing a challenging market.
Mortgage company owners need to assess profitability and market conditions to decide on selling their business.
#user-experience

The Design Routine of International Super Apps: what AI doesn't know that humans do

Super apps combine multiple services into one platform, increasing user engagement and simplifying the user experience.

Creating a Web Project: 4 Questions to Ask Before You Start

Understanding your target audience is crucial for project success, influencing technology choices and feature development.

The Design Routine of International Super Apps: what AI doesn't know that humans do

Super apps combine multiple services into one platform, increasing user engagement and simplifying the user experience.

Creating a Web Project: 4 Questions to Ask Before You Start

Understanding your target audience is crucial for project success, influencing technology choices and feature development.
moreuser-experience

From guesswork to growth: How to build a customer-centric marketing strategy | MarTech

Marketers often rely on flawed assumptions rather than customer insights, which can lead to ineffective strategies.

These 4 Business Risks Lie Ahead in 2025 - Here's How You Can Prepare | Entrepreneur

2024 highlighted the critical need for businesses to enhance their risk management strategies amidst inflationary pressures and geopolitical tensions.

Open source companies that go proprietary: A timeline | TechCrunch

Open source is foundational for modern software, but businesses struggle with balancing community engagement and commercial viability.

AI Will Evolve Into an Organizational Strategy for All

AI will fundamentally transform organizational structures and processes, moving from individual productivity tools to central components of design and strategy.

What Is Talent Transformation, And Why Do You Need It In 2025?

Talent transformation is essential for organizations to prepare their workforce for future challenges.

Amazon donates $1m to Trump's inaugural fund as tech cozies up to president-elect

Tech giants, including Amazon and Meta, are donating to Trump’s inaugural fund, indicating a strategy for favorable business relations with the new administration.

Proving ROI: Using Data To Justify Investments In eLearning

Investing in eLearning is essential for companies to remain competitive, with ROI providing a valuable metric for justifying training programs.

Free Competitor Analysis Templates for Google Docs | ClickUp

Utilizing structured competitor analysis templates can significantly enhance strategic decision-making.

How Gen AI and Analytical AI Differ - and When to Use Each

Organizations must balance the use of generative AI with analytical AI to fully leverage their potential in business transformation.

Companion Chatbot App Makes Its AI's Personalities Horrible, Saying It Engages Users More Effectively

Friend's AI chatbots intentionally have bad attitudes to enhance user engagement, contradicting the trend of friendly interactions.

What every marketer should watch for in 2025 | MarTech

Strategic planning is essential in uncertain times; prioritize areas needing adjustment for 2025.

Council Post: 5 PR Predictions & Challenges To Navigate In 2025

Constant evolution is essential for brands and PR agencies to thrive in 2025.

Streaming demoted in SiriusXM business plan

SiriusXM shifts its focus back to core subscriptions, utilizing streaming as a supplemental service amidst challenging marketplace conditions.

6 Lessons from Companies That Shut Down Their Business in Russia

Leaders must navigate the dual pressures of quick decision-making and moral responsibility when addressing politically fraught business environments.

Understanding customer entry and exit in event-based journeys | MarTech

Modern customer journeys are dynamic and require businesses to adopt event-based analytics to optimize customer interactions.
from ComputerWeekly.com
1 week ago

Happy New Year: Three steps to maximise AI's ROI in 2025 | Computer Weekly

AI adoption is crucial for competitiveness, but strategic preparation is key to its success.

Cruise robocabs parked forever as GM pulls the plug

GM is winding down its Cruise autonomous taxi business to refocus on integrating self-driving technology into personal vehicles.

Preparing for the Era of 'Big' and 'Small'

The advertising industry is evolving, with large agencies adapting to meet clients' needs for scale amid rapid changes in media.

Top 20 CRM Metrics to Track Customer Satisfaction | ClickUp

Tracking the right CRM metrics enables data-driven decisions, enhances customer interactions, and refines business strategies.

10 Business Capability Map Templates for Strategic Planning

Business capability map templates help organizations clarify their resources and align them with strategic goals, saving time in the process.

TikTok's e-commerce 'Shop' platform launches in Spain | TechCrunch

TikTok is launching its Shop feature in Spain, expanding its e-commerce presence in Europe amidst potential U.S. regulatory challenges.

Costco's popular Kirkland diapers shifting suppliers

Costco is changing diaper manufacturers from Kimberly-Clark to First Quality due to Kimberly-Clark's shift away from low-margin private label brands.
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