Jim Holthouser, CEO of GoTo Foods, emphasizes the importance of creating experiences in hospitality. GoTo Foods encompasses brands like Cinnabon, Jamba, and Carvel, operating over 7,000 restaurants globally. Holthouser's role focuses on ensuring smooth operations and fostering a positive culture for customers and employees. He follows a structured routine, rising by 6:30 a.m., enjoying black coffee, keeping up with news, and engaging with friends through meme-sharing. His approach combines personal connections with effective leadership.
My career has been in the hospitality business, making sure people feel welcome, well-fed, and taken care of. There's something deeply rewarding about creating experiences - whether it's in a hotel lobby or over a cinnamon roll.
GoTo Foods is the parent company of brands like Cinnabon, Jamba, Carvel, and others. We have more than 7,000 restaurants around the world and more on the way.
As CEO, my job is to ensure that everything runs smoothly, focusing on our culture and growth. I see my role as serving our people - customers, franchisees, and the 700 folks working in our headquarters.
I don't sleep past 6:30 a.m. Even on weekends, I can't seem to sleep past 6:30. First thing? Coffee. Black. No cream, no sugar, no calories.
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