Psychology
fromPsychology Today
1 day agoTaking the Pressure Off of Decision-Making
Decision-making is often stressful due to unconscious biases and insufficient information, but clarity and self-awareness can ease the process.
The problem was not the agents. Every individual agent performed well within its domain. The problem was the missing coordination infrastructure between them, what I now call the 'Event Spine' that enables agents to work as a system rather than a collection of individuals competing for the same resources.
To successfully repair after a mistake, you need to acknowledge and name the mistake, validate the other person's feelings and viewpoint, and create a plan for the specific actions you will take to prevent this mistake from occurring again.