#passenger-experience

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www.nytimes.com
1 week ago
Artificial intelligence

Did You Make Your Connecting Flight? You May Have A.I. to Thank.

A.I. tools like ConnectionSaver improving flight connections and reducing travel hassles. [ more ]
ianVisits
1 month ago
London

London Overground's Easter Sunday special into London Bridge

Easter Sunday saw a special London Overground train service to London Bridge, bringing joy to passengers.
The one-off service was well-received, with staff handing out Easter eggs and potential for future occasional services during engineering works. [ more ]
www.standard.co.uk
2 months ago
London

Third London airport confirms they are on track to scrap 100ml liquid rule in summer

London Luton Airport plans to eliminate 100ml liquid rule by summer with new CT scanners.
UK airports mandated to install new security scanners by June to enhance security and passenger experience. [ more ]
www.independent.co.uk
2 months ago
London

Martin Lewis slams railway company over packed train with one working toilet'

Martin Lewis criticized East Midlands Railway for overcrowded trains and one working toilet.
Passengers expressed dissatisfaction with EMR services, highlighting issues with overcrowding and lack of facilities. [ more ]
www.standard.co.uk
3 months ago
London

What are the new London Overground line names? Rail network set for rebrand

London's Overground lines will receive new names and colours to make it easier for passengers to navigate the system.
The new names and colours have been chosen to reflect the heritage and diversity of London and celebrate local history and culture. [ more ]
www.newsshopper.co.uk
4 months ago
London

The DLR might get cardboard steering wheels so that you can 'drive' the train

Cardboard steering wheels may be added to DLR trains in London for passengers to pretend to drive.
Stickers saying 'driving the train' will be trialled on 10 trains in January 2024. [ more ]
Time Out London
4 months ago
London

The DLR is getting steering wheels so you can finally 'drive' the train

DLR trains in London will be equipped with vinyl 'driving the train' stickers and possibly cardboard steering wheels for passengers to play pretend as the train driver.
Ten trains will be part of the trial in January to see how passengers respond to the new additions. [ more ]
designboom | architecture & design magazine
1 month ago
Web design

autonomous overnight travel pod can swiftly drive passengers to places while they're asleep

The autonomous overnight travel concept vehicle named Swift Pod by Xoio offers a hotel-like cabin for passengers to sleep or engage in activities during the journey.
The design team opted for a triangular shape for Swift Pod to symbolize a multi-modal future of transportation. [ more ]
designboom | architecture & design magazine
1 month ago
Web design

caon's aircraft seat uses 3D knitted merino wool for its semi-transparent, changeable cover

Seamless integration of 3D knitting technology and natural fibers for aircraft seat design.
Focus on sustainability, functionality, and passenger experience in modern aircraft seating. [ more ]
The Drum
1 month ago
Marketing

British Airways' outdoor ads capture passenger's faces at 35,000ft

The campaign by British Airways captures passengers' faces during flights.
11 prints placed at 324 OOH locations in the UK highlight the diverse faces of BA passengers. [ more ]
www.cbc.ca
2 months ago
Canada news

Air Canada joins WestJet in hiking checked-bag fee. Could carry-on charges be next? | CBC News

Airlines increasing checked-bag fees to remain competitive.
Potential consequences of higher bag fees include more carry-on luggage. [ more ]
SFGATE
2 months ago
Boston

Video shows SFO flight to Boston grounded for plane wing 'coming apart'

The United flight from San Francisco to Boston diverted to Denver due to wing flap damage.
Passenger recorded video of wing damage that caused panic onboard. [ more ]
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