Colm Lacy, British Airways' chief commercial officer, stated, "With the holiday festivities just around the corner, we are delighted to offer significant discounts on flights and vacation packages to the UK and Europe." This reflects the airline's commitment to enhancing travel experiences during the festive season by making flights more affordable for travelers looking to explore internationally.
Throughout today, tens of thousands of British Airways passengers have faced frustrating delays and possible cancellations due to a major IT failure affecting the company's communication systems, which reportedly began shortly after 5pm GMT.