Many customers alleged that they received only automated responses and could not reach a live Starlink representative by phone. One notable case involved a Vermont family that went without internet service for five days after a router failure, unable to activate a replacement device due to the need for two-factor authentication.
The launch of Starlink services in Kuwait through Sama X marks an important step in strengthening the country's digital infrastructure. At a time when reliable connectivity has become essential for business continuity and the effective functioning of key sectors, this technology provides advanced connectivity that helps organisations, governments and communities stay connected wherever they operate.
The 256th Cyber Assault Division said it partnered with open-source intelligence groups to promote a network of Telegram channels and bots that offered to help the Kremlin's troops register Starlink terminals on a Ukrainian whitelist. But the channels were a ruse, and had instead been run by Ukrainian forces, who were sent location and terminal data from the soldiers, the 256th said.
Musk has talked repeatedly about the need to speed development of technology that will allow data centers to operate in space to solve the problem of overcoming the huge costs in electricity and other resources in building and running AI systems on Earth. It's a goal that Musk said in his announcement of the deal could become much easier to reach with a combined company.