A recent near miss at New York's LaGuardia Airport saw a Republic Airways jet abort takeoff to avoid colliding with a United Airlines plane still on the runway. The incident resulted in injuries to passengers, including Renee Hoffer, who was hospitalized with a pinched nerve. The FAA and NTSB are investigating, despite the airport's advanced radar system meant to prevent such occurrences. Passengers faced poor customer service following the incident, exacerbating Hoffer's distress as she sought support from both the airlines and the FAA.
The stop was as hard as any car accident I've been in.
Sorry, I thought United had cleared well before that.
Neither the airline nor the FAA has answered her complaints while she continues to nurse the pinched nerve in her neck.
Despite the airport being equipped with an advanced surface radar system designed to help prevent such close calls.
#aviation-safety #passenger-experience #air-traffic-control #incident-investigation #customer-service-issues
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